I disliked the fact that I have paid for the service and the prisoner my son having to still pay to call me so I am paying both roads which is running expensive
A empresa respondeu
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I disliked the fact that I have paid for the service and the prisoner my son having to still pay to call me so I am paying both roads which is running expensive
A empresa respondeu
Highly recommend, i get the platinum bundle at 1000mins for only £22 its really cheap for my partner to ring us and can talk for hours! You can change your bundle according its not a set price so if... Ver mais
A empresa respondeu
Excellent service. Helpful and supportive staff. Emailed with concerns about my new plan. Informed I had purchased wrong plan. My plan was changed immediately - no problems. Quick responses to ema... Ver mais
A empresa respondeu
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Ver mais
A empresa respondeu
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
27 Old Gloucester Street,, WC1N 3AX, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I think this service is amazing I think it’s a brilliant idea it keeps us in touch with our love ones even if they have no credit to phone home I would definitely recommend this service to everyone that has a love one in prison because it can be lonely and scary for them if they haven’t got money to keep calling home at least this way they know they can just pick up the phone and call home with no worries of not having any credit.

Resposta da JailTele
Amazing price in comparison to the last company I was using 👏🏽

Resposta da JailTele
Great service & excellent communications from the company 🙂

Resposta da JailTele
Excellent customer services. Simple to use but if you get stuck help is quick and efficient.

Resposta da JailTele
I paid for this service a while ago but the prison still won't add it i thought there would be good customer service within the prison hence the name jail telly but iv paid for nothing and had no use

Resposta da JailTele
Very reasonable prices to suit your needs only had an issue once emailed the company and had an answer and issue resolved within the hour very professional and extremely helpful and it saves me a fortune very happy with the his service 👍

Resposta da JailTele
Good service and cheaper than I was using before

Resposta da JailTele
Topped up someone else's number and wasted my money.no refund was given

Resposta da JailTele
the number didn’t work on my boyfriends pin so it was a waste of money!

Resposta da JailTele
This is a great way to keep in touch with your loved ones at a cheaper price

Resposta da JailTele
The only thing I would give in terms of constructive criticism is that you should explain in detail the way the monthly plans work for example the more you pay monthly the longer the prisoners minutes last

Resposta da JailTele
Loved the fact you get to choose your own price range suited to your affordability and went well using it except having an issue with the call connecting threw a few times and having issues before the time run out so didn’t really feel like we got to use our money worth but other than that was fine.

Resposta da JailTele
Good service and brilliant customer service

Resposta da JailTele
It's good to keep in touch with friends, who are in prison.

Resposta da JailTele
i never got to use the service because the jail rejected the telephone number, I gave a 5 star rating because the customer service was excellant,they answered all my questions. When i notified them that the telephone number had been rejected they gave me a full refund. The number i purchased was a 0800 number. Just to clarify it was not jailtele fault the number was rejected but the prison had changed there rules (Brinsford prison)

Resposta da JailTele
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