Interflora New Zealand Avaliações 7.616

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Did not look anything like the website photo and actually looked smaller, which was disappointing. It was delivered on time, and I was told it smelled nice. That said, the last bouquet I ordered was... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Beautiful bouquet, chocolates were mini though, thought it would have been an actual box of chocolates as displayed in picture. Overall Interflora NZ were great at replying to my email, delivery was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery was made. Recipient found them on doorstep and got a lovely surprise. Thank you kindly for the great service. I used an alternative company last time and they dropped the ball-didn't make d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I always order via Interflora as I can rely on the best choice of florist and the freshest most lovely blooms in season to be chosen for my orders. Simple, well priced and delivery onpoint.

A empresa respondeu

Detalhes da empresa

  1. Delivery de Flores
  2. Floricultura

Escrito pela empresa

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Escrito pela empresa

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

I thought that the wait time for…

I thought that the wait time for delivery was too long and the flowers selected by the florist were unappealing.

17 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We are sorry to hear that Jane, we did let you know it would be delivered at a later date because of the rural address. You can send us a photo if you have one so we can check the quality. Photos can be sent to orders@interflora.co.nz

Avaliado com 5 de um total de 5 estrelas

Delivered the next day

Delivered the next day. Terrific service.

18 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're happy to hear that you received your order quickly! Thank you for your positive feedback; we appreciate it very much. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them

Avaliado com 5 de um total de 5 estrelas

Delivered on time and she loved the…

Delivered on time and she loved the flowers

18 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're so happy to hear that our delivery was on time and she loved the flowers! We appreciate your positive feedback very much. We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Avaliado com 5 de um total de 5 estrelas

Service

Great Service, very professional

16 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We appreciate your kind words! We are so glad you had a positive experience with our service.

Avaliado com 5 de um total de 5 estrelas

Easy to use.

18 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

Thanks Rosalind. So glad we could help with your flower delivery, whether it’s birthday flowers, anniversary flowers, sympathy flowers or just because, our local florists deliver fresh flowers nationwide across New Zealand.

Avaliado com 3 de um total de 5 estrelas

Did not look anything like the website…

Did not look anything like the website photo and actually looked smaller, which was disappointing. It was delivered on time, and I was told it smelled nice.
That said, the last bouquet I ordered was awesome and definitely worth a 5-star rating. Hopefully this is just a one-off, especially with Mother’s Day just around the corner.

17 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We are sorry to hear this. If you have a photo we would be very interested to see it. You can send it to Orders@interflora.co.nz.
UPDATE - the photo is the one in our generic receipt email.

Avaliado com 4 de um total de 5 estrelas

Beautiful bouquet

Beautiful bouquet, chocolates were mini though, thought it would have been an actual box of chocolates as displayed in picture.
Overall Interflora NZ were great at replying to my email, delivery was after 2pm as I requested. Thanks 😊

17 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're glad you found the bouquet beautiful and appreciate your feedback regarding the chocolates. That box of chocolates in the photo is a mini box. We're happy we could fulfill your delivery request and that our email response was helpful. Thank you!

Avaliado com 5 de um total de 5 estrelas

Beautiful flowers delivered on time and…

Beautiful flowers delivered on time and loved by the recipient.

17 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're happy to hear that the beautiful flowers were delivered on time and loved by the recipient. Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Beautiful Flowers

The ordering online was quick and easy, the delivery ontime and the flowers were beautiful

17 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're so glad the online ordering was quick and easy, the delivery was on time, and the flowers were beautiful! We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Website easy to navigate

Website easy to navigate - Thanks.
Appreciate the options.

16 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're happy to hear that our website was easy to navigate and that you appreciated the options available. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Flowers were for my mother-in-law who…

Flowers were for my mother-in-law who is 94yrs and she loved them. Thank you. They arrived in perfect timing for her birthday.

15 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're happy to hear that your mother-in-law loved the flowers! It's wonderful they arrived perfectly on time for her 94th birthday. Thank you!

Avaliado com 5 de um total de 5 estrelas

Beautiful flowers

Beautiful flowers

16 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

Thanks Carmen. So glad we could help with your flower delivery, whether it’s birthday flowers, anniversary flowers, sympathy flowers or just because, our local florists deliver fresh flowers nationwide across New Zealand.

Avaliado com 1 de um total de 5 estrelas

Delivery left outside

The flowers were left outside an office building. They were only found by chance by one of my wife’s colleagues as they went out for lunch.

15 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We are so sorry to hear this. That is not what we expect from our couriers. Please accept our apologies. We have refunded your order.

Avaliado com 5 de um total de 5 estrelas

flowers delivered on time with a hand…

flowers delivered on time with a hand written note — bouquet was beautiful!

15 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

Thanks Megan, we greatly appreciate your review. So glad we could help with your flower delivery, whether it’s birthday flowers, anniversary flowers, sympathy flowers or just because, our local florists deliver fresh flowers nationwide across New Zealand.

Avaliado com 5 de um total de 5 estrelas

What a beautiful boxed flowers A +…

What a beautiful boxed flowers A + interflora will always use this service

Tash

15 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

Thanks Natasha, that is very kind of you to say! Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Avaliado com 1 de um total de 5 estrelas

No tracking! No confirmation! No clue if what you’ve paid $100’s for is worth it?!

I found the ordering process easy enough but the tracking I was given didn’t work and so there was no way of knowing whether the recipient got them which sucks when you spend so much money ($150+ paying extra for rapid delivery) there’s also no proof that they are going to supply and deliver what’s pictured on their website and this is nerve wracking when you’ve ordered for something so special like empathy flowers to send to a loved one following a loss, again the added stress of not knowing if it has been delivered??! Or even what florist completed the job!
It’s 2026 and your system needs to be reviewed as it’s stuck in the 90’s!.
For this reason alone I would not use their services again!!

14 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We appreciate your feedback and are sorry the emailed tracking didn't work on this occasion. We understand you did call and confirmation of delivery , and time - was advised.

Avaliado com 1 de um total de 5 estrelas

communication wasnt good

First received email at 7 am the day after they were meant to be delivered, saying they were going to be delivered today and had passed the order onto the local florist, then later I received an email from orders saying they had been delivered, but with no sender details. I had written details online as to who they were from.
email advised i could let the recipients know myself or they could let them know but they had been already delivered without a message that they were from me, I responded to email but no reply from Interflora or the florist that delivered them i feel that they had my details email and mobile they could of rang me before they were delivered to fix this

14 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

We're sorry your order's delivery and message handling didn't meet expectations. We appreciate you bringing this to our attention. We'll review the communication process with the florist to prevent similar issues. Thank you for your feedback.

Avaliado com 3 de um total de 5 estrelas

Was disappointed

Was disappointed. Too much green foliage with Lillies, a Dalia and small head of chrysanthemum. Not like the picture.

13 de abril de 2026
logotipo da Interflora New Zealand

Resposta de Interflora New Zealand

Hello Helen, if you have a photo could you please send in to us via our email orders@interflora.co.nz so we can follow this up with the florist, please include your order number

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