I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais
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Veja o que dizem as avaliações
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais
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I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais
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Detalhes da empresa
Escrito pela empresa
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Informações de contato
111 NE 1st Street 8th Floor #8564, 33132, Miami, Estados Unidos
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Excelente
5 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
ROSETTE is amazing
ROSETTE is amazing! She was able to solve my problem quickly and effectively! She was so kind and attentive too!
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that Rosette was able to resolve your concern quickly and effectively while providing such kind and attentive support. Delivering that level of care through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your feedback with Rosette and the team. We’re always here if you need anything.
Great Experience
Customer service made my experience pleasant, so great! Thanks to Bill for responding to my questions and getting back to me in a timely manner with solutions. Thanks to Bill professionalism and customer service I would recommend this company!
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Bill made your experience so pleasant and was able to respond quickly with helpful solutions. Providing that level of Responsiveness, Understanding, and Trustworthiness is something we truly strive for, and it means a lot to know it made a difference. We’ll be sure to share your kind words with Bill and the team. We truly appreciate your recommendation and are always here if you need anything.
Lei was kind and assured me she watch…
Lei was kind and assured me she would watch my order since it never arrived and the website kept saying it was sent to the pharmacy and I didn’t get any notifications at all. My first order was an excellent experience but this time, not so much😔
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for sharing your experience with us. We’re really glad to hear that Lei was kind and took the time to personally watch over your order, especially given the confusion with the updates. That level of care reflects the Understanding and Trustworthiness we strive to provide.
At the same time, we’re truly sorry for the lack of notifications and the frustration this caused during your recent order. We understand how important clear communication and smooth delivery are, and your feedback highlights where we need to do better in terms of Transparency and Responsiveness.
We appreciate you giving us another chance after your great first experience, and we’re committed to making sure your future orders are just as seamless. We’re always here if you need anything.
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear the team has been attentive and supportive throughout your experience. Providing that level of care through Understanding and Trustworthiness is very important to us. We truly appreciate your support and are always here if you need anything.
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear you found the support fast and reliable. Delivering Responsiveness and Trustworthiness in every interaction is very important to us, and we truly appreciate you taking the time to share your experience. We’re always here if you need anything.
They're very consistent with checking…
They're very consistent with checking up on you making sure everything's okay you can ask any question fast service
14 de abril de 2026
Resposta da Ivy Rx
Thank you so much for sharing your experience! We’re really glad to hear that the team has been consistent in checking in and making sure everything is going smoothly for you. Providing ongoing support with Responsiveness, Understanding, and Trustworthiness is something we truly prioritize, and it’s great to know you feel comfortable asking questions and receiving quick help. We’re always here if you need anything.
Alvin was very helpful and quick to…
Alvin was very helpful and quick to assist with my request
21 de abril de 2026
Resposta da Ivy Rx
Thank you for your kind feedback! We’re so glad to hear that Alvin was able to assist you quickly and effectively. Providing responsive and trustworthy support is something the team truly values, and it means a lot to know that reflected in your experience. We’re always here if you need anything.
Really loving my results
I have been using ivyrx for about a month. My medication came quick and I have had great results already. I had a few questions and did the chat on the website. Ara was extremely helpful answered all my questions. I am excited to continue my journey with them.
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear you’re already seeing great results and that your medication arrived quickly. It’s also wonderful to know that Ara was able to support you and answer all your questions so thoroughly. Providing responsive, understanding, and trustworthy care every step of the way is incredibly important to us, and we’re excited to continue being part of your journey. We’re always here if you need anything.
Was I've had a great experience with…Alvin
Was I've had a great experience with this company. Alvin was very helpful with assisting me. And his communication was very quick. I will definitely recommend this company and product
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re so glad to hear you’ve had a great experience with Ivy Rx and that Alvin was able to assist you so effectively. It’s wonderful to know the team provided quick communication and helpful support with responsiveness and understanding throughout your experience. We truly appreciate your recommendation and your trust in us. We’re always here if you need anything.
Immediate response …
I have had the pleasure of ordering weight loss medication from IVYRX for a year now. Whenever I have had any questions about my order, I have had excellent customer service experiences. My last order was about a month ago and somehow my order got inadvertently cancelled. As soon as I reached out to the company I was immediately helped. My order was recovered and overnighted so I reviewed it immediately. Thank you!
