Like everyone else, I paid the 50p x2 because it didn't open up..so no access to the info requested. Phone number on their website is fictitious... Phoned my credit card co. and they blocked the t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
No stars!!! Paid 50p to find info without success and cancelled subscription immediately. Took screen shot of cancellation confirmation. Today had £39 taken from account. Emailed. Nothing. Telephone n... Ver mais
The company claims to be able to provide access to information for most addresses and people. Yet after taking my credit card details - and £0.50 - NOTHING came through. To top it all they automatic... Ver mais
Scammers. Signed up for 50p search, unsubscribed within 5 minutes. Got a confirmation email confirming I was unsubscribed and was then charged £39 subscription fee 2 days later. Bank have blocked any... Ver mais
1,2
Muito Ruim
215 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Total scam artists
Total scam artists, tried to find some information out and paid 50p, NEVER received it and then got charged £39-00 for the privilege.
They stated I had signed up for a premier package and it was CLEARLY explaine3d in the sigh up process, NO it was not.
In essence I have paid £39-50- for three days access for information I have never received.
How can a subscription be 'renewed' when I have never received anything ?
According to them, everything is clearly displayed, looking at the majority of reviews on here, I guess that not true ?
Received a reply stating that their policy is CLEARLY stated, in my opinion it is NOT.
have also STILL not received a reply for my original request.
As previously stated, BE WARNED !
Check out the other reviews, seems to be a common theme ?
21 de março de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Adrian Bennett,
We regret to hear that our service did not meet your expectations. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have any concerns regarding your account or need further assistance, please do not hesitate to contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
SCAM SCAM SCAM
As many previous people have said , Complete SCAM .
Didn't return any useful results then surprisingly charged my account £39 .
Get on the Phone to then straight away and don't take No for an answer . You will get your money Back if you keep calling 3 calls within the first hour did the trick for me . Good Luck
5 de março de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello,
We regret to hear that our service did not meet your expectations. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have any concerns regarding your account or need further assistance, please do not hesitate to contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
They are scammers
They are scammers, Do not use them. 50p for trial and then 2 days later £39 a month. I couldn't get any of the details I wanted for my 50p so certainly wouldnt have signed up for a monthly fee.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Jim Tucker,
We regret to hear that your experience did not meet your expectations. Our subscription terms, including the trial period and recurring charges, are displayed before completing a purchase to ensure full transparency. We are sorry if this was not clear to you at the time of your transaction.
If you were unable to access the details you needed or require assistance regarding your subscription, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We would be happy to review your case and assist you.
Best regards,
The Info-Record Team
Scam
Scam. Chargers you £39 a month after your 48 hrs trial that they do not tell you about!
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Alex Ross,
We understand your frustration and regret any confusion regarding the subscription. Our trial period and subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you would like us to review your account or need assistance, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We would be happy to assist you.
Best regards,
The Info-Record Team
I would give no stars !!
I would give no stars !!! Total scammers charged £39 just 2 days after I used them to find an email address ..There is no email from them or any contact warning you . They took money for several months and refused to compensate me . I am reporting them to Action Fraud . AVOID !!!
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Christiane Hodson,
We regret to hear about your experience and understand your concerns regarding the charges. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have not received any emails or notifications regarding your subscription, we would be happy to review your case. Please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com so we can assist you further.
We remain at your disposal to help resolve this issue.
Best regards,
The Info-Record Team
This website is a scam do not use!
This website is a scam do not use!! £39 pound come out my bank after a paid 50p for a search
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Daniel,
We understand your frustration and regret any confusion regarding the charges. Our subscription terms, including the recurring charge, are displayed before completing a purchase to ensure transparency. We are sorry if this was not clear at the time of your transaction.
If you would like to review your account details or need assistance, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
I received a refund today of £39.00 I…
I received a refund today of £39.00 I read the reviews and thought I had been scammed and lost the money, so I phone and had a chat with this man who wasn't very nice in fact was very unpleasant to talk to and after and during the conversation I ended the call. but I received email from them to say a refund will be paid into my bank account and to my surprised it was.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Stephen Barton,
Thank you for sharing your experience. We are glad to hear that your refund was successfully processed. We sincerely apologize if your interaction with our support team did not meet your expectations—we strive to provide the best possible service.
If you have any further concerns or need assistance in the future, please do not hesitate to reach out to us at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are always here to help.
Best regards,
The Info-Record Team
why lull potential customers into signing up with a small fee before then taking a further £39 fee?
For a couple of days last week I spent much of my spare time on line trying to find my NHS Consultant's secretary's details to discuss an urgent matter and inadvertantly came across your web-site. At the time I only saw the 50p charge and so happily paid the "fee" but immediately decided that it was not likely to be the right website for my query and took no further action.
