Great experience altogether. Ordered a sofa, came 1 week after ordering, easy to assemble and really comfy so far! Gaivi and Praful did a great job delivering, when it wouldn't fit through the front d... Ver mais
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Great service. Advance notice email/text. Phone call 30 mins in advance of delivery. Super helpful and friendly delivery guys! We’ve had 3 deliveries so far - all super!
Absolutely fantastic service this morning Came on time,phone call to say 15 mins away too.Which they were,bang on time. Expected them to phone again as my location is always questioned by delive... Ver mais
Gagan and Sahil of JBS 2 Man Delivery did a great job for us today. They delivered a heavy item with care and precision, through unconnected work being carried out in the hallway. They were polite and... Ver mais
Detalhes da empresa
Escrito pela empresa
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Informações de contato
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Reino Unido
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Excelente
1 mil avaliações
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Respondeu a 63% das avaliações negativas
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Ha ha ha - WHAT A SHAMBLES this company are.
Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.
Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.
Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.
But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.
He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.
I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻♂️
In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.
I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.
JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.
What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.
NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.
11 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We sincerely apologize for all the unexpected issues that have occurred and for the fact that your delivery experience was not a good one.
Again we apologise for this inconvenience.
Please don’t hesitate to get in touch to discuss this further—we’re here to make sure all our customers are happy and satisfied. We’ve requested this information from you and hope to sort everything out for you in no time!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Good email communication to arrange…
Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.
11 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thanks for the great review and five stars! Communication is key for us, as it helps customers stay informed and aware of every step in their delivery process. It’s important for our drivers to call customers before arriving at their property to ensure they are available and present for their delivery.
Very nice couple of lads
Very nice couple of lads , very helpful
10 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We appreciate your positive review and your kind words about our delivery team being nice and helpful. They always go above and beyond for every customer to ensure complete satisfaction!
The delivery arrived very late at 9:30…
The delivery arrived very late at 9:30 PM, but the main issue was the driver's refusal to help carry or assist with a heavy box. As a pensioner, I was forced to handle a heavy item up the stairs completely on my own, which was difficult and unsafe. Better assistance should be offered when delivering heavy items.
10 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We sincerely apologize for what happened, as this is not the standard we expect from our delivery team. Our team and drivers are committed to doing everything possible to assist customers and they are happy throughout the entire delivery process.
I was kept fully informed when my…
I was kept fully informed when my Delivery would arrive , The delivery crew were very professional placed my items exactly where I wanted them . I would highly recommend
8 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your positive feedback and for highly recommending our delivery service! Our team makes it a priority to meet customer expectations and ensure they are fully satisfied with their delivery experience, leaving them with no worries at all.
Zero Delivery Notice
We were not provided with either an advance notice of the delivery or a delivery slot as the company stated it would in emails (as noted below). I received a call from the delivery driver, whom I could not comprehend, out of the blue and was told the delivery would occur in 20 minutes. Luckily we had family staying over, else we would have been stranded so to speak.
I've given three, not two stars, solely because the customer service lady was quite apologetic.
- "Please Note we contact all the customers a day before to confirm delivery date and time slot."
- "BS 2 Man Delivery will send an SMS within 3 working days of receiving the order for you to confirm delivery arrangements."
- "The day before delivery, you will receive another SMS with a 3-hour time slot window."
4 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We apologize for this inconvenience. We truly apologize for what has happened; this is not something we expect from our delivery company. For all customers, we provide updates from start to finish throughout the delivery process, ensuring they understand every step. We update their file if there are any changes and contact customers when a delivery date and time slot have been scheduled. Our delivery team calls about half an hour before delivering the products. If there has been a misunderstanding or anything was missed on your end, we regret the oversight.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Very good service!
8 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We truly appreciate your five-star review!
We have been very happy with our delivery
We have been very happy with our delivery.
They have been very helpful and kind.
We highly recommend them to anyone!
7 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We’re so glad you were happy with your delivery. Our team is here to help every step of the way, from start to finish, for all customer deliveries. Thank you so much for recommending our delivery company, and we hope to see you again soon.
Thank you
Excellent delivery service
Excellent delivery service. Really nice staff.
7 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your kind words about our service and staff. We always keep customer service as a top priority, and it is very important to us!
