Can’t thank the staff at Indigo mortgages enough, especially Tom Bratton who was soo helpful especially given the bad experience we had previously. They took away all the stress and helped to get us t... Ver mais
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Veja o que dizem as avaliações
I had a very positive experience working with Chris Swanson, the kind of gentleman you want in your corner. Chris is a standout advisor who focuses heavily on client empowerment and clarity. He was ve... Ver mais
Amy and the whole team (Caitlin, Katie, Leah, Ainsley and Maria) have been absolutely amazing from start to finish. As a first-time buyer, I had no idea how complicated the whole process would... Ver mais
Amazing service from Chris and the team, they made the application process super easy and were really good at breaking down everything into more understandable information! I will definitely be lookin... Ver mais
Detalhes da empresa
Escrito pela empresa
Book your free initial appointment via our website or by emailing info@indigomortgages.co.uk
Informações de contato
202, Second Floor, Prospect House, Columbus Quay,, L3 4DB, Liverpool, Reino Unido
- info@indigomortgages.co.uk
- indigomortgages.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing experience with Indigo
I was recommended to Indigo by the estate agent that was selling my house. Tom and the team have been so helpful with every detail of getting a mortgage. No question has been too small and they have always found a time, around my working day, for calls and Zooms. They have made, what can be a very daunting process, seem easy.
I would highly recommend them to someone looking for help getting the best deal on a mortgage.
Thank you so much!
Ellie was lovely
Ellie was lovely , always kept me up to date and explained every step to me.
Remortgage review.
Fantastic service as always. Great communication throughout. Went over and above for me. Helped me throughout constant updates always friendly. Great team! Overall brilliant customer care and a team that really cares and responds to excessive questions. Pointless or not ! Cannot thank you guys enough x
Fantastic service with excellent communications
The team have been fantastic from day 1. Very clear with explaining everything, fully transparent with what they do and most importantly excellent communications. They don’t make you feel like ‘a number’ and they fully consider your thoughts. I’m very happy with the service provided and would highly recommend.
Really helpful team
Really helpful team, no question is too much! Contact at all times, friendly and really helped us understand as we are first time buyers. Would recommend to anyone.
I had an excellent experience with…
I had an excellent experience with Indigo Mortgages UK, especially Ashley, who was outstanding throughout the entire process. From the very beginning, Ashley was professional, knowledgeable, and always available to answer questions and provide clear guidance.
Buying a home can be stressful, but Ashley made everything smooth, straightforward, and easy to understand. Communication was excellent at every stage, and I was kept fully informed from application through to mortgage offer.
Ashley went above and beyond to secure the best mortgage solution for my circumstances and genuinely cared about achieving the right outcome. The level of customer service, attention to detail, and dedication was second to none.
I would highly recommend Indigo Mortgages UK and Ashley to anyone looking for a trusted, professional, and reliable mortgage broker. Thank you for making my home-buying journey such a positive experience. A truly 5-star service from start to finish. ⭐⭐⭐⭐⭐
Great communication for a clueless first time buyer
As a first time buyer I really had no idea what I was doing, Indigo mortgages gave thorough explaination of the general buying process and kept me up to date at every step, giving constant updates as to where we were in the process. Any issues that arose were sorted straight away and I was given clear instruction of what was needed of me to streamline the process. The consistent and detailed communication throughout removed the stress that I had heard obtaining a mortgage can bring. Would thoroughly recommend!
Outstanding service from start to finish – mortgage offer secured!
We cannot thank the team at Indigo Mortgages enough for their incredible support in securing our mortgage offer. From our very first conversation, the team has been professional, reassuring, and incredibly efficient. Navigating the mortgage process can be stressful, but they kept us fully informed every step of the way and made the entire application seamless. We’ve just received our formal offer and are absolutely delighted. If you want a broker team that genuinely cares and delivers results, look no further. Highly recommended!
Friendly and fast service!
