Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Ver mais
A empresa respondeu
Been with Interfuel for a number of years, have weekly emailed fuel price updates Lynzie Hodgson our Business Development Specialist is very helpful and responds to any enquiries very quickly
Excellent service from start to finish. Charley was fantastic throughout the onboarding process, from handling our initial enquiry to arranging delivery of our fuel cards. The regular follow-ups and o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Informações de contato
Baltic Street, TS25 1PW, Hartlepool, Reino Unido
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Muito Bom
418 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Card has only managed to work once in…
Card has only managed to work once in four attempts. Despite numerous phone calls in an attempt to find the issues, we the customer have requested a new card and if this doesn’t work the account will be closed. This went wrong from the start
31 de dezembro de 2025
Resposta da InterFuels
Hi
We’re really sorry to hear about the issues you’ve had with your card - that’s not the experience we want any of our customers to have. It’s clear this has been frustrating, and we appreciate you giving us the chance to put things right.
We understand you’ve requested a replacement card, and we’ll be monitoring the outcome closely to ensure it works as it should. If there’s anything more we can do in the meantime, please don’t hesitate to reach out directly.
Thank you for your patience so far, and again, sincere apologies for the trouble.
– The Interfuels Team
Happy so far with the service
Charley was quick to respond to my questions and had the account opened a short time later
10 de dezembro de 2025
Avaliação não solicitada
Resposta da InterFuels
Hi Gordon
Thanks for the great feedback. We're really pleased to hear Charley was quick to respond and got everything set up smoothly for you, we’ll be sure to pass on your kind words.
- The InterFuels Team
Great service but some additional charges I was not made aware of.
I was fed up with my existing fuel card providers including additional fees that I didn't agree to and I was looking for a more straightforward and clear pricing solution. I dealt with Anika who was always willing to help and responded to calls and e-mails promptly and efficiently. She was brilliant.
My only issue has been that the pricing is not perhaps as straightforward as I was led to beleive. Since signing up I have found out that some filling stations have additional "surcharges" of between 1.25% and 4.0% of your fuel and it is really not clear from the eroute APP which carry surcharges, and which don't.
Again, Anika has been brilliant in addressing my concerns, but I should have been made aware of these surcharges before, and the eroute APP needs to make it clearer where surcharges will apply so consumers can be properly informed.
12 de novembro de 2025
Resposta da InterFuels
Hi Paul
Thank you for your honest and detailed feedback. We're really pleased to hear that Anika provided such great support - we’ll make sure your kind words are passed on to her.
We also appreciate you raising the issue around surcharge transparency. While some sites do apply a surcharge, we agree it should be clearer in the e-route app which locations this applies to. Your comments are extremely valuable, and we’ll feed them back to help improve both our communication and the user experience going forward.
Thanks again for sharing your experience and for giving us the opportunity to improve.
- The InterFuels Service Team
Flexible fuelcard
The fuelcard I received appears to work well, affording my business significant savings at the pump for both diesel and petrol, and there is no standing charge. The signing up process was made straightforward by the helpful and efficient staff member, Charley, who dealt with my application.
18 de novembro de 2025
Resposta da InterFuels
Hi there
Thanks so much for the detailed feedback. It’s great to hear that the card is working well for both diesel and petrol savings, and that the no standing charge is adding further value for your business. We’re especially glad to hear Charley made the signup process smooth and efficient - we’ll be sure to pass on your kind words.
- The InterFuels Service Team
Great price at pump compared to other…
Great price at pump compared to other suppliers.
Really good invoicing structure & overall really good experience of dealing with this company.
15 de novembro de 2025
Avaliação não solicitada
Resposta da InterFuels
Hi Mark
Thanks for the great feedback. We're glad to hear you’re seeing the benefit at the pump and that our invoicing setup is working well for you. It’s great to know you’ve had a positive overall experience with us.
- The InterFuels Service Team
We have only just starting using…
We have only just starting using Interfuels & the first garage we try are now saying they no longer except
this card even though it is on the link
12 de novembro de 2025
Resposta da InterFuels
Hi there
Thanks for bringing this to our attention. We're sorry to hear about your experience at the garage - that’s definitely not the start we want you to have.
Site acceptance can occasionally change, but if a location is still showing on our network link, we’d like to investigate and update it if needed. Please reach out to our support team with the garage details, and we’ll look into it right away.
We appreciate your patience and look forward to getting this sorted for you.
- The InterFuels Service Team
Very proactive staff dealt really…
Very proactive staff dealt really efficiently with all aspects of setting up the fuel card account - will recommend Interfuels without hesitation from now on!
4 de novembro de 2025
Resposta da InterFuels
Hi there
Thanks so much for the great feedback. We're really pleased to hear our team made the setup process smooth and efficient for you. It means a lot to know you'd recommend us, we truly appreciate it.
