I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosp... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWellgate Shopping Centre, Victoria Road, DD1 2DB Dundee, Scotland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very well maintained, inviting atmosphere, clean. Excellent for a first timer or fitness fanatic. Lots of PT’s suitable for every need and excellent range of complimentary classes at accessible t... Ver mais
A empresa respondeu
No independent Access or exit as a wheelchair user. Some areas, especially free weights, can be hard to access due to the placement of machines. I also have to pay full price despite only be... Ver mais
A empresa respondeu
Equipment seems clean, well maintained and a good selection, a little bit short on smaller weights like 2.5kg, 5kg, and 10kg disks, but if you search about you'll find them. I'm not keen on matrix bik... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre JD Gyms - Dundee
Escrito pela empresa
Informações de contato
Wellgate Shopping Centre, Victoria Road, DD1 2DB, Dundee, Scotland, Reino Unido
- 01382721464
4,2
Muito Bom
233 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spin class
Loving the spin class, as a first time gym member I felt a little nervous, but coaches are great .
13 de março de 2025
Resposta da JD Gyms - Dundee
Hi there
We're so glad to hear you're enjoying the spin class! It's wonderful that you felt welcomed as a new member.
Best wishes
The JD Gyms Team
Amazing gym for equipment but the men’s…
Amazing gym for equipment but the men’s toilet cubicles are absolutely atrocious they should be cleaned regularly!. The urinals are find but the cubicles are a mess!.
21 de fevereiro de 2025
Resposta da JD Gyms - Dundee
Hi there
We appreciate your feedback and understand your concerns about the cleanliness of the men's toilet cubicles.
We take hygiene seriously and are committed to providing a clean and safe environment for all our members. We will investigate the issues you've raised and take steps to improve the situation.
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Dundee
Hi there
Thank you for your kind words! We are so happy to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.
Best wishes
The JD Gyms Team 💚
Joining a gym in your late 50soined JD after my son recommended I…
Joined JD after my son recommended I start going. Was very hesitant as I'm older. Was welcomed by staff and shown around. First 2 classes back to back with Cheryl, amazing. Staff are so welcoming, which helps greatly.
6 de fevereiro de 2025
Resposta da JD Gyms - Dundee
We're so happy to hear that you had a positive experience at JD! It's wonderful that you were welcomed by our staff and that you enjoyed your first classes with Cheryl.
We strive to create a welcoming environment for everyone, regardless of age, and we're glad that you felt comfortable joining us.
Best wishes
The JD Gyms Team 💚
Good space between all of the equipment
Good space between all of the equipment- Lack of sanitation station for wiping down equipment after use - and a great overall range of equipment and workout areas.
2 de fevereiro de 2025
Resposta da JD Gyms - Dundee
Hi there
We appreciate your feedback and are glad you enjoyed the space and equipment variety.
We understand the importance of sanitation and will look into adding more cleaning stations for our members. Your input is valuable to us as we strive to provide a clean and enjoyable workout experience.
Best wishes
The JD Gyms Team
Lovely gym and a good vibe but....
Lovely gym and a good vibe. However with the free weights (dumbells) you only have one of each size which can be frustrating as it is a busy gym.
23 de janeiro de 2025
Resposta da JD Gyms - Dundee
Hi there
We appreciate your feedback and are glad you enjoy the gym's atmosphere. We understand the frustration of limited free weights, especially during busy times. We value your input and will consider it as we plan for future equipment updates.
Best wishes
The JD Gyms Team
Motivational
Calm and peaceful place to mind your own business and focus on your body. Crew is so helping and motivating, and encourage you. Love the vibe.
17 de janeiro de 2025
Resposta da JD Gyms - Dundee
We're thrilled to hear you're enjoying the calm and motivating atmosphere. It's wonderful to know our crew is creating a positive and supportive environment for you to focus on your well-being.
We appreciate your kind words and look forward to seeing you again soon.
Best wishes
The JD Gyms Team
It's been great for me
It's been great for me, I just started last week and people there are nice and helpful to me, clean and well equipped. *Fitness just got Serious*
6 de janeiro de 2025
Resposta da JD Gyms - Dundee
Thank you for your kind words! We're thrilled to hear you're enjoying your experience so far.
It's fantastic that you've found the gym clean, well-equipped, and that the staff have been so welcoming. We're glad you're taking your fitness seriously and we're here to support you on your journey.
