So much equipment, don't get judged for being there, staff are really helpful and always on hand if needed
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
So much equipment, don't get judged for being there, staff are really helpful and always on hand if needed
A empresa respondeu
The fact you’re paying a membership and unable to phone a number if there are issues but have to email and wait two weeks for a response and when there is a response it’s unhelpful and then have t... Ver mais
A empresa respondeu
My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... Ver mais
A empresa respondeu
First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... Ver mais
A empresa respondeu
Escrito pela empresa
Triumph Way, L24 9GQ, Liverpool, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So much equipment, don't get judged for being there, staff are really helpful and always on hand if needed

Resposta da JD Gyms - Liverpool South
The fact you’re paying a membership and unable to phone a number if there are issues but have to email and wait two weeks for a response and when there is a response it’s unhelpful and then have to wait a further two weeks for a response.
Gyms are not the cleanest & air conditioning is poor with no air conditioning in some of the studios where the classes are.
There are also 4 stair steppers which are very popular and there are sometimes a wait to get on and there are times when I’ve left the gym unable to use the stair stepper

Resposta da JD Gyms - Liverpool South
The new cleaning lady Jackie in JD Gym in Hunts Cross, Liverpool is superb! The gym is spotless, she needs a raise! I hope she never leaves the place has never looked so clean!

Resposta da JD Gyms - Liverpool South
I have been going to kellie spin class for a while now. I had a medical episode in one of her classes and I was looked after exceptionally well by her, Made me reassure an kept up to date with me the days following to make sure I was on the mend. Thank you very much kellie your a fabulous instructor.

Resposta da JD Gyms - Liverpool South
In the First day I requested for my cancellation because of my life routine I have to use gym after 11 pm so I can not use changing room and shower.
So still nobody accept my request and even till today I didn't use the gym and I moved to the gym group...
The customer service is awful
I have no clue about the gym because I never use it

Resposta da JD Gyms - Liverpool South
Attended Dave's spin class. It was fantastic, as a newbie spinner he is very supportive, helps you set your bike up right. Great music and lots of encouragement. You go at your own pace but the vibe in the class is amazing. If you're new to spin I'd recommend giving this class a go.

Resposta da JD Gyms - Liverpool South
I rejoined this week after a long injury so was happy I only got charged £15 this month . I love the vibe and no hassles in there , good atmosphere . It does need an update of equipment to be fair but I do get a good pump with what's available . Happy to be back there and obtaining my goals

Resposta da JD Gyms - Liverpool South
Just a nasty place with dubious behaviours going on both inside and outside at night , tired of the tick tock girls who have nothing about them except how they look , overall just a bottom of the pile kind of place !

Resposta da JD Gyms - Liverpool South
My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio..
A youg fit genrleman took us in and allowed us to wander around'. Then cam the site manager Rochelle who was very friendly, helpful and explained the procedure for registration. she also booked a day for induction.

Resposta da JD Gyms - Liverpool South
I’ve been going jd for over a year, all staff are friendly and the classes are great especially Kelly’s class. I attend LBT and bootcamp and honestly if you want to feel motivated and work hard these classes are the best. Kelly will always encourage and motivate you to push yourself to get the best results. I look forward to the classes every week.

Resposta da JD Gyms - Liverpool South
I’ve had such a great experience at this gym, but what really makes it stand out is Kellie, the PT. I go to all of her classes and she is honestly amazing. She’s incredibly supportive, always encouraging, and genuinely goes above and beyond to help me improve my fitness and stay motivated.
I especially love her LBT classes, she always makes me feel comfortable, no matter my fitness level, and she takes the time to help me if I’m struggling with anything. She explains exercises clearly, checks your form, and makes sure everyone feels included and confident. The classes are challenging but really fun, and I always leave feeling better and proud of what I’ve done.
If you’re thinking about joining or trying a class, I’d highly recommend Kellie. If she wasn’t at JD gym I probably would go to another gym that’s how much I love her classes!

Resposta da JD Gyms - Liverpool South
Been coming to this gym now for a year, and started classes around April last year. I do JD Circuit with Kellie on Mondays and most recently X Fit on a Tuesday (again with Kellie). I also started PT Kettlebell classes last year with Kellie and have really noticed a change in my body since doing these. Then LBT in a Thursday-and yes you've got it-with Kellie! She is really knowledgeable and is always around to ensure your form is correct and gives advice on nutrition too! She doesn't have to do this; but she does! I wouldn't train at any other gym or with any other trainers! Kelly is boss!! Nikki F xXx

Resposta da JD Gyms - Liverpool South
Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars , clips etc.
Benches are starting to look tatty. What are plans for new equipment?
Changing areas and showers need a proper deep clean.
This nonsense about swiping in and then if you have forgotten something, you can’t go and get it because you can’t only swipe in once. That’s stupid it’s 2026, get a grip and sort it out.

Resposta da JD Gyms - Liverpool South
Overall a fantastic gym, staff are all lovely, classes are really good. Everyone is very helpful and kind to new faces.
But for me, I give credit where credit is due for one instructor in particular. I attended the dance fit classes led by instructor Emily, and I had the time of my life. I haven’t danced before so I thought I’d give the class a go. Whilst it’s fast paced and the routines were of a professional standard, Emily made this workout accessible to those who needed the option, and pushed those who needed a challenge. She is a kind, talented young lady, who made me feel comfortable from the moment I stepped into the room. Emily said that it takes time to learn a routine - just like riding a bike, when you’ve got it, you’ve got it! Emily made a point of saying that as long as you’re moving in a way that makes you feel good, then that’s all that matters, which took any pre-class nerves or pressures I was feeling away completely. I wasn’t expecting to be the next best dancer, I went in for a fun, cardio workout, and came out feeling like I’d just performed in a dance show. Emily has this incredible talent of making people feel empowered. I was on the wrong leg and going left instead of right, and she still cheered me, along with everyone else on. Her main priority is for you to HAVE FUN, and I very much had a ball. Thank you Emily. Xx

Resposta da JD Gyms - Liverpool South
I’m new to the gym and went to the 9:30am Tuesday Legs, Bums and Tums class and honestly loved it. It really helped me and made me feel like I could actually do this.
The next week I had to go to the 5:30pm class instead and it was a completely different experience. The instructor was unbelievably rude. She told me I wasn’t doing things properly and basically said I should leave if I couldn’t do it. I’m a beginner an I thought classes were meant to help you learn, not make you feel judged and embarrassed. I left feeling really uncomfortable and honestly pretty upset. It’s knocked my confidence a lot.
I won’t be going back after that, which is a shame because my first class was great. I’ll be looking for a different gym where beginners are actually supported.

Resposta da JD Gyms - Liverpool South

Resposta da JD Gyms - Liverpool South
The gym is fine, what I would expect for the money. It's always clean and plenty of equipment.
Some of the equipment is quite tired, metal is rusty for example. Some of it could do with updating.
The music they play at 7am is a bit much sometimes. I understand it's a gym but at 7am I don't need to be hearing club/rave music - they could perhaps have an early morning and after 10am playlist for example.
People often leave weights around the gym, which isn't the gym's fault but they could have staff putting it back more regularly and more signs telling people to put it back/ penalties if people are caught not putting weights away. Sometimes they're in the middle of the floor which could cause an accident. Seems more of a problem here than at other gyms I've been to.

Resposta da JD Gyms - Liverpool South
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.