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Ivy Rx Avaliações 5.090

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Noelle was great at explaining and…

Noelle was great at explaining and helping me with my questions. Very fast responses. Thank you!

1 de maio de 2026
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re so glad to hear that Noelle was able to clearly explain everything and help answer your questions with such fast responses. Providing clear, timely support through Responsiveness, Understanding, and Trustworthiness is exactly what the team aims for. We’ll be sure to share your appreciation with Noelle. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Friendly agent and and helped resolve…

Friendly agent and and helped resolve my issue promptly!

1 de maio de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you for your kind feedback! We’re so glad to hear that you had a friendly experience and that your issue was resolved promptly. Providing helpful and efficient support through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Sent a message that needed a response…

Sent a message that needed a response back and ANGELA made sure that she followed through and that all my concerns were answered and taken care of. Mahalo nui loa!

1 de maio de 2026
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Resposta da Ivy Rx

Thank you so much for your thoughtful feedback! We’re delighted to hear that Angela followed through and made sure all your concerns were fully addressed and taken care of. That level of attentiveness truly reflects our commitment to Responsiveness, Understanding, and Trustworthiness. Mahalo nui loa for your kind words, we’ll be sure to share them with Angela. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Bill did a great job addressing my…

Bill did a great job addressing my questions and quickly responding.

1 de maio de 2026
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Resposta da Ivy Rx

Thank you for your feedback! We’re so glad to hear that Bill did a great job addressing your questions and responding quickly. Providing clear, timely support through Responsiveness, Understanding, and Trustworthiness is exactly what the team aims for, and we’re happy Bill delivered that experience for you. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Outstanding service!

Outstanding service!! If you have any questions they get right back to you in a shorting matter. They are always her for me and that means so much to me!!

1 de maio de 2026
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Resposta da Ivy Rx

Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve experienced such outstanding service and that the team has been quick to respond whenever you have questions. Being there for you and providing dependable support through Responsiveness, Understanding, and Trustworthiness truly means everything to us as well. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Great job love how they treated me

1 de maio de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you for your kind feedback! We’re so happy to hear that you loved how the team treated you. Providing a positive and supportive experience through Understanding, Respect, and Trustworthiness is always our goal, and it means a lot to know we delivered that for you. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Appreciate all you help

Appreciate all you help, JB! You were great!

1 de maio de 2026
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Resposta da Ivy Rx

Thank you so much for your kind words! We’re delighted to hear that JB provided such a great experience and was able to support you so well. Delivering helpful, attentive care through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’ll be sure to share your appreciation with JB. We’re always here if you need anything.

Avaliado com 3 de um total de 5 estrelas

as of today instead of keeping weight…

as of today instead of keeping weight im gaining weight

1 de maio de 2026
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Resposta da Ivy Rx

Hi, thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and understand your concern regarding recent weight changes. We recognize how frustrating it can be when progress does not go as expected, and we appreciate you bringing this to our attention.

Please know that your feedback is important to us, and we take it seriously. A member of our customer care team will be reaching out to review your account, discuss your experience in more detail, and explore possible options, including a potential dose adjustment if clinically appropriate.

We appreciate the opportunity to assist you and support your care.

Avaliado com 5 de um total de 5 estrelas

Very helpful when I need to pause my…

Very helpful when I need to pause my treatment.

1 de maio de 2026
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Resposta da Ivy Rx

Thank you for your feedback! We’re glad to hear the team was able to assist you when you needed to pause your treatment. Supporting you with flexibility and clear guidance is part of our commitment to Understanding, Responsiveness, and Safety. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Angela Is Great!

Angela Papa, Has Been So Helpful When I Had A Question Or Concern. Always Kind & Willing To Help :)

29 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your kind words! We’re thrilled to hear that Angela was so helpful whenever you had a question or concern. Her kindness and willingness to help truly reflect the level of care we strive to provide through Responsiveness, Understanding, and Trustworthiness. We’ll be sure to share your feedback with her. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Bill understands :-)

Bill answered my question thoroughly and helped me with what i needed.

