After having last min cancellations with various nannies in my local area , I finally came across this app ! I can now easily find reliable sitters for the next day with very little notice as there ar... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We've been using Bubble for almost two years, and it has been a fantastic experience for our family. We have had a few different babysitters, and recently found the perfect one! She is warm, trustwort... Ver mais
A empresa respondeu
Great app both women have been really great. My children have SEN so it's really important when I book someone they have experience and know how to handle the extra need my children may require. Highl... Ver mais
A empresa respondeu
Easy to post for a baby sitter and review applicants. We have used bubble for different one off sits for the last two years & always had a good experience
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most.
Informações de contato
27 New Dover Road, CT1 3DN, Canterbury, Reino Unido
- support@joinbubble.com
- joinbubble.com
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to find a great babysitter
11 de julho de 2026
Resposta da Bubble
Thank you for the review, and glad you found it easy to find a sitter that was a good fit for your family :)
Such an easy app to use and happy with…
Such an easy app to use and happy with our babysitter experience
11 de julho de 2026
Resposta da Bubble
So glad to hear you're happy using Bubble, and we really appreciate your review!
Resposta da Bubble
So glad to hear you found Bubble easy to use - we really appreciate the review :)
Terrible App - Support making bookings when expressly told do not
The sitter I have been using through Bubble is great. They are reliable. My issue is with Bubble themselves. I have had numerous issues with them creating repeat bookings without my permission. In fact I expressly told them not to on two separate occassions and they proceeded to anyway. One time they managed to have the same sitter booked twice on the sams day, due to them making bookings without my permission, the system then tried to charge me for both sits. I had to go back and forth with customer service to resolve. Most recently after I responded to a mail and expressly asked them not to roll my bookings, a mail to which they confirmed, they then created 4 weeks of bookings on my behalf. I have now contacted them 4x where they have confirmed they have resolved and the bookings, that we do not need, remain on the account. Instead they cancelled bookings I made for this week, resulting in confusion and a last minute childcare scramble. Incredibly frustrating and a waste of my time. Plan on cancelling my subscription next week after school term ends. Cannot recommend to others.
14 de julho de 2026
Avaliação não solicitada
Resposta da Bubble
Dear Averee, we're so sorry about the misunderstanding and the inconvenience caused.
We do our best every day to make life simpler for the parents who rely on us, and on this occasion we fell short.
As discussed, we take feedback like this really seriously and always use it to get better.
We're here to help if you need it in the future.
Thanks,
Team Bubble
Thank you Bubble for helping us find someone so special!
We've been using Bubble for almost two years, and it has been a fantastic experience for our family. We have had a few different babysitters, and recently found the perfect one! She is warm, trustworthy, and genuinely caring, always going above and beyond. Our children absolutely adore her, and we couldn't recommend her more highly
11 de julho de 2026
Resposta da Bubble
This review made our day! 💜 Thank you so much for sharing your kind words!
Exceptional Service
The service is exceptional and very professional. Happy I chose this platform for the most experienced sitters.
8 de julho de 2026
Resposta da Bubble
Thanks so much for your lovely review, and we're so glad you're happy with the sitters you've met on Bubble. Appreciate it!
I love Bubble
I love Bubble - have used it for many years now and have found some amazing sitters on there.
5 de julho de 2026
Resposta da Bubble
Thank you so much for your lovely review 💜
My 2 children (1 and 5) felt happy and…
My 2 children (1 and 5) felt happy and relaxed with her from the very beginning
4 de julho de 2026
Resposta da Bubble
We're so happy to hear that your children were happy with your sitter. This is the best feedback we could ever wish for! Appreciate you sharing your experience 💜
It was so professional and the system…
It was so professional and the system was great and so easy to use.get what I was expecting.
29 de junho de 2026
Resposta da Bubble
We are so grateful for this review, thank you 🤩 So glad Bubble worked well for you!
Excellent babysitting booking service from beginning to end
I honestly cannot fault Bubble's babysitting booking app/service; from searching, messaging, reviewing sitters’ profiles and past feedback, to booking and completing sit, the whole process is very smooth and stress-free.
When you need last minute babysitting, that level of service is not only helpful but also necessary to get on with your day.
Every sitter I’ve had has been great, some will obviously be a better/more experienced but overall all are excellent.
Almost all are super experienced and qualified and my kids are calm, entertained and well looked after throughout the sit. My kids actually love it when we have a sitter!
I cannot compare to other apps/services but I have little reason to switch.
