Innovation Group Avaliações 

1.282
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Marcus visited our property to do a drain survey this morning (Job Number 104841). He was so polite from the outset, clearly explaining what he needed to do and then ‘got on with it’. Afterwards he cl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Job 104728 Terry & Robert - visited today and were quickly able to establish the problem where two other contractors had failed to identify the root cause. Polite, knowledgeable and friendly, c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Kevin and Jordan from Innovation group, who attended our property were thorough professional and expert in their field. They completed the job and replaced new drainage pipes underneath our driveway... Ver mais

Avaliado com 5 de um total de 5 estrelas

Chris and Charlie arrived on time and did a thorough investigation and found the water leak under my driveway . Very tidy workers, minimal disruption and got leak fixed quickly Hole re filled and... Ver mais

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Informações de contato

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido

  • innovation.group

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.282)

681 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Operative name

Operative name: Rob
Job number: 86562

A pleasant and courteous gentleman who patiently and politely answered my questions. He worked hard and left everywhere tidy. Thank you for his help.

21 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service from Faz and Joel

Excellent Service from Faz and Joel. They arrived at the arranged time, were both very professional and friendly, respected our property, closed gates behind themselves, explained exactly what their visit required and apologised for the machinery noise. We were shown the exposed foundations before the refill began. They checked if we were satisfied with how they had finished the job of reinstating before leaving. A credit to the company and definitely deserve recognition and reward

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dean and Phill were excellent

Dean and Phill were excellent, explaining what they were here to do and provided constant updates throughout. The work they carries out was good and they left no mess. Top job from two professionals.

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faz and Joel

Faz and Joel arrived in the time window given which is always a good start. They worked efficiently and told us what was happening. Polite, friendly and informative.

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Drainage inspection …

Job Number 36553 Rob was very courteous and thorough answered any questions we had where he could and talked us through what he was doing and what the next steps will be.( He even listened to mums life story)

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Subsidence Claim

Thanks, Alex & Luke. Fast, friendly, very professional job & very helpful with associated information, too 😊👍

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Job number 118157

Job number 118157

Kim and Ronnie came to replace the drain in our alleyway. They were punctual, efficient and were happy to explain what they were doing. They did an excellent job and caused very little disturbance. It was a much more pleasant experience than we expected. We look forward to seeing them again for the second phase of the job involving the downstairs toilet.

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A good professional job

A good professional job kept me informed on progress Chris and Charlie fitted the slabs back and looked like they had never been up great job

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Drains removal of roots and repair

Allan and James of Innovation Group came on time, were careful, kind & respectful of house and furnishings etc and explained what was going on, involved me in discussing what to do next and what to report back to the company for the next steps.

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cody and Callum from Innovation Group…

Cody and Callum from Innovation Group were punctual, polite and very efficient in carrying out the survey required by our insurers. They explained what they were doing and answered our questions as far as they could. They left the site tidy and it was almost as if they hadn’t disturbed the site at all!

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Having had a drain problem outside my…

Having had a drain problem outside my home due to tree and plant roots getting into the drains I initially contacted a local company to help with a blocked drain. This company sorted the initial blockage but informed me the cause was tree roots and because I was naive to the problem tried to rip me off to the tune of almost £3000. I decided to check with my home insurance and found that I was covered for this problem. They arranged for an engineer from the Innovation Group to visit and assess the problem. They found there was a problem with roots in the drains I but not where the previous company had stated. They sent two engineers to sort it out Liam and Charlie who were great guys. They were pleasant and reassuring and gave me confidence to know that they would prevent the problem from occurring again. I would highly recommend the Innovation Group for any underground drain problems. They know their trade and deliver a professional service. I can’t praise them enough. Thank you Liam and Charlie.

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Subsidence investigation

I received a call to advise of the arrival time which was most helpful. Alex and Luke were very polite and explained what they were going to do.
They left the site tidy

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Geotechnical Investigation

Alex Bull and Luke Curtis were excellent. They were very pleasant and explained exactly what they were doing. They did the work efficiently and left the site just how they found it.
Job No 132587

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chris and Charlie arrived on behalf of…

Chris and Charlie arrived on behalf of Innovation and carried out their work to an excellent degree. Went above and beyond. Very polite, professional and informed me of all work being carried out. Great service and provided great solutions.

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional guys

Very professional guys, work carried with great care and explained what was happening. Thank you both, Joel and faz.

15 de setembro de 2026
Avaliação não solicitada

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