iSleep, LLC Avaliações 

359
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

What a JOKE!! And a lawsuit soon to follow! I ordered a sleep study watch kit from this company and sent it back unopened/unused due to the fact my company paid for my test. The iSleep company said t... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... Ver mais

Avaliado com 5 de um total de 5 estrelas

iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... Ver mais

Avaliado com 5 de um total de 5 estrelas

My issue with iSLEEP has been resolved. After my first review, I spoke with Mike H, the owner and he made everything right. Refund, replaced the missing medical supply apologized and listened to my co... Ver mais

Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

359 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(359)

11 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

The staff was very helpful, unfortunately the equipment malfunctioned

My personal interactions with the staff were great. She walked me through the installation of the the equipment, but when I attempted to start the study the equipment malfunctioned.

5 de janeiro de 2023
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Hi there! We're sorry to hear about your experience. Please call us at 833-475-3372. We will provide a retest free of charge if the equipment malfunctioned!

Avaliado com 1 de um total de 5 estrelas

overnight shipping

I paid $65.00 for overnight shipping on 12/30/22. I received my item on 1/3/23. I asked for a refund for the overnight shipping and was told that weather conditions made it impossible for the overnight shipping to happen and that these circumstances are out of their control. That is OUTRAGEOUS! I paid for overnight shipping and DID NOT get it. I don’t care WHOSE control it’s in. I am the customer and was required to pay for something that I DID NOT get. Either way I returned the item and will never deal with this company again.

3 de janeiro de 2023
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Hello!

We’re very sorry to hear that you were less than satisfied with your purchase. Unfortunately, weather delays are completely out of our control. If you never received your purchase please contact us at 1-833-475-3372 and we will gladly refund the entire amount.

Avaliado com 5 de um total de 5 estrelas

Would Use Again

I was a bit confused which test I needed, but I think that was more what my doctor needed to tell me and not ISleep. Once I got that information. Ordering was easy and delivery was quick. The instructions were easy to follow. The finger probe is a bit uncomfortable at first, but you get use to the feel. I sleep in my watch, so did not notice any distractions in my sleep from the device. Once I woke up, grabbed my phone with the App I’d previously downloaded on my phone. The program finished uploading in less than a minute. I was good to go for the day. Results took…maybe 5 days. I was surprised…….I showed no sleep apnea and no recommendations for any products was noted. I did think that a company that does testing would tell you, you needed their equipment. Nope! I feel comfortable recommending this product.

13 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

No pin number issued

No pin number issued. Lost 200$.

11 de dezembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Hello Dylan,

Thank you for taking the time to review us! Every test comes with a PIN number. If you are unable to locate yours, all you have to do is contact our customer service team at 833:475:3372 and they will provide it for you.

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, a lovely alternative to traditional in-facility sleep monitoring

7 de dezembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thanks so much for the review, Lisa! Please let us know if there is anything else you need.

Avaliado com 5 de um total de 5 estrelas

Very easy process!

Kaitlyn was amazing in describing the entire process to me. The directions on the app and in the box were a bit confusing, but I managed to get it right. The results were sent back super quick, which allowed me to get back to work quickly. Thank you all very much for you hard work and support!!!

3 de novembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Hi there! Thank you so much for the review and feedback! If there is anything else you need please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

At First I was having a hard time…

At First I was having a hard time adjusting to this new way of sleeping, I was ready to give up ! The coaches called me daily and advised and walked me thru this challenge ! I took the advice gave it a chance and YES I’m comfortable and enjoying a full nights sleep and rested up for the day !

7 de novembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Great to order from

Had issues in the beginning but since my insurance has change I love ordering from here. No complaints. Definitely get 5 starts. I'm a truck driver

7 de novembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Great

Courtesy and helpful concerned and consistent when checking in with me to see how it was going

1 de novembro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Good response and fast service

Good response and fast service and kind people response a little bit of wait on the calls but good service

20 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 4 de um total de 5 estrelas

Nnnnnn

Good things friendky

4 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Updates on DOT conference

Reaction time on issues.

7 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 1 de um total de 5 estrelas

It’s takes more time to tell me my…

It’s takes more time to tell me my results

12 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Hi there! We are so sorry to hear that you had a less than excellent experience! Please give us a call and ask to speak to Charles so we can make sure that this is resolved!

Avaliado com 5 de um total de 5 estrelas

Thank you for the prompt delivery

Thank you for the prompt delivery! I had torn a hole in my hose while cleaning it and had duct taped it (it really does work in a pinch), and in just a couple it was on my doorstep!

6 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Precious is very helpful and explains…

Precious is very helpful and explains how the process works step by step and she makes sure that you have complete understanding of the products and services and she also checks on you weekly to touch bases on your progress

4 de outubro de 2022
logotipo da iSleep, LLC

Resposta da iSleep, LLC

Thank you for your review! If there is anything else you need, please do not hesitate to reach out!

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