Sophie was super pro active and our account was setup within hours. I did a test call and was very impressed with the way it was answered and the process worked as we wanted. Very happy so far
A empresa respondeu
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Sophie was super pro active and our account was setup within hours. I did a test call and was very impressed with the way it was answered and the process worked as we wanted. Very happy so far
A empresa respondeu
I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... Ver mais
A empresa respondeu
Been using the services of JAM for 10 years, if not longer. Answer our phones professionally without fail after a couple of rings. I regularly do test calls which confirms what our callers tell us. I’... Ver mais
A empresa respondeu
We switched to JAM a few years ago from our previous Out of Hrs provider as we also wanted to have day time cover for overflow calls. It was the best move we ever made. Not only were they better at... Ver mais
Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care. That’s why we are the UK’s highest independently rated call handling service.
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Sophie was super pro active and our account was setup within hours.
I did a test call and was very impressed with the way it was answered and the process worked as we wanted. Very happy so far

Resposta da JAM
The service works as expected and the support team have been very efficient.
Service is okay. Some teething problems getting set up - still not fully resolved a month in.

Resposta da JAM
Sophie Drayton was so very helpful, and I would not hesitate to recommend her and the company

Resposta da JAM
Nichola connected with me after I enquired about services, and offered me a tailored solution that was comprehensive and covered all my needs, didn't try to upsell me, and gave me a solution that we can amend as we use the service. She was fantastic during the onboarding process, and was always a very quick reply away when I had a query. A credit to JAM, and will be keeping in touch as we utilise the service more. Also a great service in general, good experience with the team that handles the calls, captured all our leads so far. Thanks Nichola!

Resposta da JAM
Jam is inexpensive but provides great service when I need something.

Resposta da JAM
Any requests I have made, ie adding new numbers etc have all been carried within a short timescale and I always get an acknowledge email to confirm.

Resposta da JAM
JAM has helped us maintain our exceptional service by ensuring we can follow up on calls and make appointments for patients we might otherwise have missed or delayed in assisting. Our patients feel heard, and the emails we receive from our AI Receptionist are detailed and include all the relevant information we need to offer suitable appointments or respond to their questions. It’s become an essential part of our service — AI Jo truly feels like part of the team!

Resposta da JAM
Good product and good customer service team. Very happy with the services that we have

Resposta da JAM
JAM have been responsive and supportive and have provided such a great service that we are now rolling it out to different areas. The transition was easy, updates quick and changes seamless. Overall an excellent experience.

Resposta da JAM
What a great service! Having JAM is like having our very own receptionists - very professional and thorough in their call screening. Highly recommended.

Resposta da JAM
Excellent service in every respect. Ideal for my business and delivers exactly what we envisaged when we signed up for it.

Resposta da JAM
A fantastic solution to help me keep on top of customer engagement. Letting customers know that you care is key to good business and having Jam available 24/7 to reassure my customers means a much better outcome for everyone. They're easy to work with and on top of their game.

Resposta da JAM
A really great service at a competitive price..

Resposta da JAM
This is an exceptional service for a small business like my own. It's like rapidly adding a well trained and experienced member of staff to the team who is just as able to advise clients, and capture leads to the level I’d expect. I am very confident in the system plus I know the humans behind it have worked hard to tailor for the subtleties of my business and target client base.

Resposta da JAM
Sophie was great, Superb communication and really efficient.

Resposta da JAM
COMMUNICATION GREAT, ADVICE GREAT, ALWAYS SOMEONE AVAILABLE TO ADDRESS ANY QUESTIONS

Resposta da JAM
I used the service for quite some time, but they started charging me high amounts for calls so I stopped. I'd built up a positive balance on their PAYG service and I asked for this to be refunded 3 months ago. That still hasn't happened

Resposta da JAM
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