Indochino Avaliações 

Ari is a legend. 10/10

I’ve purchased several suits from Indochino and my experience has always been pleasant .

Reid did a fantastic job of remeasuring and ref fitting my tux and shirt so it’ll be perfect for my wedding! Really appreciate attention to detail.

Fredrick and Mary took incredible care of me today. I came in for a final view appointment for one suit & ended up purchasing another. Great fit, great experience.

Phil was great! He made my experience for choosing my very first suit amazing! He was attentive, and really constructed what I wanted throughout the process. He is now my favorite go to person in the store. This store has found them a new loyal customer!

My husband ordered a suit, to be delivered in three weeks. Three weeks went by, as shipping is lengthy since the suit comes from China, and the suit ended up at a post office 2 hours away, due to an incorrect address provided by Indochino to DHL. This was not the address we provided to Indochino or the address on our order confirmation. When my husband contacted the local Tigard Indochino, the salesperson was rude and unhelpful. Indochino has us contacting DHL and the post office for answers, even though this was their error. The post office advised nothing could be done other than return to sender for incorrect address. We have requested a refund and order cancellation after Indochino made us jump through hoops contacting so many customer service agents (DHL, USPS, Indochino) to figure out how to get the suit delivered. Still, no answers or resolution. All of this for an $800 suit from China. Do not recommend. Unprofessional, incompetent company.

Great service as always! Indochino has always taken care of my needs when it pertains to getting a suit made or recommending any other items!

Awesome experience Anna was awesome

The only place to purchase made to measure clothing. The manager Gian and his team Rob, Marisa, and Alexis understand the importance of making this experience a special one. Thank you

Excellent shop, if you measure correctly the suits and shirts fit like a glove, truly bespoke. Customer service also super helpful in getting the order right albeit the process can be a little difficult at times depending on the accessories needed and some accessories are lacking in description.

Indochino is terrible quality. For luxury dress shirts greater than $150 that are advertised as “easy to care for and easy to wear”, they require extensive ironing and wrinkle after 5 minutes of wear. The custom fit does not justify the pricing!

Jake was amazing. Helped me along the way find the perfect suit.

Absolutely the worst product and services I have ever received. They promised a suit for a wedding I was attending IN TWO MONTHS. I received the suit from China a few weeks later, but it did not fit and had to be remade. During that time, the local Indochino store CLOSED DOWN within Nordstroms. So, I spoke to corporate Indochino and they directed me to another store. That store attempted to fix the remade version of the suit and it was still absolutely horrible looking and fitting. They told me to wear the jacket, so it will cover up the mistakes with the pants. They questioned why I need room to move around while wearing the suit... I explained that I have to walk up some stairs and I need to be DANCING AT THE WEDDING I am going to. They told me the steam iron was broken at their store, but never an attempt to have it fixed or replaced. I ended up having to buy another suit from another company so that I would have something to wear for the wedding. Oh, and get this... The manager at the store wore mismatched clothing, that needed to be ironed, and she spent all of my final visit outdoors talking on her phone. I was in touch with the corporate office about my issues, and they said that someone from the second local store would call me in 1-2 days. It has been 1-2 weeks and no one called. I wrote back to them that I need someone from corporate to call me, and no one ever did. In fact, they stopped communicating with me all together.

I purchased a velvet dinner jacket for a gala mid June ‘25. I customized it online. I was instructed to visit my local Nordstrom to have them measure me as they have an INDOCHINO section. Over an hour of measuring and in 2 months I received a beautifully made to order velvet dinner jacket that wasn’t close to fitting me. In fact, it was so oversized the tailor at Nordstrom/Indochino could not fix the bad fit. And my only recourse was to send it back for a full refund. They could not construct a new one in time for the gala. Now I’m stuck with nothing to wear. I will not use INDOCHINO again.

Took 4 appointments to finally have my issues addressed regarding my wedding suit and we're still not sure the replacement suit is going to be covered under their policy. The whole experience has been a nightmare.

Sean was the best you could ask for.

Jared was awesome! He took great detail to get every measurement right, walk us through every detail and option and explained things incredibly well. We left so exited for our new suits!

Make no mistake, this is not made to order or custom fitting. Like many other credible reviewers on this site and other sites and the BBB, the pants and shirts I got were extremly poorly made: loose threads, pants too short, waist at least two sizes to small, seat too tight, and pockets flared. The other pair of pants was not event the same size. The shirts were too tight, arms too short, legnth too short.

Clothes are made and shipped directly to you from a chinese workshop, with indochina taking full amount upfront and making you sign (without giving you a copy) a sales contract stating "no refunds". They know the product you will get will be shoddily made and unwearable. I hope a class-action lawsuit takes place as I, like many others have been scammed.

Jake and the team at the UTC location were so knowledgeable and helpful when it came to fitting and designing my suit. Made the entire process so easy and gave me tons of great design tips and recommendations, can’t wait to wear my suit!

This is my third suit I have purchased from them. The staff is always professional and very friendly. They are very knowledgeable about style and helping you with your style.
I will come back again. I wish I could give ten stars.