The fitting and selection process was streamlined, educational and efficient. Didn't realize it was to be a Chinese made product. Kinda tried of companies using them as way to cut costs and jus... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a... Ver mais
Stephanie was incredible. First of all their suits are all amazing quality with so much customization. Best fitting suits I have. Customer service wise: I did have a rather weird tear that rip... Ver mais
The setup experience for getting my wedding suit went well, but it all went bad after i received it. I was told I would get an included fitting after receiving my suit, but the store in which i worked... Ver mais
Detalhes da empresa
- Loja de moda masculina
- também em
- Loja de Roupas
Informação fornecida por fontes externas variadas
Indochino was founded on the belief that you don't need to spend a fortune on custom clothing. We make high quality made to measure clothing – all for a perfect fit at a great price. Each garment is customized by you and delivered in just two weeks. Order online or at any of our North American showrooms.
Informações de contato
Estados Unidos
- 1-855-334-0788
- help@indochino.com
- indochino.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The women's suiting is not the same…
The women's suiting is not the same quality as the men's. Myself and 2 female colleagues all went into the store to be sized at different times and we were all disappointed in our suits. I had to bring my pants to another tailor to try to make them wearable as they were massively too big. The quality is mediocre (very thin material) and I could have spent a third of the money at RW & Co and had a nicer suit. Also be aware that the suits ship straight from China.
Really great store and service
Really great store and service, got our wedding tuxes fairly quickly. Kind, courteous but most importantly knowledgeable people in store
Our experience today was…
Our experience today was great…representative was very friendly, professional and helpful.
I recently had an outstanding…
I recently had an outstanding experience at the Short Hills Mall Indochino location, and I can’t say enough great things about Miguel. I came in looking for a wedding suit, having purchased several suits from Indochino over the last decade and Miguel expertly guided me through the entire process - from precise measurements and tailoring to selecting the perfect cut, fit, and accessories. This is the place to go for a sharp looking fit for your wedding suit.
Miguel was incredibly meticulous, professional, and encouraging throughout every step. He took the time to understand what both my fiancée and I envisioned for our wedding day and made sure the suit reflected that perfectly. His attention to detail and knowledge of custom suit fitting gave me complete confidence in the final result. I've been measured for suits in the past, but NOBODY was nearly as meticulous as Miguel was!
I’ll be coming back soon for the final fitting - not only to confirm the suit fits exactly as expected, but also to appreciate the craftsmanship and care Miguel put into tailoring it. If you’re looking for a place that offers expert tailoring, personalized service, and top-tier professionalism, ask for Miguel. Highly recommended!
Alen and Cj were so exceptional and…
Alen and Cj were so exceptional and very professional with their approach and attitude.i highly recommend indochino and these two incredible individuals for any help with suite.
Ordering new shirts
The people who took the measurmemts
Gabriel was great for our fitting
Gabriel was great for our fitting! Extremely helpful and made the experience fun.
Nightmare Experience
I have truly had a nightmare experience with this store and this company. I went in to have my measurements taken for a custom suit. When the suit came in, the pants did not have many of the features I requested - such as the side tabs to adjust the waist and buttons for suspenders. I went in for my tailoring appointment and they said they couldn't have the tailor add those features but would order me another set of pants. However, the new pants wouldn't come in time for my event. I told them this and they agreed to take in the original pants so I could at least wear them for my event. I came back (3rd appointment) and the pants had been taken in so much - in places I didn't ask for - I could barely walk. At this point my event was in 3 days. They said I could come back the next day (4th appointment) when the actual tailor was in and she could fix it for me. I came to the 4th appointment and then waited 3 hours for the tailor to make the correct alterations. All of this only for the pants to rip at the seam of my butt when I sat down at the event - in front of a full courtroom and the judge during my swearing in ceremony. Horribly embarrassing. I then called the store for a refund for this horribly made suit - only to get the run around for days. STAY AWAY
Professional and prompt
The folks at Indochino were practiced, humorous, and quick. When I had questions, they’d explain the details to me with actual items as an example. You can trust that they can help you suss out what you want, even if you started out without the most certain picture in mind.
Everyone at the Easton Store is Great
Everyone at the Easton store is great. I don't buy at Indochino frequently -- I am on my second purchase now -- but have spent over $1,000 each time, which is not a small amount for me. As a 6'5", 300 lb. man, made-to-measure can come in handy at times. More importantly, the customization options allow one to create unusual, even unique, garments, which are unheard of in the Big & Tall world of off-the-rack.
Stephen, who leads the team at the Easton store, I refer to as "the arbiter of good taste". But, all the personnel are good to work with. I spend at lot of time pre-shopping to make sure I know what I want to do when it comes to actually ordering. All the associates will offer an opinion if asked about any "creative inspirations" a customer has, but will leave the ultimate decision up to them.
Appalling service
Appalling service, terrible measurement taking and no refund policy. Avoid avoid avoid
Such a great experience
Such a great experience, Laurel was so nice & very patience with me. I was nervous going in cause I am non binary, but she made the experience effortless. Thank you again, Laurel!
Jared at Indochino really helped me!
Jared at Indochino really helped me out! I just passed the bar and wanted to treat myself to a tailored suit. But it's hard to know what to look for as a woman because places that will do a fitted woman's suit are few and far between. Jared helped me out, was patient with me, and helped me have fun doing it!
Devin.
Devin.
Is excellent at fitting and ez 2 deal with.
Collins is the man !
Getting fitted for a suit at Indochino…
Getting fitted for a suit at Indochino was a very professional and smooth experience. From the moment of arrival, the atmosphere felt welcoming and well-organized. Jack, the associate who guided the fitting, was exceptionally helpful — knowledgeable about fabric choices, patient through each measurement, and confident in explaining how the tailoring process would ensure the best fit.
His attention to detail made the experience stress-free, especially when selecting jacket cuts, lapel styles, and lining options. It was clear that Jack took pride in his work and genuinely wanted to make sure the suit complemented both my style and comfort.
By the end of the session, I felt fully confident that I would receive a custom suit that fits perfectly. Overall, the experience at Indochino, thanks to Jack’s professionalism and guidance, was excellent — a great blend of expertise, precision, and customer care.
5/5 Amazing Staff
Kai was super helpful and knowledgeable. It was my wedding suit and he made the whole experience so easy. He is very approachable and a kind person. Would definitely recommend!
Sean is very knowledgeable and answered…
Sean is very knowledgeable and answered all my questions along with providing suggestions.
Indochino - False Promise of Custom Made Suit
I regret ever ordering from Indochino. The so-called custom suit looked like doll clothes. The pants too short, sleeves uneven, and collars lined with exposed felt material. The zippers and buttons looked like they came from a cheap Halloween costume. Nothing fit, and when I reached out, customer service blamed me instead of fixing it. Poor quality, poor service, total disappointment. Buyer beware — this company does not deliver what it promises.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








