Toen ik thuis kwam werkte de ismartgate niet meer. Geen lichtjes, niets. Na contact op te nemen via e-mail, was de fout rap gevonden namelijk de adapter en binnen een paar uur was er een nieuwe adapte... Ver mais
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Veja o que dizem as avaliações
Hallo, Ich bin mit der Funktion des ismartGates sehr zufrieden,tolles Produkt. Guter Support bzgl. Funktion und Zusammenspiel zum Torantrieb. Leider hat mich das Netzteil frühzeitig verlassen, wel... Ver mais
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Awesome support - over and above Goes without saying your support team is nothing short of amazing. I tried to fix an issue not knowing support had already reached out to me on email. When I r... Ver mais
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Ich hatte per Mail Kontakt mit dem Support Herrn Sam Copsey, einen sehr netten und Kompetenten Mann. Er hat mir immer sofort weitergeholfen!! Da ich schon ein Tor per Ismartegate pro nutze und sehr zu... Ver mais
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Detalhes da empresa
Escrito pela empresa
The most advanced smart garage door opener that allows you to control and monitor your garage door or gate from your smartphone, or with voice assistants like Amazon Alexa or Google Assistant. It offers features like remote access, real-time notifications and user management, enhancing convenience and security for your garage. Includes full compatibility with Smart Home platforms like Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, CarPlay and Android Auto.
Informações de contato
Espanha
- ismartgate.com
4,8
Excelente
82 avaliações
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Ich hatte per Mail Kontakt mit dem Support Herrn Sam Copsey, einen sehr netten und Kompetenten Mann. Er hat mir immer sofort weitergeholfen!! Da ich schon ein Tor per Ismartegate pro nutze und sehr zufrieden bin, weil es einfach perfekt funktioniert, wollte ich wissen wie ich noch zwei weitere Tore einbinden kann. Mir wurde umgehend geantwortet und eine für mich passende Lösung empfohlen. Ich bin total begeistert über so viel Hilfsbereitschaft und möchte mich noch einmal herzlich bedanken! Ich kann das Ismartgate zu 100 % weiter empfehlen!
13 de fevereiro de 2026
Resposta da iSmartGate
Vielen Dank für Ihre großartige Rückmeldung! Es freut uns sehr zu hören, dass wir Ihnen schnell weiterhelfen konnten und eine passende Lösung für Ihre zusätzlichen Tore gefunden haben.
Es ist toll zu wissen, dass Sie schon ein iSmartgate PRO nutzen und dass Sie mit der Funktionsweise so zufrieden sind. Ihr Feedback motiviert uns, unseren Kunden weiterhin den bestmöglichen Service zu bieten.
Great Product, great customer service!
iSmartgate is a really great product. It works on your iphone, with Homekit, with remote access, with LAN access and integrates to home assistant easily.
The open/close sensor contains a very accurate temperature sensor which works in extreme cold and hot as well (tested both). Best of all the current battery charge is 80% after 3.5 years. The company didn't skimp on quality batteries, it has 2 x LR1 batteries which is a nice overkill.
Yesterday I had some technical difficulties with the HomeKit integration. I sent an email and got an exhaustive response within 12 hours. All problems are solved.
Highly recommended!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da iSmartGate
Hi Zoltan,
Thank you so much for taking the time to write such a detailed and thoughtful review, we really appreciate it!
It’s great to hear that you’re happy with the reliability of the system, the HomeKit and Home Assistant integration, and especially the long-term performance of the sensor and its batteries. Feedback like this genuinely means a lot to us, as quality and long-term reliability are exactly what we aim for. Thanks again for your kind words and recommendation!
Das Problem wurde sofort erkannt und…
Das Problem wurde sofort erkannt und die richtige Anweisung gegeben
3 de fevereiro de 2026
Resposta da iSmartGate
Vielen Dank für Ihr positives Feedback, Thomas! Es freut uns sehr zu hören, dass das Problem schnell erkannt und die passende Lösung bereitgestellt wurde. Vielen Dank für Ihr Vertrauen.
Great product and great service
Delivery on time, iSmarteGate integrates flawlessly with HomeKit and great service support.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da iSmartGate
Thank you for your great review! We’re really pleased to hear everything arrived on time, works perfectly with HomeKit, and that you’re happy with our support. It is much appreciated!
Great aftermarket support
Actual iIsmartgate gate unit has been working seamlessly for close to two years. An issue with the power unit was determined. Response was immediate and replacement was swiftly organised.
2 de fevereiro de 2026
Resposta da iSmartGate
Thank you very much for your 5-star review, Chau. We’re glad to hear your iSmartGate worked seamlessly for so long and that we were able to quickly identify the power unit issue and arrange a replacement. Your feedback is greatly appreciated!
Fast response time and excellent…
Fast response time and excellent service and guidance
28 de janeiro de 2026
Resposta da iSmartGate
Thanks so much for the great feedback, Tómas! We’re really pleased to hear you found our response quick and helpful.
Very good customer service regarding…
Very good customer service regarding some difficulties with ismartegate, resolved quick
26 de janeiro de 2026
Resposta da iSmartGate
Thanks for the great feedback, Kjetil! We’re pleased to hear our team resolved the iSmartGate issue quickly. We appreciate your support.