Kept informed, carefully delivered on time.
Delivered on time, having been kept updated throughout. Thank you!
6 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review, and you’re very welcome! It’s our priority to make sure every customer understands each step of their delivery process from start to finish. Delivering on time is also very important to us, which is why we provide a time slot for all our customers.
Delivery prompt and delivered well…
Delivery prompt and delivered well between times stated by friendly drivers who very kindly took the boxes through to my utility room as I live on my own.
Cantilever garden parasol and base
3 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We truly appreciate your 5-star review and are glad to hear your delivery went smoothly. Our drivers always go above and beyond to help our customers, following their instructions and meeting their expectations, whether it’s about where they want the products delivered or what they expect during their delivery process from start to finish.
Super friendly guys
Super friendly guys. Carried about 7 or 8 heavy boxes ( media unit)up the stairs to first floor flat in the lovely Scottish rain. I was advised it would take 7 to 10 days to Scotland however arrived in 5 days and nice and early. Thank you
4 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review. We do our best to deliver to customers as quickly as possible to ensure a smooth delivery process. Our delivery drivers are always supportive and go the extra mile to help customers, making sure they are satisfied in every way.
Absolutely beautiful sofa for the price…
Absolutely beautiful sofa for the price fast quick delivery arrived earlier than expected from receiving email and confirmation call. Would highly recommend to buy from Furniture in Fashion and to use JBS 2 man delivery services
4 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your generous compliments about Furniture in Fashion and our delivery services. We’re more than happy to serve you again, and we’ll strive to make the experience even better.
Delivered as advised,phoned with ETA
Delivered as advised,phoned with ETA.
2 delivery guys were very polite.
4 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for your feedback. That’s why we have a delivery process in place to ensure we provide the best possible service to our customers. We keep them informed at every step of the process and make to give them an accurate scheduling time so they’ll be available for their delivery. This way, we can deliver to our customers safely and with all the support they need.
Excellent delivery from two very hard working employees
Excellent, punctual delivery to us in South Norfolk at 7pm. Men were very polite and rang ten minutes ahead of arriving. Also, they took the packaging away. A long drive ahead of them back to Wolverhampton - sounds like they work much too long hours.
3 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thank you for the 5 stars and feedback! Our delivery drivers are strong and always go above and beyond for every customer. Depending on the customer’s expectations and what they request, the drivers will do their best to fulfil the task. They can view the customer’s file and follow the instructions provided to meet those expectations.
Amazing service amazing furniture…
Amazing service amazing furniture extremely happy!!
10 de julho de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We truly appreciate your positive feedback about your furniture and our customer service. We’re so glad you’re happy with your experience and thrilled that the furniture met your expectations and that you love it!
Damaged my car
Delivery driver double parked outside my property and damaged the paintwork on my car by allowing the rear cargo door to bang against the side of my vehicle
1 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We sincerely apologize for what happened; this is not the standard we expect from our services and team. We’ll resolve the issue promptly and ensure it doesn’t happen again.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
A1 well protected arrived early
A1 well protected arrived early
Sturdy piece of furniture
Would recomend
1 de agosto de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thanks a lot for your five-star review. We’re so glad you’re happy with your delivery and that you’d recommend us again. We’re more than happy to serve you even better next time. We always do our best to get deliveries to our customers on time and as early as possible.
On time delivery
On time delivery, communication beforehand was good and delivered to the relevant room.
31 de julho de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
Thanks for your positive review! We always aim to try to deliver either on time or earlier and update the customer for any changes to make sure they understand every process of the delivery that's why we give clear communication to make sure the customer understand every single step of the delivery process. We aim to deliver to the customer in the room of their choice, depending on their expectations and the agreement they’ve made with their retailer.
Very prompt service with great…
Very prompt service with great communications by email and followed up with a phone call. Thankyou
18 de julho de 2026
Avaliação não solicitada
Resposta da JBS 2 MAN DELIVERY LTD
We’re so glad you were happy with our service. Communication is very important to us to ensure the customer understands every step of their delivery process from start to finish. We communicate via telephone, email, and text messages to keep everything running smoothly.
Thanks so much for taking the time to write us a review, we really appreciate it.
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