Ivy Rx Avaliações 5.090

Resposta da Ivy Rx

Há 2 horas

Hi, thank you for bringing this to our attention, and we’re truly sorry for the frustration and inconvenience you’ve experienced.

We understand how important it is to have your medication on time, and we sincerely apologize for the delays, lack of follow-up, and the ongoing issue with your account. This is not the experience we want for our patients.

Please know that your concern is being treated as a priority. Our team is actively reviewing your account, and one of our customer representatives will be reaching out to you shortly to resolve this matter as quickly as possible.

We appreciate your patience and the opportunity to make this right.

Resposta da Ivy Rx

Há 2 dias

Thank you for sharing your feedback! We’re glad to hear you’ve had a great experience with our turnaround time and fast service. We also understand your concerns about pricing and truly appreciate you bringing that up. We aim to be transparent while providing high quality care and reliable service, reflecting our commitment to Transparency, Safety, and Trustworthiness. If you’d like, please feel free to reach out to us directly so we can review the pricing on your account and make sure everything looks correct. We’re always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your kind feedback! We’re thrilled to hear that your shipments have been consistently on time and that you never have to wait for your medication. It’s also great to know the team has been friendly and responsive in answering your questions. Providing reliable delivery and timely support reflects our commitment to Responsiveness, Trustworthiness, and Understanding, and we’re so glad that’s been your experience. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your feedback! We’re glad to hear that the information provided helped make your choices easier. Offering clear and helpful guidance is part of our commitment to Transparency and Understanding, and we’re happy that made a difference in your experience. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your feedback! We’re glad to hear that Dhaerica was so helpful and took the time to answer all your questions and concerns. Providing clear and supportive communication is a big part of our commitment to Understanding and Responsiveness, and we’re happy that came through in your experience. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your feedback! We’re glad to hear you found the support helpful and useful. Providing clear, reliable assistance is part of our commitment to Understanding and Trustworthiness, and we’re happy that came through in your experience. We’re always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your kind feedback! We’re glad to hear that Roseanne was able to help with your situation and provide a great experience. Offering supportive and effective assistance is part of our commitment to Understanding and Responsiveness, and we’re happy that came through. We truly appreciate your support and are always here if you need anything.

Resposta da Ivy Rx

Há 2 dias

Thank you so much for your feedback! We’re glad to hear you found the team responsive and attentive. Providing timely support when you need it most is a key part of our commitment to Responsiveness and Trustworthiness, and we’re happy that was your experience. We’re always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for sharing your experience! We’re so glad Alvin was able to step in and guide you through renewing your prescription, especially when things felt confusing. Taking the time to walk you through the process and make sure everything was handled reflects our commitment to Understanding, Responsiveness, and Trustworthiness. It means a lot to know he was able to turn things around for you and get everything sorted. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your kind feedback! We’re thrilled to hear that Ericha provided such detailed and helpful explanations when going over your protocols. Clear and thorough guidance is a big part of our commitment to Transparency and Understanding, and we’re so glad that came through in your experience. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your feedback! We’re glad to hear that all your questions were answered and that you received prompt service with your refill. Providing clear communication and timely support is part of our commitment to Responsiveness and Transparency, and we’re happy that was your experience. We’re always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your feedback! We’re glad to hear that you’ve experienced prompt response times and easy access to support. Making things simple and being there when you need us reflects our commitment to Responsiveness and Transparency, and we’re happy that came through in your experience. We’re always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving your journey so far and seeing great results. Supporting you with safe, effective care you can rely on is at the heart of our commitment to Safety and Trustworthiness, and we’re so glad that’s been your experience. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your kind feedback! We’re thrilled to hear that Angela was able to assist you with updating your subscription and provide such a helpful experience. Delivering clear and supportive assistance is part of our commitment to Responsiveness and Understanding, and we’re so glad that came through. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for sharing your experience! We’re so glad to hear that Rain was able to answer all your questions clearly and respond quickly with kindness and support. Keeping you informed about next steps, response times, and even offering to follow up with your provider reflects our commitment to Responsiveness, Understanding, and Trustworthiness. It’s great to know you felt supported every step of the way. We truly appreciate your trust and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your kind feedback! We’re thrilled to hear that Rose was able to handle your questions and take care of your request quickly and perfectly. Providing efficient and reliable support is a big part of our commitment to Responsiveness and Trustworthiness, and we’re so glad that came through in your experience. We truly appreciate your support and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for sharing such a thoughtful and detailed experience! We’re so glad to hear that Rhinard was able to support you during a stressful situation and provide the patience, clarity, and professionalism you needed. Taking the time to listen carefully and explain your options thoroughly reflects our commitment to Understanding, Transparency, and Safety, especially when it comes to concerns about your medication. It’s also great to know his prompt communication helped make the process feel more manageable, which speaks to our focus on Responsiveness and Trustworthiness. We truly appreciate your recommendation and your trust in us, and we’re always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your kind words! We’re thrilled to hear that Angela provided such helpful, prompt, and courteous support. Delivering that level of care and professionalism is a big part of our commitment to Responsiveness, Understanding, and Trustworthiness, and it’s wonderful to know she made such a positive impression. We truly appreciate your feedback and are always here if you need anything.

Resposta da Ivy Rx

Há 3 dias

Thank you so much for your feedback! We’re glad to hear that Lei was quick to respond and handled your request kindly and respectfully. Providing smooth, efficient support with care is part of our commitment to Responsiveness, Understanding, and Trustworthiness, and we’re happy that reflected in your experience. We truly appreciate your support and are always here if you need anything.