Resposta da iSmartGate
Hi James. Thank you for the 5-star review! We’re glad to hear you’re happy with both the quick support and the reliability of the device. We really appreciate your feedback and your trust in iSmartGate!
great product and wonderful customer service
I've used the iSmartGate product to enable my garage door for Apple Homekit and this has worked fine for the last 5 years. Today I had an issue with the sensor (detecting door to be open or closed) and contacted the iSmartGate team, who provided me quickly with accurate instructions to resolve the issue. All is working fine again now!
23 de janeiro de 2026
Resposta da iSmartGate
Thanks so much for the kind review, Diaz! We’re glad the iSmartGate has been working well for you over the years and that our support team could quickly help resolve the sensor issue. Happy to hear everything is running smoothly again!
Resposta da iSmartGate
Thank you for the 5-star review! We’re glad to hear you had a positive experience and appreciate your feedback.
Satisfied
Satisfied. Has some small issues during installation, but support helped me solving it. So far, happy with the product.
19 de janeiro de 2026
Resposta da iSmartGate
Hi Arne. Thank you for sharing your experience! We’re glad our support team could help with the installation, and we’re delighted to hear that you’re enjoying the product. Your satisfaction is very important to us!
Amazing produce
Amazing produce
Fantastic customer service
Had some issues with my module after 3 years of seamless working.
Contacted iSmartgate support told them I had recently changed the battery
They responded immediately and knew what I had done wrong and showed me how to fix it.
8 de janeiro de 2026
Resposta da iSmartGate
Thank you so much for the 5-star review, Krishen! We’re delighted to hear that your iSmartGate has worked seamlessly for so long, and that our support team were able to quickly identify the issue and help you get everything back up and running.
Smart og enkel portåbner og super kundeservice!
Først og fremmest er ismartgate en super smart og enkel portåbner til en fair pris. Jeg har haft min i 4-5 år og den fungerer stadig upåklageligt.
For nylig var jeg nød til at re-sette den, men havde ikke længere QR koden, så skrev til kundeservice efter jeg ikke kunne komme længere i processen ved hjælp af tutorials. Skrev til kundeservice og Sam fandt hurtigt ud af hvordan jeg kunne vinkle den og nu kører alt upåklageligt igen :-)
8 de janeiro de 2026
Resposta da iSmartGate
Hej Henriette. Mange tak for din gode anmeldelse og for at du delte din oplevelse med os. Vi er meget glade for at høre, at din iSmartgate har fungeret fejlfrit i så mange år, og at vores supportteam kunne hjælpe dig hurtigt. Tak fordi du valgte iSmartgate, vi er altid klar til at hjælpe igen!
Great product
Great product and very responsive customer service.Had some trouble with the gate sensor but support helped resolve quickly.
29 de dezembro de 2025
Resposta da iSmartGate
Thank you so much for your kind words, Bjoern! We’re thrilled to hear that you’re happy with the product and that our support team were able to quickly help resolve the issue with your gate sensor. Your feedback means a lot to us!
atención al cliente muy rapida y…
atención al cliente muy rapida y eficiente de parte de Sam , nos solucionó el problema con rapidez y eficiencia. gracias
2 de janeiro de 2026
Resposta da iSmartGate
Muchas gracias por tu reseña! Nos alegra saber que nuestro equipo de atención al cliente pudo ayudarte de forma rápida y eficiente. Gracias por confiar en iSmartGate.
Excellent support
29 de dezembro de 2025
Resposta da iSmartGate
Thank you for the positive review! We truly appreciate your feedback and are glad to hear you had a positive experience.
Needed support when I changed wifi…
Needed support when I changed wifi network. Fantastic email response. Quick and v clear advice.
24 de dezembro de 2025
Resposta da iSmartGate
Hi John. Thank you for taking the time to leave a 5-star review! We’re glad our team could provide quick and clear support. Your feedback means a lot to us!
Fantastic and responsive support!
Had a problem with the open/close magnetic gate sensor. Wrote to support, had a back and forth and a new sensor was on its way. No issues.
22 de dezembro de 2025
Resposta da iSmartGate
Thank you for sharing your experience! We’re glad we could get a replacement sensor to you quickly and resolve the issue. Your feedback means a lot and helps us continue improving our service. We’re really grateful for your trust in us!
Produit conforme
Produit conforme, SAV très réactif.
iSmartGate Pro acheté sur ManoMano. J’ai rencontré un problème de pile avec le capteur. Après contact avec le SAV du fabricant et quelques tests demandés, le capteur a été identifié comme défectueux et échangé rapidement, sans complication et sans passer par ManoMano. Très bonne prise en charge et service efficace.
9 de dezembro de 2025
Resposta da iSmartGate
Merci pour votre retour, Stéphane! Nous sommes ravis que notre équipe d’assistance ait pu résoudre le problème rapidement. Nous espérons que vous profiterez pleinement de votre iSmartGate Pro!
A great product and excellent technical support.
I bought the iSmartGate for my garage door and didn't know how to install it. I sent photos of the garage door motor and they quickly sent me the electronic configuration for installing it with my door. Thank you so much for your help. It's a fantastic product. It works wonderfully with the mobile app. Now I can open and close the garage door remotely from anywhere using my phone. It also shows me the door's status and sends a notification every time it opens or closes. It's perfect. Thank you.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da iSmartGate
Thank you for choosing iSmartGate and for your wonderful feedback, Roberto! We’re delighted that both the product and our support met your expectations. We’re always here if you need us!
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