I disliked the fact that I have paid for the service and the prisoner my son having to still pay to call me so I am paying both roads which is running expensive
A empresa respondeu
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I disliked the fact that I have paid for the service and the prisoner my son having to still pay to call me so I am paying both roads which is running expensive
A empresa respondeu
Highly recommend, i get the platinum bundle at 1000mins for only £22 its really cheap for my partner to ring us and can talk for hours! You can change your bundle according its not a set price so if... Ver mais
A empresa respondeu
Excellent service. Helpful and supportive staff. Emailed with concerns about my new plan. Informed I had purchased wrong plan. My plan was changed immediately - no problems. Quick responses to ema... Ver mais
A empresa respondeu
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Ver mais
A empresa respondeu
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
27 Old Gloucester Street,, WC1N 3AX, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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I have spent £88 for 4000minutes I have spent NOWHERE near that amount my partner has only been in prison for 4 weeks

Resposta da JailTele
Good service!
Saved us money in the long run as costs my partner half the price using the phone in there. Had no issues 1st month of using it was great. Since then our calls are cut off after 15 minutes, then other times they last longer and today my partner tried calling twice and the calls were failing and my mobile never rang. As you can imagine it doesn’t go down too well when your partner thinks you’re rejecting his phone calls. I emailed jailtele over a week ago raising the issue of my phone calls cutting off after 15 minutes but still awaiting a response

Resposta da JailTele
Really great it dose what it says I have the pay as you go and my inmate has not had to top up his phone once every time I had a question I have had a replay really nice and helpful and polite and always helped with what I need would recommend the pay as you go one

Resposta da JailTele
Unfortunately I made a mistake on there and purchased the wrong package Iv been waiting on a response to get this solved asap as time is precious when trying to contact a loved one but responses are very slow :( but it’s a good thing to have

Resposta da JailTele
I bought the line for one of my friends he’s in jail. He can’t make more than one call a day and I’ve paid £22 for 1000 minutes.

Resposta da JailTele
Easy to use once we got the right number confirmed from the prison.

Resposta da JailTele
Moorlands prison refused to add the phone number to sons pin so total waste of money

Resposta da JailTele
Amazing service , made it so me and my partner can talk endlessly whilst he's away

Resposta da JailTele
The service is brilliant to use in the sense my partner never has to worry about credit ti stay in contact but the fact you can’t change your forwarding number yourself if you change your phone number is a big downfall for me! You have to contact customer service and wait for a response which I’m STILL waiting for. It takes too long and I just know my partner will be trying to contact me! Not happy about that at all

Resposta da JailTele
I think it’s fantastic although the fact you have to understand it only makes the call cheaper it’s not actual credit for the prisoner

Resposta da JailTele
Using this made it so much easier and cheaper for my partner to use

Resposta da JailTele
My son can’t use this to any advantage and I will be cancelling when his credit is gone as Highpoint prison don’t give cheaper calls

Resposta da JailTele
Price is still quiet high for prisoner and I loose signal a lot

Resposta da JailTele
Very helpful and quick to reply would recommend

Resposta da JailTele
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