Toen ik thuis kwam werkte de ismartgate niet meer. Geen lichtjes, niets. Na contact op te nemen via e-mail, was de fout rap gevonden namelijk de adapter en binnen een paar uur was er een nieuwe adapte... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Hallo, Ich bin mit der Funktion des ismartGates sehr zufrieden,tolles Produkt. Guter Support bzgl. Funktion und Zusammenspiel zum Torantrieb. Leider hat mich das Netzteil frühzeitig verlassen, wel... Ver mais
A empresa respondeu
Awesome support - over and above Goes without saying your support team is nothing short of amazing. I tried to fix an issue not knowing support had already reached out to me on email. When I r... Ver mais
A empresa respondeu
Ich hatte per Mail Kontakt mit dem Support Herrn Sam Copsey, einen sehr netten und Kompetenten Mann. Er hat mir immer sofort weitergeholfen!! Da ich schon ein Tor per Ismartegate pro nutze und sehr zu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The most advanced smart garage door opener that allows you to control and monitor your garage door or gate from your smartphone, or with voice assistants like Amazon Alexa or Google Assistant. It offers features like remote access, real-time notifications and user management, enhancing convenience and security for your garage. Includes full compatibility with Smart Home platforms like Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, CarPlay and Android Auto.
Informações de contato
Espanha
- ismartgate.com
4,8
Excelente
82 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great support
Great support
My power suply broken
Ismartgate send me new one free
Now everything is ok
Thanks
10 de junho de 2026
Resposta da iSmartGate
Hi Ivica, thank you for your 5-star review! We're glad to hear everything is working properly again and that we could help. If you ever need anything in the future, we're always happy to assist.
Snelle correcte behandeling
Snelle correcte behandeling, na een storing.
Netjes opgelost.
8 de junho de 2026
Resposta da iSmartGate
Hi Ludwig, bedankt voor je vriendelijke review, we zijn erg blij om te horen dat het probleem snel en netjes is opgelost en als je in de toekomst nog hulp nodig hebt, staan we altijd voor je klaar.
Snelle en goede klantenservice
Toen ik thuis kwam werkte de ismartgate niet meer. Geen lichtjes, niets. Na contact op te nemen via e-mail, was de fout rap gevonden namelijk de adapter en binnen een paar uur was er een nieuwe adapter verstuurd. Na deze te hebben ontvangen werkte alles terug perfect. Heel goede klanten service.
27 de maio de 2026
Resposta da iSmartGate
Bedankt voor je review, Gilles. Fijn om te horen dat het probleem snel gevonden en opgelost is en dat alles nu weer perfect werkt met de nieuwe adapter. Mocht je in de toekomst nog hulp nodig hebben, dan helpen we je graag verder.
Small problem with electric plug solved…
Small problem with electric plug solved immediately by customer care.
Great service. Thanks.
22 de maio de 2026
Resposta da iSmartGate
Thank you for your 5-star review, Somville! We’re pleased to hear our support team was able to help quickly and efficiently. We really appreciate your kind words and your feedback.
I am very satisfied with the support…
I am very satisfied with the support and the clear, easy-to-follow instructions and troubleshooting assistance provided.
15 de maio de 2026
Avaliação não solicitada
Resposta da iSmartGate
Hi Bardia. Thank you very much for your kind 5-star review. We’re delighted to hear that you were satisfied with the support and found the troubleshooting instructions clear and easy to follow. Your feedback means a lot to us and motivates us to continue providing the best possible service. Have a great day!
Great product and support
Great product with prompt, knowledgeable and friendly service and support
30 de abril de 2026
Avaliação não solicitada
Resposta da iSmartGate
Thank you for your 5-star review! We really appreciate your kind words and are glad to hear you’re happy with both the product and our support. If you ever need anything, we’re always here to help. Thanks again for choosing iSmartgate!
Awesome support
Awesome support - over and above
Goes without saying your support team is nothing short of amazing. I tried to fix an issue not knowing support had already reached out to me on email.
When I responded, support (Sam) was incredibly quick, helpful each step of the way in troubleshooting the issue. Upon being provided a replacement they also made sure I was ok each step of the way. Thanks mate :)
29 de abril de 2026
Resposta da iSmartGate
Hi Patrick, thank you very much for taking the time to leave such a kind review, it truly means a lot to us. We’re delighted to hear that your issue was resolved smoothly and that you had a positive experience with our support team throughout the process. Providing prompt and helpful assistance is something we always strive for, so your feedback is greatly appreciated.
Tolles Produkt
Hallo,
Ich bin mit der Funktion des ismartGates sehr zufrieden,tolles Produkt. Guter Support bzgl. Funktion und Zusammenspiel zum Torantrieb.
Leider hat mich das Netzteil frühzeitig verlassen, welches nach kurzem hin und her gewechselt wurde.
