Fast delivery and item as shown. Simple but nice. Excellent and fast reply to customer service for delivery enquiry.
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Veja o que dizem as avaliações
There was a slight delay in delivery as item wasn't in stock, but came quicker than the 10 days and when i opened the box, i was blown away. The pearls are absolutely stunning making the earrings look... Ver mais
I came across Isabella Zhang’s creations on a Sunday afternoon in Spitalfields when I bought a bracelet & ring from her. I admired how pretty they are & wanted a necklace from her to complete the set.... Ver mais
One of the best online shopping experiences I’ve had in a while. Super fast delivery despite all of the Christmas madness around. Placed an order on Saturday 18th of Dec, received it first thing in t... Ver mais
Detalhes da empresa
Escrito pela empresa
Handmade pearls jewellery
Informações de contato
3 Floyer Grove, RG2 9UZ, Reading, Reino Unido
- sales@fantasticpearls.com
- isabellazhang.co.uk
4,6
Excelente
50 avaliações
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Very easy online transaction and very…
Very easy online transaction and very helpful and can customise to your need.
13 de abril de 2023
The jewelry is absolutely gorgeous and…
The jewelry is absolutely gorgeous and both the pearl and metal look very high quality... hopefully It lasts🤞
21 de março de 2023
My order never arrived.
8 de fevereiro de 2023
Resposta da FantasticPearls Ltd
Thank you for taking the time to share your feedback with us. I am deeply sorry that you have not received the parcel that we sent to you.
As you are aware, the recent cyber attack on Royal Mail has affected many deliveries and caused significant disruptions. Despite these challenges, it is unacceptable that your parcel was not delivered to you, and I would like to offer my sincerest apologies for the inconvenience this has caused.
I would like to assure you that we take this matter very seriously and we will do everything in our power to rectify the situation. We will be issuing a full refund for your purchase as a gesture of good faith and to show our commitment to providing the best possible customer service.
Please let us know if there is anything else we can do to assist you. Our customer satisfaction is of the utmost importance to us, and I hope that this refund will go some way towards restoring your faith in our company.
Isabella is incredible
Isabella is incredible. She was helping me as advising me through the search of the perfect present!
All stuff are hand made and absolutely beautiful! 110% recommended
23 de dezembro de 2022
Avaliação não solicitada
slight delay in delivery but worth the wait
There was a slight delay in delivery as item wasn't in stock, but came quicker than the 10 days and when i opened the box, i was blown away. The pearls are absolutely stunning making the earrings look and feel such beautiful quality. Extremely impressed and worth the wait. Price is incredible value. Would definitely order from seller again.
11 de novembro de 2022
Beautiful jewellery and excellent…
Beautiful jewellery and excellent service. Thank you - we will return!
19 de agosto de 2022
I came across Isabella Zhang’s…
I came across Isabella Zhang’s creations on a Sunday afternoon in Spitalfields when I bought a bracelet & ring from her. I admired how pretty they are & wanted a necklace from her to complete the set. The necklace is very pretty, beautiful pearl & quick delivery
29 de agosto de 2022
Very happy with my jewellery and the…
Very happy with my jewellery and the customer service has been exceptional.
Thank you/1
11 de junho de 2022
I think a little more internal…
I think a little more internal packaging would have made the jewelery more presentable. although i do not like too much
4 de maio de 2022
Resposta da FantasticPearls Ltd
Thank you for sharing your experience, we will continue to improve our customer experience.
The mail service is really awesome
The mail service is really awesome. And my friend loves the design of the jewelry.
23 de abril de 2022
Very nicely crafted necklace
Very nicely crafted necklace. Strongly recommend.
13 de fevereiro de 2022
Good buy
The earrings I bought were beautiful and pearls were lovely and shiny. A little bit downside is one of the pearl got a little scratch I assume it’s caused by delivery.
3 de fevereiro de 2022
Amazing Pearls
Amazing Pearls. Purchased a pair of earrings a few years ago from a stall at Brick Lane market, which I love so much I decided to purchase some other pieces from online.
30 de janeiro de 2022
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