30 de junho de 2026
Resposta da Bubble
Thank you so much for this incredibly kind review! We're so glad the process has felt smooth and stress-free for you, and even more so that your kids look forward to it. This made our day - we really appreciate you taking the time to share your thoughts.
Resposta da Bubble
Happy to hear you had a good experience and found your sitter very nice! If you have a moment, don't forget to leave a review in the app too, it helps other families and recognizes great sitters 💜
Great experience
Nihad was really friendly and very understanding with the timings and logistics of getting to my address. Children happy overall great experience
27 de junho de 2026
Resposta da Bubble
Thank you for sharing your experience with us! We're glad Nihad's friendliness and flexibility made everything easier, and it's fantastic to hear your children were happy 😍
If you haven't already, we'd love if you could leave Nihad a review in the app too. Your feedback would mean so much and helps other families find great sitters!
Really reliable and trustworthy person
Really reliable and trustworthy person! Super fun for my child.
25 de junho de 2026
Resposta da Bubble
Aww, we're so happy to hear your child had a fun experience with a reliable and trustworthy sitter in the app 💜
We're here whenever you need us!
Simple, Easy to Use!
Simple, easy to use app. Wide range of sitters and we were able to find someone very specific to our needs.
25 de junho de 2026
Resposta da Bubble
Thank you for your kind review! We're pleased you found the app simple to use and were able to find the right sitter for your specific needs.
We appreciate your support and hope to help again whenever you need childcare!
The customer service at Bubble is…
The customer service at Bubble is fantastic. My sitter cancelled on me 15 minutes before she was due to be here, when I contacted the Support team, Oleksandra was so helpful. She helped me find a new sitter.
Thank you!
18 de junho de 2026
Resposta da Bubble
Thank you for sharing your feedback! We're glad Oleksandra was able to jump in and help find a new sitter last-minute 🦸♀️
If you ever need anything, you can always send us a message at support@joinbubble.com.
I am extremely disappointed
I am extremely disappointed with my experience with Bubble.
My account was permanently closed after I missed a booking due to unexpected public transport issues. I left over two hours before the booking and did everything I could to get there, but buses and trains were not running as expected. I kept the family updated throughout and explained the situation as it happened.
Despite this being the only booking I have ever missed, Bubble decided to permanently close my account. I feel that the decision was unfair and disproportionate, especially as the circumstances were outside of my control.
I have always cared deeply about providing good childcare and maintaining a professional service. Instead of working with me to resolve the issue, Bubble chose to remove my account entirely.
I hope Bubble will reconsider how they handle situations where sitters experience genuine emergencies or transport disruptions.
22 de junho de 2026
Avaliação não solicitada
Resposta da Bubble
We take great care to handle all cases like this with the utmost sensitivity and common sense. We care deeply about our sitter community, and we work hard every day to build a platform that supports them, looks out for them, and allows them to do their best work in a safe and fair environment.
We never deactivate any customer's account for no reason - and without a very deliberate and considered process.
Contrary to what was written in this review, this particular sitter, in only a short space of time, had multiple reliability issues arise with their first few sits on the platform, and the decision was made to suspend their account.
We take responsibility, safety and security extremely seriously - it is the most important thing to us, and unfortunately, this will result occasionally in us having to take action and suspend a user's account.
The same goes for sitters and parents on our platform - if people are not acting in a manner that aligns with our code of conduct, and in a manner that protects the bests interests of all our customers, then we will be proactive and take action when needed.
We believe this is something all our customers would expect from us, and we take our responsibilities here extremely seriously.
Resposta da Bubble
Pleased to hear you’ve had a great experience using the app and found booking easy! We appreciate this 💜
Great experience
The app is easy to use and find babysitters nearby. The sitters are verified and our experience has been great!
20 de junho de 2026
Resposta da Bubble
Yay, glad to hear you’ve found the app easy to use and that you’ve had a great experience with the sitters nearby!
If you ever need anything, you can always reach out to us at support@joinbubble.com.
Sarah did a great job
Sarah did a great job! The kids loved her. Would definitely work with her again.
19 de junho de 2026
Resposta da Bubble
We’re happy to hear Sarah took great care of the kids — and even better that they loved her 🦸♀️
If you have a moment, we’d really appreciate it if you could also leave a review for Sarah on her profile. It really helps sitters and means a lot to them!
Great service.
18 de junho de 2026
Resposta da Bubble
Thank you for taking the time to share your feedback! Really glad you’ve had a great experience with Bubble 🐣🍼
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