27 de abril de 2026
Resposta da iSmartGate
Vielen Dank für Ihre freundliche Bewertung und Ihr positives Feedback. Wir freuen uns sehr zu hören, dass Sie mit der Funktion des iSmartGate und unserem Support zufrieden sind. Gleichzeitig tut es uns leid, dass das Netzteil frühzeitig ausgefallen ist, aber wir freuen uns, dass wir das Problem schnell für Sie lösen konnten. Wenn Sie in Zukunft noch Fragen haben oder Unterstützung benötigen, sind wir jederzeit gerne für Sie da.
Werkt perfect met mijn Chamberlain…
Werkt perfect met mijn Chamberlain ML1000EV garagepoort motor.
24 de abril de 2026
Resposta da iSmartGate
Hartelijk dank voor je 5-sterren beoordeling, Erik! We zijn blij te horen dat je iSmartGate perfect werkt met je Chamberlain ML1000EV garagedeurmotor.
Ottima assistenza
Rapidi, disponibili e precisi nel rispondere a una richiesta di aiuto per un sensore difettoso.
Ottima assistenza!
20 de abril de 2026
Resposta da iSmartGate
Grazie mille per le tue gentili parole, Simo! Siamo felici di sapere che hai trovato il nostro supporto rapido, disponibile e preciso, e che siamo riusciti ad aiutarti con il problema del sensore. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti.
Resposta da iSmartGate
Thank you for your 5-star review, Didier. We really appreciate your support and are glad you’re happy with iSmartgate!
Rask respons på kundeservice
Enkel og oversiktlig løsning, lett å gjennomføre kjøp av video plugin. Rask og god kundeservice ved forespørsel om det gjennomførte kjøpet👍😊
9 de abril de 2026
Resposta da iSmartGate
Tusen takk for den hyggelige tilbakemeldingen, Ola! Vi er veldig glade for at alt gikk knirkefritt og setter stor pris på at du tok deg tid til å dele dine erfaringer.
La experiencia con Q2BSTUDIO ha sido…
La experiencia con Q2BSTUDIO ha sido increíble. Son muy proactivos y siempre están dispuestos a escuchar mis necesidades. La calidad de su trabajo habla por sí misma, y ya estoy ansioso por colaborar en futuros proyectos.
1 de abril de 2026
Avaliação não solicitada
Sehr guter Kundenservice
Sehr guter Kundenservice. Schnelle und präzise Problemlösung.
30 de março de 2026
Resposta da iSmartGate
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserem Service und der Unterstützung für Ihr iSmartgate zufrieden sind.
Loss of push notifications.
I had a loss of push notifications on my iPhone, the ismartgate team responded quickly and a fix was implemented and resolved the issue.
26 de março de 2026
Resposta da iSmartGate
Thank you for your 5-star review, Jim! We’re pleased our team could quickly resolve your push notification issue. Please feel free to reach out if you need any further assistance.
A fabulous product with awesome customer support
I’ve been an ismartgate customer for a few years now and I couldn’t be happier.
I’m no tech genius and when I’ve struggled to understand where I’m going wrong Sam has always been there with easy to understand instructions to get me up and running.
The convenience of using this product on our sliding gate has been life changing. I have been able to share the gate with my family and it works on CarPlay too!
If you’re thinking about getting one, do it, you won't be sorry.
12 de março de 2026
Resposta da iSmartGate
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that iSmartgate has made life easier for you and your family, and that you’re enjoying the convenience on your sliding gate and with CarPlay. Your kind words and recommendation mean a lot to us. We really appreciate your continued support!
Ismartgate Lite
Really satisfied. It works as it should. Could have given the full pot with 5 stars, but pulls a bit because I'm struggling with the sensor. It always shows that the garage door is down regardless of whose position it is in. Was in contact with support, they responded quickly and gave tips. It worked for 1 day, then I had the same problem again. :)
6 de março de 2026
Resposta da iSmartGate
Hello Jan, Thank you for your feedback! We’re glad the system is working well overall. We’ve reached out directly to help resolve the sensor issue and ensure everything works perfectly, as we always want our customers to get the full iSmartGate experience.
First-class
First-class product, that does exactly what it says it will do. And the client support when there are issues or queries is fast, helpful and efficient.
4 de março de 2026
Resposta da iSmartGate
Hi Mark. Thank you very much for your fantastic 5-star review! We’re delighted to hear that the iSmartGate is doing exactly what you expected and that you found our support fast and helpful. That’s exactly the experience we aim to provide. If you ever need anything in the future, we’re always here to help!
Resposta da iSmartGate
Thank you very much for your 5-star review, Raj! We’re really pleased to hear you’re happy with the product and our support.
I had a small issue with a sensor and…
I had a small issue with a sensor and it was sorted out very quickly. Great service and once installed the system works perfectly.
13 de fevereiro de 2026
Resposta da iSmartGate
Thank you for your feedback, John! We’re glad to hear that your sensor issue was resolved quickly and that your system is now working perfectly. We really appreciate your kind words and are always here to help whenever you need us.
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