- The InterFuels Service Team
The price we are paying is more then we…
The price we are paying is more then we would at the pumps but hopefully being sorted
4 de novembro de 2025
Resposta da InterFuels
Hi Darrel
We're sorry to hear you're not satisfied with the pricing. Our goal is to provide competitive rates and added convenience through our fuel card service, but we understand pump prices can sometimes vary depending on the location and type of site.
We’d really like to look into your account to make sure you’re on the best card for your usage. Please feel free to get in touch with our team directly so we can review your setup and help where possible.
Thanks again,
The InterFuels Service Team
Friendly helpful service.
Friendly helpful service.
Interfuels have reduced our motor fuel cost
Fuel costs and Invoices are sent every week which helps to projact running costs.
30 de outubro de 2025
Avaliação não solicitada
Resposta da InterFuels
Hi Kevin
Thanks for your feedback, we’re really glad to hear we’ve helped reduce your fuel costs and that you're finding the weekly pricing and invoicing useful for managing your running costs. We're always here to help make things easier for businesses like yours.
- The InterFuels Team
Resposta da InterFuels
Hi there
Thanks so much - 10/10 means a lot to us. We're glad to have impressed you!
– The Interfuels Team
Good Service Indeed, But Fewer Staions Available
This is a great service for savings, but quite a significant number of Fuel Stations have surcharges now, so not as easy to find nearby fuel stations which accept card without the surcharge.
8 de outubro de 2025
Resposta da InterFuels
Hi Mital
Thanks for your honest feedback. We're glad to hear you're finding the service helpful for savings, and we understand the frustration around surcharges at some stations. We're always working to expand surcharge-free options and improve our site locator tools to make things easier.
If you'd like help finding the most cost-effective stations in your area, feel free to get in touch, we're happy to assist.
– The Interfuels Team
Professional
Professional, helpful and friendly members of staff providing an excellent standard of customer service. Adele and Lesley were very helpful.
14 de outubro de 2025
Resposta da InterFuels
Hi Sam
Thank you for the kind words. We're so pleased to hear you've had a great experience with our team, and we'll be sure to pass your feedback on to Adele and Lesley. It's always great to hear when our service makes a difference.
– The Interfuels Team
SUPER QUICK WITH APPLICATION AND CARDS
SUPER QUICK WITH APPLICATION AND CARDS, EFFICIENT AND FULLY EXPLAINED TO ME
8 de outubro de 2025
Resposta da InterFuels
Hi Phyl
Thanks for the great review. We're really pleased to hear the application process was quick and everything was explained clearly, that’s exactly what we aim for.
The InterFuels Team
Resposta da InterFuels
Hi Ghenadie
Thanks for the great feedback, we're really glad you're enjoying the service and convenience.
The InterFuels Team
SOLD MY DATA WITHIN 1 WEEK
SOLD MY DATA WITHIN 1 WEEK! Got bombarded from emails from Gordon & Adam - stupidly, I responded to one of them and had a call and registered.. they asked for ID's, I havent gone back to them, now im getting multiple calls from other fuel agents which I have never ever had before. DO NOT TRUST.
3 de outubro de 2025
Avaliação não solicitada
Resposta da InterFuels
Hi Sonny
Thank you for your review. We’re really sorry to hear this and take your concerns very seriously.
However I would like to confirm that we would never and have never sold data during our operation as a business.
Your trust is important to us, and we appreciate you raising this.
Thanks again
John
Head of Service
InterFuels
give you a price per litre
give you a price per litre, then you find out that there is a surcharge on most garages so you pay more
16 de setembro de 2025
Resposta da InterFuels
Hi Arthur
Thank you for taking the time to leave a review. I have checked your invoices for the past 3 months and can only see one instance where you were charged a site surcharge back in July. Would you like us to send you a full surcharge listing so you can see which sites to avoid?
Thanks again
John
Head of Service
Provide a great service
16 de setembro de 2025
Resposta da InterFuels
Hi Peter
Thanks for the kind words, we're really glad to hear you're happy with the service.
The InterFuels Team
people answer the phon
people answer the phon. very helpful and knowledgeable about the product.
16 de setembro de 2025
Resposta da InterFuels
Hi Stephen
Thanks for the lovely feedback. We're really glad you've found our team helpful and easy to reach, we're always happy to assist.
The InterFuels Team
YOU ARE CHEAPER THAN HUSK
17 de setembro de 2025
Resposta da InterFuels
Hi Jeff
Thanks for the review - great to hear we’re offering you better value. We appreciate you choosing us.
The InterFuels Team
We are pleased to use NRG as the price…
We are pleased to use NRG as the price of diesel is very important to us. They are also competent and fast with queries/invoices etc.
16 de setembro de 2025
Resposta da InterFuels
Hi Rose
Thanks for the positive feedback. We're glad to hear you're happy with our pricing and service, and that we've been able to support you efficiently. It’s great to have you with us.
The InterFuels Team
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