Itcc Locksmiths Avaliações 

101
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honest Locksmiths. Managed to Get us back into our apartment without needing to break the banham lock. We’re told by another company they couldn’t do so without breaking and changing the lock. ITCC co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service, cannot be more thankful to them! I recently got locked out of my shop after a water leak from the flat upstairs cut all power to the shop! Which meant I couldn't open the shutters.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service. The technician, Meir, was here in less than an hour from the phone call. Diagnosed the problem with our uPVC door locking mechanism straightaway and fixed it there and then, with no... Ver mais

Avaliado com 5 de um total de 5 estrelas

My front door mechanism was stuck. I called and spoke to someone called Benny who said it could be a number of things why the door was getting stuck. Andrew arrived and took the inside of the door apa... Ver mais

Detalhes da empresa

  1. Serviços Residenciais

Informação fornecida por fontes externas variadas

We are a locksmith and security shop based in Sidcup, Kent. We provide emergency locksmith services to both residential and commercial properties. Our shop offers key cutting services and we stock a wide variety of excellent quality locks, padlocks, to...


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

101 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(101)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Got locked out with my mum this…

Got locked out with my mum this morning. God knows what happened to both of our keys. But needed to locks changed as well. I was quoted a price but managed to get the locksmith down as they could see we didn't have it, which we didn't. Anyway the locksmith was very helpful and I can't reccomend enough

21 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Footscray lockout

I used itcc last week but just wanted to leave a review and say thank you. My mother was locked out of her home in footscray. She called me so I went on google and found itcc. The locksmith turned up, I think he was called James. Nice little chap , opened the door without a problem and onlunxhagred the callout but then again he was only there for not even 5 minutes.

21 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Locked out of my house this morning…

Locked out of my house this morning after popping to the shops and leaving my keys inside for the second time in 2 weeks. However this time i could not wait for my brother to get back from work. So i called the locksmith. Around 45 minutes after the call the locksmith arrived, i cant remember his name now but was a nice chap. He unlocked my door with no trouble and only charged the initial labour fee. Could of been quicker but overall i was happy.

20 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tough job

I live in Barking and locked myself and my dog out on Tuesday. I would have called my local locksmiths but left my phone In the house too. Used a neighbors phone to find a locksmith and itcc came up. Called them up someone very polite pi ked up the phone. Told me a locksmith would be 20 minutes. The locksmith actually took 30 minutes but was very apologetic.
He tried to use some plastic thing to slide in the door and failed. So in the end decided to pick the lock. It did take awhile but I realised my lock was a very good lock and I understood why it took so long. Who h is why I am still giving 5 stars for the service.

19 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute crooks

Absolute crooks
I rang a company called “Lowcostings Locksmiths” and ended up getting an engineer from this place sent to me - this was not explained to me, and I suspect the “lowcostings” website is a front to stop people finding these reviews! The locksmith himself seemed nice enough and I suspect they are all caught up in this. Charged me 700 quid for changing one lock to a British Standard high security lock. The scam centres on them saying the lock is “guaranteed” which apparently means they can charge you 350 quid for a 30 quid lock.
They are out to make a quick buck from the vulnerable, desperate and stupid - sadly I ticked all of those boxes.

31 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking

Shocking. Charged a vulnerable elderly person nearly 400 pound to change a barrel. These are professional crooks. Have contacted trading standards and rogue traders
In answer to Benny. That's funny I spoke to your office yesterday and someone didnt want to talk. The guy on the phone tried to tell me a cylinder is a lock it's not. You can walk into any diy store and buy a cylinder for about 8 quid. . You are despicable crooks and have been reported to trading standards. Preying on the elderly and vulnerable. Hopefully lots of people will see this and think twice before calling you. What goes around come around
I sent Callum a copy of the invoice never heard from him
Still rogue traders are now looking into this mob. I'm not a fake review my profile has been on trust pilot for years

28 de janeiro de 2020
Avaliação não solicitada
logotipo da Itcc Locksmiths

Resposta da Itcc Locksmiths

Hello Karen
My name is Callan I am one of the managers at ITCC. Yet again I apologise for any anger this has caused. But please believe me when i say i want to resolve this issue with you, offer compensation and disiplin whoever is responsible.

I was not aware of the call and cannot find this job. In order to resolve this issue I will need your cooperation.

I need you to provide me with the following details

Date of the Job
Full address of where the job was conducted.
And if possible iInvoice number or picture of the invoice.
And also if possible the name of the locksmith who attended.