During the week I saw that not only was the 50p in my account pending (on 14th Feb) but there was a also further charge of £39 pending (on 16th Feb), and immediately cancelled my account........unfortunately, as I had already actioned the 50p charge the £39 charge was automatically debited by my bank.
I am extremely unhappy that this additional charge has been taken without my knowledge or consent and wonder why you seem to lull potential customers into signing up with a small 50p fee before taking a further £39 two days later? Perhaps in future there should be some transparency in making potential customers aware of the full fee they are signing up to?
I would appreciate your consideration of the £39 being refunded to me as soon as possible
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello Mrs Margaret Wakeford,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
JUST MADE A FRAUDULENT CLAIM FROM MY…
JUST MADE A FRAUDULENT CLAIM FROM MY CREDIT CARD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BLOCK!!!!!!!!!!!!!!!!!!!!! The small print appearss intentionally invisible to myself and many other complainants!
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello,
Thank you for your message.
We have correctly identified your account in our database thanks to the information used on Trustpilot. You subscribed to our 48-hour trial offer at €0.50, which automatically renews as a monthly subscription at €39, as specified when you registered.
We understand your concern and confirm that your subscription has been cancelled and your money refunded. The amount credited back to your account will appear shortly, depending on your bank's processing times.
Should you have any questions or require further confirmation, please do not hesitate to contact our customer service team.
Best regards,
The Info-record team
AVOID AVOID AVOID AVOID
AVOID AVOID AVOID AVOID! THEY STEAL MONEY FROM YOUR BANK WITHOUT PERMISSION. DO NOT EVEN DO THE TRIAL. THEY ARE RIPPING PEOPLE OFF AND HAVE BEEN FOR YEARS AND THE BANKS ARE AWARE AND DO NOTHING TO STOP IT OR REFUND PEOPLES MONEY BACK TO THEIR ACCOUNTS.
20 de janeiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
SCAMMMER
SCAMMMER SCAMMER SCAMMER SCAMMER you donnt know you have signed up for a monthly subscription fee of £39 and even attempting to cancel the sodding thing on your bank card they still manage to take, this is without any email coming in from them to tell you they are taking the payment, sending you an invoice, which is absolutly ILLEGAL, i am taking this to the ombusman, they should of returned my money
12 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Keep on being charged when I didn’t…
Keep on being charged when I didn’t sign up for this rubbish junk of a website. Will be advising trading standards of the scams they are pulling.
They say that contact can be made Monday to Sunday, sorry I have tried several times, no answer and no response to any contact with this company.
This company should be blacklisted online.
11 de janeiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
I didn’t sign up to anything and keep…
I didn’t sign up to anything and keep taking £39 each month
7 de janeiro de 2025
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
they are a con service
they are a con service
they old me they had a result and to pay 50p,
after paying then said there was no result,
after 48 hours they charged me £39 and then would not cancel the payment even though their whole initial hook of a result was false. Called their customer service and they keep hanging up on me and would not put me through to manager. I dont write reviews but this has been a costly mistake. AVOID THIS SITE, DO NOT PAY ANYTHING.
21 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
A COMPLETE SCAM!!!!!
A COMPLETE F SCAM!!!!!! BEEN CHARGE FOR 4 MONTHS NOW AT A 156€ AND THERE IS NO WAY OF END THE SUBSCRIPTION AND I WANT A REFUND NOW AND THERE IS NO WAY OF CONTACTING THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IS THERE ANYONE IN THIS CHAT THAT HAS A FUNCTIONING CONTACT NUMBER THAT I CAN CONTACT?
17 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Scammers
Same as everybody below. Paid 50p then was charged £39.
I cannot believe they are still active.
Will try to block payment/ retrieve money.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Foolishly
Foolishly, I signed up for this "service" without checking reviews on here. They took my 50 pence and then I had nothing from them: no email, no information, just nothing. Fortunately, I paid with a one time use only virtual card so they won't get any more from me. Still a complete waste of time and 50 pence. Beware.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Don’t use
Got an email confirming cancellation but still tried to charge me £39. Luckily didn’t go through as my bank confirmed it was suspicious but the principle still stands. Don’t send confirmations of cancellation and then still try and charge people, that’s called scamming.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
SCAM STAY AWAY!!!
3 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Thieves I have just found 2 x £39 from my…
I have just found 2 x £39 from my account. Only noticed it as the one this morning came off my card while I’m in bed so know I haven’t spent it. Has anyone managed to get their money back
1 de dezembro de 2024
Avaliação não solicitada
Resposta da info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.