I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais
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Veja o que dizem as avaliações
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais
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This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais
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Detalhes da empresa
Escrito pela empresa
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Informações de contato
111 NE 1st Street 8th Floor #8564, 33132, Miami, Estados Unidos
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Excelente
5 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Ivy Rx
Thank you so much for your kind words! We’re delighted to hear that you’ve consistently had a great customer service experience. Providing reliable support through Responsiveness, Understanding, and Trustworthiness is something we truly value. If there’s ever anything more we can assist you with, the team is always here to help.
Always the very best service and…
Always the very best service and communication. Thank you!
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently received the very best service and communication. Providing dependable support through strong Responsiveness, Transparency, and Trustworthiness is incredibly important to us. We truly appreciate your trust, and we’re always here if you need anything further.
Every time I have reached out for…
Every time I have reached out for anything whether it's a question about the delivery or medication I always have someone get back with me immediately with information I know is going to be accurate from a company I know I can trust.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your continued trust and for sharing your experience! We’re delighted to hear that every time you reach out, the team is able to provide prompt and accurate support. Delivering consistent Responsiveness, Trustworthiness, and clear communication is something we truly prioritize, and it means a lot to know you feel confident in both the information and the care you receive. If there’s ever anything more we can assist you with, we’re always here to help.
Jerlyn was super responsive and handled…
Jerlyn was super responsive and handled my problem quickly with no need for follow up.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Jerlyn was able to assist you quickly and resolve your concern without the need for follow up. Providing efficient and seamless support through Responsiveness and Trustworthiness is something we truly value. If there’s anything else you need, the team is always here to help.
Simple ordering and feedback
14 de abril de 2026
Resposta da Ivy Rx
Thank you for your feedback! We’re so glad to hear that you found the ordering process simple and the communication clear. Providing a smooth and straightforward experience with strong Transparency and Responsiveness is very important to us. If there’s anything else we can assist you with, we’re always here to help.
The prompt responses from the rep
The prompt responses from the rep. The knowledge of the rep. The professionalism and niceness of the rep.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that the team provided prompt, knowledgeable, and professional support while also being kind throughout your experience. Delivering Responsiveness, Trustworthiness, and Understanding in every interaction is something we truly value, and it means a lot to know this was reflected in your care. If there’s ever anything more we can assist you with, we’re always here to help.
Rhinard was prompt and very helpful.
Rhinard was prompt and very helpful.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Rhinard was prompt and very helpful in assisting you. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your kind words with Rhinard and the team. We’re always here if you need anything.
Answered quickly
Customer service thru the chat was great. Quick response and solved my problem.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that the chat support was able to respond quickly and resolve your concern efficiently. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We truly appreciate your support and are always here if you need anything.
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Rain was so helpful and made a positive impact on your experience. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your kind words with Rain and the team. We’re always here if you need anything.
i am extremely happy with the help and…
i am extremely happy with the help and assistance i have gotten thru my weight loss journey. it was a very detail care i got from the IVY team specially from RHINARD such a great customer service. i 100% recommend them and if i am ever in need of assistance i will 100% come back to them.
21 de abril de 2026
Resposta da Ivy Rx
Thank you so much for sharing your experience! We’re truly happy to hear that you’ve felt well supported throughout your weight loss journey and that the care provided was detailed and helpful. It’s wonderful to know that Rhinard delivered such great customer service and made a positive impact. Providing that level of care through Understanding, Responsiveness, and Trustworthiness is very important to us. We truly appreciate your recommendation and look forward to supporting you again whenever you need us. We’re always here if you need anything.
Great Customer Service
ISIAH helped answer my questions quickly and accurately. Great customer service!
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Isiah was able to answer your questions quickly and accurately. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your kind words with Isiah and the team. We’re always here if you need anything.
Appreciated Time & Attention
I appreciate the time and attention that Carl took to take care of my concerns.
9 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Carl took the time to address your concerns with care and attention. Providing that level of support through Understanding, Responsiveness, and Trustworthiness is very important to us. We’ll be sure to share your appreciation with Carl and the team. We’re always here if you need anything.
The process was smooth and easy from…
The process was smooth and easy from start to finish. Ordering was simple, and I appreciated how straightforward everything was. Communication was clear, and the service felt reliable. Overall, I had a positive experience and would definitely recommend them to others.
14 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your thoughtful feedback! We’re so glad to hear that the process felt smooth and easy from start to finish and that everything from ordering to communication was clear and reliable. Providing a seamless experience through Transparency, Responsiveness, and Trustworthiness is exactly what we aim for, and it’s wonderful to know that came through. We truly appreciate your recommendation and are always here if you need anything.
Jan was amazing….quick fast and easy
Jan was amazing….quick fast and easy
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that Jan made your experience quick, easy, and seamless. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your feedback with Jan and the team. We’re always here if you need anything.
ROSETTE WAS VERY NICE AND VERY HELPFUL…
ROSETTE WAS VERY NICE AND VERY HELPFUL and answered all my questions today
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Rosette was very helpful and took the time to answer all your questions. Providing that level of support through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your kind words with Rosette and the team. We’re always here if you need anything.
Ivy always makes it easy for me to use
Ivy always makes it easy for me to use. Thank you
21 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your kind words! We’re so glad to hear that using Ivy has been easy and seamless for you. Providing a smooth and supportive experience through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Great solutions and very good attendance
Great solutions and very good attendance
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear you had a positive experience with both the solutions provided and the level of attention from the team. Delivering consistent support through Responsiveness, Understanding, and Trustworthiness is very important to us. We truly appreciate your support and are always here if you need anything.
Cheapest GLP-1 at under $200 a month.
They stay in touch with you through the whole process, most affordable I could find under $200 a month. Shipments of meds come in within days of the order being processed and you can track it until it gets dropped off.
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for sharing your experience! We’re glad to hear you found our GLP-1 options affordable and that the process felt smooth from start to finish. Staying connected throughout your journey and providing clear updates reflects our commitment to Transparency, Responsiveness, and Trustworthiness. It’s great to know your shipment arrived quickly and that tracking gave you peace of mind. We truly appreciate your support and are always here if you need anything.
ROSETTE is amazing
ROSETTE is amazing! She was able to solve my problem quickly and effectively! She was so kind and attentive too!
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that Rosette was able to resolve your concern quickly and effectively while providing such kind and attentive support. Delivering that level of care through Responsiveness, Understanding, and Trustworthiness is very important to us. We’ll be sure to share your feedback with Rosette and the team. We’re always here if you need anything.
Great Experience
Customer service made my experience pleasant, so great! Thanks to Bill for responding to my questions and getting back to me in a timely manner with solutions. Thanks to Bill professionalism and customer service I would recommend this company!
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Bill made your experience so pleasant and was able to respond quickly with helpful solutions. Providing that level of Responsiveness, Understanding, and Trustworthiness is something we truly strive for, and it means a lot to know it made a difference. We’ll be sure to share your kind words with Bill and the team. We truly appreciate your recommendation and are always here if you need anything.
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