Once I have this information, we can conduct an investigation, relay this information back to yourself and come to an amicable arrangement.

Please send all details to callan@itcclocksmiths.co.uk or info@itcclocksmiths.co.uk

Thanks Karen
Best regards
Callan

-----------------------------------------------------------------------------------------------------------------------------

Hello Karen
We are very sorry to hear of this. We want to investigate and rectify the issue and discipline anyone who is reasonable. We conduct many jobs and some of these jobs are carried out on our behalf by subcontractors. We want to find the facts and discipline whoever is reasonable. However we are having trouble finding this job.

We will need some extra details from yourself in order to track down this job.

Could you please provide us with the following details

Date of job
Full address of where the job was carried out
Locksmith who attended
Invoice number

Once we have these details we will launch an investigation and will update you as soon as possible.

Please send all details to benny@itcclocksmiths.co.uk

Thanks
Best Regards
ITCC Locksmiths

Avaliado com 4 de um total de 5 estrelas

Called around 7am this morning

Called around 7am this morning. The person on the phone told me 20-30 minutes arrival it was infact 40 minutes. Apart from that everything else was good, locksmith was friendly and the service professional. It would have been 5 stars if it was not for the late arrival.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks

Thanks, you guy or my in last night around 11:30. Very quick arrival and price I thought was decent. I recommend, thanks again. :)

10 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PLEASE DO NOT USE

PLEASE DO NOT USE
Unprofessional and rude. Deceptive and dishonest pricing. Wish I’d read these reviews before using them

7 de janeiro de 2020
Avaliação não solicitada
logotipo da Itcc Locksmiths

Resposta da Itcc Locksmiths

Good Morning Erin, im sorry to hear about your experience we want to resolve this issue. Can you please provide us with more details in regards to the job. The following information would be very helpful.

Invoice Number
Name of Locksmith
Date / Time of Job
Address the job was conducted
Contact Number

Also if you would like to contact us please call 02083029005 and ask for Benny.

Thanks
Best Regards
ITCC Locksmiths


Avaliado com 5 de um total de 5 estrelas

Called itcc when to change a few locks…

Called itcc when to change a few locks in my house we no longer had keys for. Locksmith presented me with my options and prices and i chose . No hassle and the locksmith was friendly. Overall very good service.

7 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Me and the family was literally just…

Me and the family was literally just about to set off for a nice holiday to Turkey when all of the sudden our front door completely seized up and refused to lock. We called one locksmith who said they would take an hour which was too long so we then called ITCC who had a locksmith at me within 30 minutes. Sadly the job was not a quick one and new parts had to be ordered which of course was not convenient as he had to take the entire inside of the door out and fix it. After around 15 minutes the locksmith made a temporary fix allowing us to shut the door and make ourway to the airport. After we come back we made another appointment with james who came with the part and fixed the door then and there. Great Job.

6 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting behaviour by a rogue…

Disgusting behaviour by a rogue locksmith taking advantage of someone that is vulnerable! Locked out, & charged £800 to get back in!

NEVER Google “locksmith”. Instead Google “locksmith associations” and THEN find bona fide locksmith associations to search for a local locksmith in your area. All are accredited, trained and vetted (criminal records checked).

23 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Other day I was rushing to catch my…

Other day I was rushing to catch my class, right after I closed the door I realised that I left my key on the table. I called itcc who were showed up very quickly, locksmith was very helpful and gave fast service and they didn’t charge me as much as I expected ;) I’m pleased with itcc service..

19 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM ARTISTS!!!!

Doesn’t even deserve 1 star!! Absolute SCAM ARTISTS, DO NOT HIRE!!

Charged £960 to get into our house which we were locked out of and to then change the locks!!!

The company are so awful, dodging all of my calls and promising to put me into a manager which they never do.

16 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid

Got a quote over the phone- £49. The guy that arrived 1h later than promised asked £150!
Bunch of liars. Still waiting for the receipt one month later

30 de novembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I should have read the reviews before I…

I should have read the reviews before I instructed them! I made an appointment to meet them at the property in Catshill, took me 2.5 hours to drive from london for this appointment to change the locks in a house we put up for sale. 20 min before the appointment they called and I confirmed the appointment just to find out from the locksmith manager that apparently I cancelled it! Very unprofessional and unacceptable.

27 de novembro de 2019
Avaliação não solicitada

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