The team at Indigo made securing our mortgage offer simple, straightforward, and completely stress-free. From the outset, the service was professional, friendly, and efficient.
Our initial Zoom calls with Tom were incredibly informative and helped us understand all of our options clearly. Throughout the process, Leah, Caitlyn, and Katie were also always on hand to answer any questions, and the dedicated WhatsApp group made communication quick and convenient.
The whole team kept us informed every step of the way and made what can often be a daunting process feel easy and manageable. I wouldn't hesitate to recommend Indigo to anyone looking for mortgage advice and support, and I've already recommended them to friends !
First time buyer recommends - well worth it
The overall experience with this team was great. Everyone was friendly and helpful, and the calls discussing the process of the mortgage were extremely easy to follow and welcoming.
They kept me updated every step of the way and handled everything without me needing to stress. As a first time buyer, this is exactly what I needed, each step was thoroughly explained as we went along.
My only problem was that questions wouldn't be answered as often as I'd have liked. Often I'd wait well over a day for a response, however I do understand that a lot of things are going on behind the scenes. For this reason, I kept my questions to a minimal despite it being my first mortgage experience, but even then some questions wouldn't get a response.
This overall didn't matter too much as the process was still relevatively easy to follow as a first time buyer and I'm happy I went with them. I would recommend them.
Informative and Friendly
Indigo mortgages are a great team, were very inforatibe regarding mortgages and the house buying process. Ashley Shackell was our mortgage broker and provided excellent service which my partner and I would recommend.
Remortgage
Very professional and knowledgeable service, would highly recommend.
Best broker team!
I have been working with Amy and her team since January last year and they’ve seen me through a couple attempts to purchase my first home. Though every hurdle, through the property set backs I went back to them and they saw me through to the completion of my first home purchase. Friendly and professional throughout and more importantly they have your back. I hadn’t considered using a broker at the start of this process but am so glad I did as the expert knowledge is unmatched.
Thank you Amy and team!
Explained everything clearly
Explained everything clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Highly recommend to anyone looking for a reliable mortgage broker.
Excellent experience highly recommended…
Excellent experience highly recommended 👌 so glad I used indigo mortgages.
Excellent
Indigo mortgages made the home buying process so much easier. I didn’t have a clue when it came to buying a house however with the help of our mortgage advisor Tom the process was explained to us and we were issued a mortgage offer with their help in the application. Unfortunately our house fell through due to unrelated circumstances however we will definately be using Tom again when we do find our next property as we could not have done it without him.
Excellent support
Me and my fiancée applied for a mortgage with this firm. We were supported and looked after well throughout the process. In the end the seller of the property we wanted backed out but through no fault of indigo mortgages. The team was organised and efficient in helping us with the process creating a WhatsApp chat with timely updates and information to keep us in the loop on what was happening and when. We had several FaceTime meetings which made us feel important and kept the process feeling in our control.
Great Service
Tom and his team were brilliant. Excellent service and very convenient.
Avoid
Avoid, they took my £399 fee ( some guy called mike and did not apply for my mortgage, lied he had applied for my mortgage when nothing showed on my credit file. Stopped replying to me or my solicitors.
Had to change brokers to get my house and thankfully the house seller understood my situation.
Then they had a cheek to offer me their services 4 years down the line, bringing back all the hurt and upset they caused.
They dont care about people
Update
If this Mike Niven at indigo mortgages has left then thats another thing but he caused the hurt abd upset by lying about getting mortgage in 2022.
Based in Liverpool.
I have proof of emails and payment.
Am not dreaming.
On 30 May 2022 Tom sent me text to say he was aware of the above and wanted me to let him deal with my mortgage of which i refused because I wanted nothing to do with Indigo

Resposta da indigo mortgages UK
Great Service from Ashley and His Team
Ashley and his team have been very helpful throughout the whole mortgage process. They were always responsive, patient, and willing to explain things clearly whenever I had questions. I really appreciated their professionalism, would highly recommend Ashley's service.
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