Best wishes
The JD Gyms Team
Only been a member for two weeks and…
Only been a member for two weeks and that is two times I’ve turned up for classes for the instructor to not turn up.
21 de outubro de 2024
Resposta da JD Gyms - Dundee
Hi there
Thank you for taking the time to leave us a review.
We understand your frustration with the recent missed classes. We value your membership and are committed to providing a positive experience.
We will investigate this matter further and take appropriate steps to ensure we are minimising the risk of this happening again.
Best wishes
The JD Gyms Team
Great gym great atmosphere could do…
Great gym great atmosphere could do with more cleaning stations but that's all I have to say that's I would improve on spacious lots of work out room
20 de outubro de 2024
Resposta da JD Gyms - Dundee
Hi there Lee, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience in Dundee, and your feedback helps us achieve this. Take care The JD Gyms Team 💚
Some of the equipment is crap
Some of the equipment is crap.
Hyper extension machine sits at a weird angle.
Lat pulled and lat rowing machines are the same, spin bike also sits at a weird angle. All you're body weight is sitting to one side.
5 de outubro de 2024
Resposta da JD Gyms - Dundee
Hi Lee. Thanks for the feedback. 👍
Please mention this to a member of staff next time you visit Dundee as there may be something wrong with the equipment that we need to resolve with our equipment providers.
The JD Gyms Team 💚
Resposta da JD Gyms - Dundee
Hi there Iván. Thanks for the 5star review! Glad to hear that you are enjoying the gym in Dundee. Keep up the great work 👍 Best wishes, The JD Gyms Team 💚
just a meh gym
just a meh gym, the quality of machines is below average and why on earth is is so hot. never heard of air con? not to mention how hard it is to navigate around
2 de setembro de 2024
Resposta da JD Gyms - Dundee
Hi there
Thanks for taking the time to leave us some feedback.
The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising. If you'd like to speak with someone regarding the points you've raised, you can email the manager on dundee@jdgyms.co.uk
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Dundee
Hi there
Thank you for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Staff are nice and facilities are high…
Staff are nice and facilities are high standard
19 de agosto de 2024
Resposta da JD Gyms - Dundee
Hi there
Wow! Thanks for the 5 star review and comments, we will pass your feedback onto our team 😀
Best Wishes,
The JD Gyms Team 💚
Not enough sanitation stations in the…
Not enough sanitation stations in the gym plus plus to many people making videos on there phone no soap in 2 of the despenser in mens toilet just a bit disappointed and seriously considering cancelling my gym membership
19 de agosto de 2024
Resposta da JD Gyms - Dundee
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
please use padlock lockers
Lost valuables from padlock locker. Reported immediately, but no action taken. Management offered a dismissive "sorry." Extremely disappointed with the lack of security and customer service.
31 de julho de 2024
Resposta da JD Gyms - Dundee
Thank you for taking the time to leave your review. We are sorry to hear that in this instance you were unhappy with the circumstances. Other than ensuring our members safety and enjoyment whilst in our gyms we also have a duty to follow up on any serious incidents within our facilities.
Again we can only apologise that you didn’t feel this happen in this instance however we do have procedures in place if you would like to escalate your concerns further. This begins with an email to the gyms specific email address on: dundee@jdgyms.co.uk
We hope this helps. Best Wishes, The JD Gyms Team 💚
Nice, friendly and vibrant
I have recently joined the gym at Welgate shopping centre. It has a friendly environment which is easy to navigate and has great instructors. It offers a variety of different fitness activities. I hope they will soon include yoga, body balance, and Zumba in their offerings.
14 de agosto de 2024
Resposta da JD Gyms - Dundee
• Hi, thanks for the 5star review! It's great to hear your enjoying your experience so far and hope you continue to enjoy the various classes available at our Dundee gym
Regarding the different classes please mention this to a member of staff next time you visit as our in-club management teams create their own class timetables around the local demands.
Keep up the great work👍 The JD Gyms Team 💚
Resposta da JD Gyms - Dundee
Hi there Robert. Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Fantastic gym
Brilliant gym, so easy to get to just up from the bus station Dundee. Car parking is just a few minutes away for people also. The gym has a great friendly atmosphere and no time limits. The equipment is available without waiting too long. Absolutely Brilliant place.
13 de agosto de 2024
Resposta da JD Gyms - Dundee
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.