26 de março de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for sharing your experience and for your continued trust over the past year! We’re so glad to hear that you’ve consistently had excellent customer service and that the team was able to step in right away when your order was unexpectedly canceled. Ensuring a quick resolution with responsiveness and clear transparency is so important to us, and we’re happy everything was recovered and delivered promptly. Your confidence in Ivy Rx truly means a lot, and we’re always here if you need anything.
Rhinard helped me today by answering…
Rhinard helped me today by answering all my questions in a quick and friendly manner. Thank you so much!!
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re so glad to hear that Rhinard was able to assist you quickly and in such a friendly manner. Providing responsive and approachable support while making sure your questions are fully answered with understanding is exactly what we strive for. We truly appreciate your feedback and your trust in Ivy Rx. We’re always here if you need anything.
Lea was very helpful
Lea was very helpful. She clearly answered all my questions and concerns. Ivyrx has been very easy to navigate. I’ve never had any issues getting questions answered or issues resolved.
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Lea was able to clearly address all your questions and concerns. It’s great to know that you’ve found the platform easy to navigate and that the team has been consistently responsive and supportive whenever you’ve needed assistance. Providing a smooth, reliable experience built on understanding and trustworthiness is always our goal. We truly appreciate your continued trust in Ivy Rx, and we’re always here if you need anything.
These guys were amazing
These guys were amazing. They helped solve my problem and made getting to the conclusion a pleasure.
Thanks!!!!!
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re so glad to hear that the team was able to resolve your concern and make the entire process a smooth and pleasant experience. Providing responsive and understanding support is always our goal, and it means a lot to know we delivered that for you. If you ever need anything else, we’re always here to help!
Jan did a good job ansewring all my…
Jan did a good job ansewring all my questions
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for your feedback! We’re glad to hear that Jan was able to answer all your questions clearly. Providing Responsiveness, Understanding, and Trustworthiness is very important to us, and it’s great to know your experience reflected that. If you need anything else, the team is always here and happy to help.
Rhinard is always so helpful
Rhinard is always so helpful! He always makes sure I am taken care of and eases my mind
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re delighted to hear that Rhinard has been so helpful and consistently ensures you’re well taken care of. It’s wonderful to know he’s able to ease your mind and provide the support you need. Delivering Understanding, Responsiveness, and Trustworthiness in every interaction is very important to us. If there’s anything else you need, the team is always here and happy to help.
Lei was very knowledgeable and quick…
Lei was very knowledgeable and quick with her response.
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Lei was able to assist you with such knowledge and promptness. Providing Responsive and Trustworthy support is very important to us, and it’s great to know your experience reflected that. If there’s anything else you need, the team is always here and happy to help.
Been great received when I expected it.
16 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that your order arrived right on time as expected. Providing a reliable and timely experience reflects our commitment to Responsiveness and Trustworthiness. If you ever need anything else, we’re always here to help!
Very pleased with the price (compared…
Very pleased with the price (compared to other online rx companies) and how quickly I received the medicine. Mostly pleased with Erin, personal health concierge. If not for Erin, I would not have purchased. Thank you!!
1 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with our pricing and the speed of delivery. It’s especially great to know that Erin made such a meaningful impact on your experience. She truly reflects Responsiveness, Understanding, and Trustworthiness in the way the team supports our patients. We truly appreciate your support, and we’re always here if you need anything further!
Super easy to figure out what I needed…
Super easy to figure out what I needed to know. Great customer service.
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear everything was easy to understand and that you had a great customer service experience. The team is committed to providing Transparency, Understanding, and Responsiveness, and it’s wonderful to know that came through. If there’s anything else we can assist you with, we’re always here to help!
My representative Aljohn was awesome
My representative Aljohn was awesome, helpful, kind and courteous!!!
Super knowledgeable and very prompt!!! He is on top of his game an definitely an asset to the company!
Thank you Aljohn 🙏
20 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that Aljohn provided such an awesome experience and was helpful, kind, and courteous throughout. It’s great to know that his knowledge and prompt support made such a positive impact. The team is dedicated to delivering Responsiveness, Understanding, and Trustworthiness, and your experience truly reflects that. We’ll be sure to share your kind words with Aljohn. If there’s anything else we can assist you with, we’re always here to help!
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