Originally got in touch because of a minor issue with the clasp on my dress and support was able to quickly and efficiently fix my issue. Ive always had a great experience ordering from you guys. You... Ver mais
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Veja o que dizem as avaliações
I absolutely love JLUXLABEL. JLUXLABEL has truly become my ultimate favorite clothing line. The style feels completely me now, and I’ve built such a strong collection that I honestly wouldn’t go anywh... Ver mais
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I purchased a dress from the sample sale that was final sale and unfortunately when it arrived, the shoulder had damage. I emailed Jlux and I am truly SHOCKED by how quickly they responded to resolve... Ver mais
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I’ve been ordering from jluxlabel for nearly 10 years. By far my favorite brand. Their style and size offerings are vast and the color selections are so feminine and upscale. My entire wardrobe is fro... Ver mais
A empresa respondeu
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Yes and more Yes!
Classy, chic, stylish and great quality clothing, fast shipping.
One tip: Be careful washing, some of the clothing is very delicate. Suggest dry cleaning or handwashing.
DO NOT PUT IN DRYER!
31 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Amanda, thank you so much for your thoughtful feedback! We appreciate you sharing the care tip!
Longtime Jlux fan
I’ve been ordering from Jlux for quite some time now, and I genuinely love everything about the brand. The quality of the materials is amazing, and the coats are absolutely gorgeous. They truly feel like unique, standout pieces you can’t find just anywhere.
Every time I wear Jlux, I’m asked where my outfit is from — by family, friends, and even complete strangers. That alone says so much about the brand.
I also love when you have sales, and being a member makes it even better since we get first access to certain new items. It’s such a great perk and makes shopping with Jlux feel special every time.
Thank you for consistently delivering beautiful, high-quality pieces!
6 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Marilyn, thank you so much for your kind words! We’re thrilled to hear you love the quality and uniqueness of our pieces, especially the coats. We love hearing that you receive compliments wherever you go. We’re also glad you enjoy the perks of being a loyalty member. We're grateful to have you be a part of the Lifestyle!
I love the online shopping experience
I love the online shopping experience. It was easy, convenient and fast shipping! The clothes is beautiful with high quality, true to size, excellent textile. I love it!
25 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
We’re so grateful for your kind words, Maritza! It’s fantastic to hear that you had an easy and enjoyable shopping experience, and that our clothing, quality, and fit met your expectations. Thank you for leaving a review!
I ordered very late
I ordered very late, literally Christmas Eve, and I wanted to get it before I left for my cruise on December 28th. It arrived on Friday the 27th! And the dress is stunning!🤩 I got so many compliments! It hides everything that we as women want hidden. It was the PERFECT New Year's Dress!👗 Highly rated!
27 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Kenya! We’re absolutely thrilled to hear that your dress arrived just in time for your cruise and that it was the perfect New Year’s dress! Thank you for sharing your feedback!
I absolutely love everything about…
I absolutely love everything about JLUXLABEL—from their clothing to their shoes and jewelry. Everything is so fashionable and truly makes a woman feel her best when wearing it. Beyond the style, I really appreciate their rewards program for members, which helps customers save money and encourages us to keep coming back for more. And let’s not forget the sales—they’re amazing! I love when they have occasional sales. JLUXLABEL will forever be one of my favorite stores.
4 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
We can’t thank you enough for such thoughtful feedback, Rebecca! We’re beyond thrilled to hear you love everything from our clothing to shoes and jewelry. It’s amazing to know that our pieces help you feel your best, and we’re so glad you appreciate our rewards program and sales as well. Your support truly means the world to us, and we can’t wait to continue being one of your favorite brands!
Fast shipping
Fast shipping! Quality products !
Elegant and tasteful
6 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Kenyan, your support means so much to us! Thank you for leaving a review!
Quality is always great
Quality is always great , returns are easy .
8 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Vanessa! We’re thrilled to hear you’re always happy with our quality and that the return process has been seamless. Your satisfaction means the world to us. Thank you for leaving a review!
