Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! Y... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I received the in home and portable concentrators in the mail through my medical clinic. What a surprise. The in home unit is super quite. The portable concentrator is such a relief from the cylinders... Ver mais
A empresa respondeu
They main complaint I have noticed is battery life is only 2-3 hours not plugged in and unit is a lot heavier than I expected referring to their advertisement. The carrying case supplied is very loose... Ver mais
A empresa respondeu
I love that I can take my portable inogen anywhere, but I disagree with their repair practices. It takes them up to 5 business days to speak with a return specialist and once you send it in for repair... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Informações de contato
859 Ward Drive, 93111, Goleta, Estados Unidos
- inogen.com
3,9
Muito Bom
4 mil avaliações
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You were very helpful and I thank you…
You were very helpful and I thank you for your service. I work full time and take care of her. You have been a great help in seeing that she has oxygen. My heart as well as mom’s goes out to you. Thank you
23 de dezembro de 2025
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
It’s light weight to carry around and…
It’s light weight to carry around and it’s quite
20 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Linda was so helpful
Linda was so helpful. She answered questions that I didn't know how to ask. Since I was paying for the unit out of pocket she ran many options by me to reduce the price, potential financing options, and refurbished units. I bought a refurbished unit that's spotless clean and there's literally not a scratch on it or in it. Being freed from the oxygen tank is such a blessing. Thank you.
8 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
When I got with Inogen
When I got with Inogen the person who made contact took me through everything it was absolutely easy, she was understanding of my needs and set everything up. I’m very grateful to be with them.
31 de dezembro de 2025
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Inogen Rove 6 is beautiful but
Inogen Rove 6 is beautiful but with only 1.267 liters per minute absolutely worthless to someone who needs 3 or 4 lpm. It would be to Inogen’s benefit to be more upfront about that, including removing the large, misleading 2,4,6 numerals from the header. A small hidden notice about the unit’s volume and statement that the unit’s output might be different don’t cut the mustard. Not a good practice.
30 de janeiro de 2026
Resposta de Inogen
Hello, We appreciate your feedback on the Rove 6.We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours.
Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
My Inogen G5
Inogen is a great product. It provides me with the oxygen needed to survive my lung inflammation. I can use the portable to go places and do things. The staff at Inogen does a great job. They are friendly and have the knowledge to help with oxygen related information.
22 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Inogen 6
I was sold a Inogen 6 and I should have reviewed the comments on the Inogen website and I would have never bought one. All the good reviews is on the setting 1. I have to use setting 5 and the battery doesn't last very long. Be wear and do your research before buying one,
1 de abril de 2025
Avaliação não solicitada
Resposta de Inogen
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
Great customer service this month.
I have been a customer since 2014. I had an issue with my new Inogen One G5. The company responded within 12 hours to resolve my issue as best they could. I was very impressed with their compassion and prompt service.
14 de janeiro de 2026
Avaliação não solicitada
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Sales person was great
Sales person was great.
I have the oxygen conentrator for home. I would have wished the on/off button was larger and more pronounced (bulge up more) because with my older oxygen concentrator I did not have to turn on the light to turn it on or off, but I do now.
1 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Told Only Repair Machine If Under Warranty
My portable Inogen concentrator stopped working after 4 years of parttime use and I needed to have it repaired . After five days I received call back saying concentrator was out of warranty and they would not(not could not) fix it. The young lady kept talking about 'the process', very frustrating. Short version, I could not pay to have machine repaired or was offered an option of where I could get it repaired. It was a fantastic machine so very disappointing.
6 de janeiro de 2026
Avaliação não solicitada
Resposta de Inogen
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
I opted to purchase not rent the Inogen…
I opted to purchase not rent the Inogen machine, I have a 2 1/2 hour battery and a four hour battery. I wish that they had a little bigger battery for airline traveling.
5 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I had a problem with my Rove 4 and they…
I had a problem with my Rove 4 and they were very expedient in replacing my unit with a new one. No run around or questions asked I was informed to watch UPS for delivery of the new one.
22 de dezembro de 2025
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Constant harassment every day for years
Constant harassment, I'm on auto pay and they call at all hours 3 am saying I owe they send collection notices , this is every day Im so sick of them I dont owe them a dime yet they keep calling and sending notices
3 de janeiro de 2026
Avaliação não solicitada
Resposta de Inogen
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours.
Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
Communication is great
Communication is great! Service is great! Very nice people!
2 de janeiro de 2026
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Wonderful company
The agent that handled our order was great. She took time to explain everything and answer every question we had. She never rushed us and that is why we decided to purchase the Inogen. Once we received the machine, it was simple to set up. We love it. It's so much easier to carry than dragging oxygen tanks everywhere. The battery lasts close to 4 hours and it comes with a car charger. This little machine is well worth the money.
20 de novembro de 2025
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I’m very happy with my Inogen…
I’m very happy with my Inogen performance, I have not had to use any of the tanks I have on hand since receiving the unit.
26 de dezembro de 2025
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Resposta de Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
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