I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a lo... Ver mais
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Veja o que dizem as avaliações
Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Ver mais
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My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not... Ver mais
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The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre internetspecs.co.uk
Escrito pela empresa
We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat.
As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens.
We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry.
Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose!
We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.
Informações de contato
The Barn, Ravenstone,, MK46 5AR, Buckinghamshire, Reino Unido
- 01908 965985
- info@internetspecs.co.uk
- internetspecs.co.uk
4,9
Excelente
896 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service from the team.
Great Service from the team.
There was some confusion with my order that was handled personally and professionally.
Frames came promptly and well packaged. Thank you.
18 de dezembro de 2025
Resposta da internetspecs.co.uk
Hi Sam,
Many thanks for your supportive review. We're really glad that you were happy with our service.
Best regards,
Internet Specs
Great if you can wait
Excellent price and craftsmanship; good communication with quick response to email inquiries. But slow delivery: ordered on 15 November and arrived on 23 December.
9 de dezembro de 2025
Resposta da internetspecs.co.uk
Hi Mark,
Thank you for your detailed review. We're pleased that you're happy with the price you paid as well as the quality of the glasses.
We're sorry for the delay with your glasses. Your lenses did take longer than our usual lenses to fit as they needed to be specially cut (known in the trade as 'surfaced lenses'). We then posted to you in America using the UK Royal Mail's 'International Tracked & Signed' service. Usually posting to the US takes about a week. Your glasses were unfortunately held up for a long time at American customs, which we've found to be unusual. A contributing factor may have been due to it being the busy Christmas period. We're glad that you were finally able to receive your glasses and were pleased with them.
Warm regards,
Internet Specs
Excellent professional service
Was able to buy wide glass frames with prescription lenses that had been unable to source elsewhere. Diligent ex optometrist rang me to check I had entered correct details.
16 de dezembro de 2025
Resposta da internetspecs.co.uk
Hi Angela,
Thank you so much for your detailed review. We're really glad that you found our service to be professional.
Fond regards,
Internet Specs
As always fantastic service
As always fantastic service, perfect clarity, I have used this company a few times this year as well as previous years would recommend and have done without hesitation.
8 de dezembro de 2025
Resposta da internetspecs.co.uk
Hi Denise,
Thank you greatly for your supportive review and for your custom over the years. It means a lot to us to have you as a customer.
Best regards,
Internet Specs
Resposta da internetspecs.co.uk
Hi,
We're glad that you have now received your frame. We posted to you in Germany using the UK Royal Mail's 'International Tracked and Signed' service. Usually posting to Germany takes about a week, but your frame was delayed at German customs unfortunately, possibly due to the busy Christmas period. Apologies and we hope you weren't too inconvenienced by the delay.
(Please note: the following part of our reply relates to a part of the customer's original review, before the customer edited it in January, 2026).
Regarding the Trustpilot emails you received to rate your experience, we send an automatic email to customers one week after we post glasses to them. We're required by Trustpilot to select a specific time period and as the majority of our customers are from the UK, we decided to send the first email one week after we post. We do mention on the emails you received that you may receive the review invitation before your frame arrives and that you're welcome to wait with writing your review until after you receive your frame.
Kind regards,
Internet Specs
(January, 2026 edit: We now send just one Trustpilot email asking to review us, 12 days after we post glasses to customers).
went the extra mile to get the correct…
went the extra mile to get the correct lenses
1 de dezembro de 2025
Resposta da internetspecs.co.uk
Hi Charles,
Many thanks for your support. We appreciate it immensely.
Best wishes,
Internet Specs
Good end to end experience
Website was easy to use, glasses were made to the timeframe expected, and were a good price. Very pleased with them.
29 de novembro de 2025
Resposta da internetspecs.co.uk
Hi Jonathan,
Many thanks for your supportive review. We're glad that you're happy with your glasses and that you found our website easy to use.
Warm regards,
Internet Specs
We are very pleased with the great…
We are very pleased with the great service we have experieced. Thank you son much,
Peter ( from The Netherlands)
14 de novembro de 2025
Resposta da internetspecs.co.uk
Hi Peter,
Thank you very much for your supportive review. We're really glad that you're pleased with our service.
