Marcus visited our property to do a drain survey this morning (Job Number 104841). He was so polite from the outset, clearly explaining what he needed to do and then ‘got on with it’. Afterwards he cl... Ver mais
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Kevin and Jordan from Innovation group, who attended our property were thorough professional and expert in their field. They completed the job and replaced new drainage pipes underneath our driveway... Ver mais
Job 104728 Terry & Robert - visited today and were quickly able to establish the problem where two other contractors had failed to identify the root cause. Polite, knowledgeable and friendly, c... Ver mais
Alex and Luke (job no. 132310) were very friendly and professional. Their communication was particularly good so I always felt I knew what was happening and I could plan my day accordingly. They also... Ver mais
Detalhes da empresa
Escrito pela empresa
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Informações de contato
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido
- innovation.group
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very professional guys
Very professional guys, work carried with great care and explained what was happening. Thank you both, Joel and faz.
Review of Innovation Group
Danny arrived on time and was friendly and polite. He explained what he was going to be doing. He answered any question I asked. I wish other companies I had dealt with were as good as Danny.
Brilliant resolved the issue quickly…
Brilliant resolved the issue quickly really happy with the work. Thanks angela
Allan & James came out today to do a…
Allan & James came out today to do a drainage repair. They were both great! Arrived on time, were very polite, professional and explained exactly what they were doing and went over everything when they finished the job. I cannot fault Allan and James at all and wouldn't hesitate to recommend them.
However communication from the office wasn't great. I had to wait 2 months for repairs to be done due to an appointment not being booked correctly the first time. Lost drainage footage from the first survey (I appreciate it wasn't their fault but I had received no communication regarding this despite contacting them several times. I was given different information by different members of staff which was extremely confusing. Eventually after speaking to my insurance company, that things started to happen.
Highly Recommend
Paul Genner and his colleague from the Innovation Group attended my property to assist with unblocking my drains, they were both really professional and approachable and able to answer any questions I had. I would highly recommend them.
Went over and above their service to be…
Went over and above their service to be helpful. They ensured that everything was spot on and put back in place.
Excellent
Excellent. The 2 guys were polite and did an excellent job with no mess. Thanks guys
Very professional and friendly.
Faz and Joel attended today to carry out soil/ tree root investigations. They were professional and friendly, and explained everything to us. Which was much appreciated. Thank you.
Charming young men
Charming young men . Thorough , and hard working
Paul and Liam very kind and courteous
Hi my name is Letitia and I’m writing this review for my mother we met Paul and Liam last Saturday 05/09/26 they have taken my furniture out the bedroom that the works needed doing to and uplifted my carpet ready for works to be completed the week after.
I then had Paul and Liam return to restore my bedroom carpet however they have gone beyond my expectations and they have no only put my bedroom carpet however back together but also helped me assembled my bed and make the bed up. They have also helped wipe down all the dust that was made throughout the week work.
Alex Bull and Luke Curtis were very…
Alex Bull and Luke Curtis were very professional and friendly. They went out of their way to show me what they had found and to clearly explain the next steps. They also left the place looking tidier than they found it. I’m incredibly grateful for their visit.
Very professional survey
The surveyor was on time, professional, friendly, explained what he was there to survey, explained what he had found and that I would be contacted regarding next steps. Thank you to Marcus, job number 1 04363
Good experience
Arrived in good time. Pleasant manner. Worked quickly and cleanly and left the site as before. Alex Bull and Luke Curtis are good ambassadors for their company
Great service, job and great crew
Absolutely thrilled to bits with Chris and Charlie today who have sorted my leak out in a couple of hours, as opposed to the 3 months it took the water company to decide it was my responsibility. Chris and Charlie were so polite, helpful and knowledgeable- Chris had an idea straight away where the leak was and after investigating he was absolutely spot on. It was not an easy job but their work and how they’ve reinstated the grounds is fabulous. After many sleepless nights I will sleep well tonight! Staff in the office were also very good. Would highly recommend!
Good guys
Good guys, left worksite tidy and pleasant to have around.
Good
Bill and Ben arrived on time and did a good job digging a trial pit
Allan and james carried out a repair on…
Allan and james carried out a repair on my property,after a quick chat I left them to it as a had work ,on my turned found everything left as it was and everything locked up well done lads .
Alex BWL and Luke Curtis were at my…
Alex BWL and Luke Curtis were at my house to investigate the foundations regarding subsidence issues.
They were polite very hard working and really nice guys.
They kept their work area clean and tidy. And there was no mess when they left.
The engineers Chris and Charlie are a…
The engineers Chris and Charlie are a credit to your organisation.They worked diligently in poor weather to resolve my problem,I was kept informed at each stage of the investigation and repair in a professional friendly manner.
A First class team.
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