Love love your clothes they are…
Love love your clothes they are gorgeous and such great quality and the fit is perfect (with the right size) . The shipping is quick as well. Definitely will be ordering from them again
29 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Deana! We’re thrilled to hear you love the fit, quality, and style of your pieces. It's great to know our shipping made your experience smooth, and we can’t wait to have you shop with us again!
Great quality and amazing customer service
I have purchased from your team several times, and each experience has been excellent. I truly appreciate the style, quality and sophistication of your products, and most of all, the consistently outstanding customer service. Thank you for maintaining such a high standard.
27 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much, Shainna! We’re thrilled to hear that each of your experiences with us has been excellent. It means the world to know you appreciate the style, quality, and sophistication of our pieces, as well as our customer service. Your kind words inspire us to keep maintaining the highest standards!
I love Jluxlabel
I love Jluxlabel, I’ve been a fan since they were Jade clothing. It’s literally 90 percent of my closet. Everything from the materials to the designs and knowing how it will fit is top tier for me. Their styles are fashionable yet elegant.
26 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Robin! We’re honored to hear you’ve been with us since the Jade Clothing days and that JLUXLABEL makes up such a big part of your closet. It means a lot to know our materials, designs, and fit continue to meet your expectations and that you love our blend of fashion and elegance!❤️
My favorite brand
My favorite brand. Clothing is truly luxury, high quality, well made clothing. Exclusive designs you will not find anywhere else. Just added the Aniza dress to my collection and I love it!
2 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much for your feedback, Laurel! We’re thrilled to hear you love your Aniza dress and that our exclusive designs continue to bring luxury and confidence to your wardrobe. Your support means the world to us!
Site is easy to navigate
Site is easy to navigate. Description is clear. Shipping was fast and easy. Clothes looked exactly as advertised
6 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Ashley! We’re thrilled your shopping experience was smooth and that our clothing looked exactly as expected. Thank you for sharing your feedback!
Unique, classic, colorful elegance...
These items are classy, colorful and unique.
True to size and vibrant would best describe these items.
I received multiple comments on t heir beauty and elegance!
27 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you for your kind words! We’re delighted our designs stood out and brought you so many compliments!
I love everything about JLUXLABEL
I love everything about JLUXLABEL. I will choose this brand over and over again. I love the class and quality that you all provide. The customer service is incredible.
6 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much for your feedback, Terrica! We’re thrilled you love our pieces and that our service has made such a positive impression on you!
They were a hassle to work with when…
They were a hassle to work with when they told the shipper to cancel my product. No compensation, no customer service, no accommodation
16 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Dionna! We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it can be when an order is canceled unexpectedly, and we apologize that you felt unsupported throughout the process.
We’ve requested your contact information from Trustpilot so we can review the situation in more detail and better understand what occurred. Our goal is always to provide clear communication and fair support, and we’d like the opportunity to assist in a resolution.
Thank you for your feedback. We hope to connect with you directly and address your concerns!
😍😍😍😍
I ordered 2 dresses for overnight shipping and honestly the quality was superior. Both dresses were stunning and I will continue to shop this brand
29 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much, Diamond! We’re thrilled your dresses arrived quickly and exceeded your expectations. Thank you for leaving a review!
Customer Service is good
Customer Service is good. Return process is easy. Love Jluxlabel!
19 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
We’re so happy to hear you enjoyed our customer service and hassle-free returns! Your support means the world to us!
First of all 90% of my closet is from…
First of all 90% of my closet is from Jluxlabel. I love love the quality, I always look very different from every one. I will continue to buy from this site. Delivery is always fast. I have never returned an item because their sizes are always acute.
6 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi CC, thank you for your loyalty! We’re thrilled our pieces add a layer of confidence! We cannot thank you enough for taking the time to leave a review!
I was notified every step of the way on…
I was notified every step of the way on my shipment, love the style and quality of this brand. Would love to model these pieces of beautiful clothes.
29 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Esmeralda, thank you for sharing your experience! It’s wonderful to know our style, quality, and communication stood out!
Great choices
Great choices, fast shipping, great customer service, and the fit is true to size!!! overall a 10/10!
31 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you for sharing your feedback, TV! We're pleased to know your overall experience was 10/10!
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