Warm regards,
Internet Specs
An Excellent Service
An excellent service from the team at Internet Specs, as well as a really competitive price. The ordering process was smooth and straightforward - but I was also able to speak with Iain and Mark which makes a massive positive difference when purchasing goods online. I highly recommend Internet Specs for the quality of their service, and keen pricing.
12 de novembro de 2025
Resposta da internetspecs.co.uk
Hi Chris,
Thank you immensely for your supportive review. We're really pleased that you were happy with our service.
All the best,
Internet Specs
Internet Specs couldn’t have been more…
Internet Specs couldn’t have been more helpful to me when I purchased from them again. I knew I was dealing with a trusted source, from Mary Oct ‘25
2 de novembro de 2025
Resposta da internetspecs.co.uk
Hi Mary,
Thank you so much for your supportive review. It means a lot to us.
Best wishes,
Internet Specs
Great value designer glassws
Good communication throughout the purchasing process and good value product.
30 de outubro de 2025
Resposta da internetspecs.co.uk
Hi Graham,
Thank you very much for your review. We're glad that you found the glasses to be good value.
Warm regards,
Internet Specs
5 star service
5 star service, have been using for a few years due to this. Thank you Internet Specs
17 de outubro de 2025
Resposta da internetspecs.co.uk
Hi Louisa,
Thank you so much for your support. We really appreciate both your custom and your kind review of us.
Warm regards,
Internet Specs
Very pleased with my new lenses
Very pleased with my new lenses in the glasses I sent in. The return was quiet. Very happy will be definitely using internet specs again.
17 de outubro de 2025
Resposta da internetspecs.co.uk
Hi Christine,
Thank you immensely for your review. We're glad that you're happy with the lenses and we look forward to hopefully helping you with your lenses and/or glasses in the future.
All the best,
Internet Specs
Glasses arrived as advertised
Glasses arrived as advertised. Fantastic communication from team. Exceptional service provided.
17 de outubro de 2025
Resposta da internetspecs.co.uk
Hi,
Many thanks for your kind review. We're really glad that you were happy with our communication and our service.
Warm regards,
Internet Specs
Great company providing great service!
10 de outubro de 2025
Resposta da internetspecs.co.uk
Hi Joanna,
Thank you so much for your supportive review. It means a lot to us.
Best wishes,
Internet Specs
Everything went as described on the…
Everything went as described on the website.
27 de setembro de 2025
Resposta da internetspecs.co.uk
Hi,
Thank you for your supportive review - we greatly appreciate it.
Best regards,
Internet Specs
Great online company to deal with
Great customer service and nothing was too much trouble.
Highly recommended.
30 de setembro de 2025
Resposta da internetspecs.co.uk
Hi Maria,
Thank you for your kind review. We're pleased that you were happy with our customer service.
All the best,
Internet Specs
Excellent as always
This is the 3rd or 4th time I have used Internetspecs and each time I have had a good experience. The whole process takes about 2 weeks from sending my frames for reglaze until receiving them back again.
23 de setembro de 2025
Resposta da internetspecs.co.uk
Hi Rob,
Thank you very much for your support. We're glad to have you as a customer.
Best wishes,
Internet Specs
Ordered a pair of Reykjavik Eyes…
Ordered a pair of Reykjavik Eyes titanium glasses with prescription lenses for my wife. Everything went great.
Great price and value.
2 de setembro de 2025
Resposta da internetspecs.co.uk
Hi Aleksandr,
Thank you very much for your review. We're glad that you're happy with the price you paid.
Warm regards,
Internet Specs
Very helpful
Very quick service. Spoke to a lovely gentleman on the phone who was very friendly and helpful. Really helped me out when I needed it, thank you.
6 de setembro de 2025
Resposta da internetspecs.co.uk
Hi Natalie,
Many thanks for your supportive review. We're really glad that you found our service to be helpful.
Best regards,
Internet Specs
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