30 de abril de 2026
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Resposta da Ivy Rx

Thank you for sharing your experience! We’re so glad to hear that Bill was able to answer your question thoroughly and provide the help you needed. Providing clear, reliable support with Responsiveness, Understanding, and Trustworthiness is something the team truly prioritizes, and it’s great to know Bill delivered on that for you. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Real Customer Service

I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer service.

30 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re so glad to hear that Rosette was able to step in and handle your concern quickly and directly without any unnecessary back and forth. Providing Transparent and Responsive support is a top priority for us, and it’s great to know that experience felt like a breath of fresh air. We truly appreciate your trust and kind words, and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

I feel like with any of my concerns I… was heard and understood and they made sure I was happy with the end result

I feel like with any of my concerns I was helped out in a timely matter also everyone has been very polite and accommodating most of all any concerns I’ve had they have helped in anyway they can and made sure I understood

29 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for sharing your experience! We’re so glad to hear that you felt heard and understood with every concern, and that the team took the time to ensure you were happy with the outcome. Providing Understanding and Responsive support while making sure everything is clearly communicated is incredibly important to us, and it means a lot to know the team has been polite, accommodating, and helpful every step of the way. We truly appreciate your trust, and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Customer service is and has always been…

Customer service is and has always been amazing

30 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear that our customer service has consistently been amazing. Providing Responsive support and building Trustworthy relationships through reliable, high-quality care is always our goal. Your continued trust means a lot to us, and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Easy

Easy. Quick. Efficient.

30 de abril de 2026
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Resposta da Ivy Rx

Thank you for your feedback! We’re so glad to hear that your experience was easy, quick, and efficient. Providing a smooth and seamless process is a big part of our commitment to Responsiveness, Transparency, and Trustworthiness, and it’s great to know that came through for you. We truly appreciate you choosing Ivy Rx and are always here if you need anything.

Avaliado com 5 de um total de 5 estrelas
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re thrilled to hear that you’re loving your experience so far. Supporting you with care you can trust and results you feel good about is at the heart of our commitment to Safety and Trustworthiness, and we’re so glad that’s been your experience. We truly appreciate your support and are always here if you need anything.

Avaliado com 5 de um total de 5 estrelas
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re glad to hear that Lloyd was quick and very helpful in assisting you. Providing fast and reliable support is a big part of our commitment to Responsiveness and Trustworthiness, and we’re happy that reflected in your experience. We truly appreciate your support and are always here if you need anything.

Avaliado com 1 de um total de 5 estrelas

Messed up my orders twice and stopped…

Messed up my orders twice and stopped in the middle of treatment been trying to get it sorted for two weeks with many man calls and emails but just stuck in their systems and bad bad customer service.

22 de abril de 2026
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Resposta da Ivy Rx

Hi, we’re truly sorry to hear about your experience and the frustration this has caused.

We understand how important it is to have a smooth and uninterrupted treatment, and we sincerely apologize for the issues with your orders and the delays you’ve encountered over the past two weeks. This is not the level of service we aim to provide.

Please know that your concern is a priority for us. Our team is actively reviewing your case, and one of our customer representatives will be reaching out to you shortly to assist and ensure this is resolved as quickly as possible.

We appreciate your patience and the opportunity to make this right.

Avaliado com 5 de um total de 5 estrelas

JB was fantastic in updating my most…

JB was fantastic in updating my most recent order. Since my address had changed, he was very prompt in scheduling and updating everything correctly.

30 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear that JB was able to promptly update your order and ensure everything was corrected after your address change. Providing efficient and accurate support is a key part of our commitment to Responsiveness and Trustworthiness, and we’re glad that came through in your experience. We truly appreciate your support and are always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

ROSETTE was great

ROSETTE was great , she was very clear, informative, and helpful. I appreciate her for taking the time to break everything down for me and provide clarity. It definitely helped me better understand the process.

30 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear that Rosette was able to provide clear, informative, and helpful support while taking the time to walk you through everything. Making sure you feel confident and fully understand the process reflects our commitment to Transparency and Understanding, and we’re so glad that made a positive difference in your experience. We truly appreciate your trust and are always here if you need anything.

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