Joint Electrical Services Ltd Avaliações 

208
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos

Escrito pela empresa

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

208 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(208)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really great service from start to…

Really great service from start to finish. Knowledgable staff and fixed my issues with my Bora hob. Really pleased and would definitely recommend.

6 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi Chris
Your recommendation is greatly appreciated from all of us at JES.
Check out our service plan on the website; www.jointes.co.uk

Avaliado com 5 de um total de 5 estrelas

Amazing service

The Reception Team (Anne) and both the engineers who visited were exceptional. The work took much longer than anticipated but both of them patiently managed to replace the faulty part successfully.

13 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for your recognition of the whole JES team. We are pleased you were happy with us.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Couldn't be happier

Couldn't be happier. The two lads were prompt, polite, clean and knowledgable. Not only did they fix the issue with our Bora products - they were also helpful explaining a few things we were unaware of.
Would highly recommend JES Ltd if requiring their skills.

11 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Barny, our engineers have asked me to thank you for your generous feedback.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, engineer arrived on time and with everything needed. All carried out very efficiently.

7 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for recognising the whole of the JES team from start to finish of your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Really helpful engineer who went above…

Really helpful engineer who went above and beyond to help me with issues with my Bora hob.

6 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

We appreciate your comments in your feedback.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great service and nice people business…

Great service and nice people business wide. The Bora system is tricky to access but the engineer worked amazingly well in a tight space to fix the issue without having to remove it from the concrete top. Highly recommended .

6 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi Paul, we are delighted you were happy with the service of JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Really good service repairing my Bora…

Really good service repairing my Bora kitchen hob. They were extremely knowledgeable and did a thorough job, testing everything was working correctly after. The guys were polite and professional, and Anne who works in the office was also helpful and ensured everything ran smoothly. I would highly recommend.

5 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi Graham
Thank you for your feedback and picking up the professionalism of our engineers. Happy to have helped.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administartor

Avaliado com 5 de um total de 5 estrelas

Very professional company

Very professional company, arrived on time and completed the work promptly. Recommended.

1 de março de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for recognising we at JES aim to be professional at all times with our customers.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great service super efficient

We’re so quick at responding to our issues and had the tools and correct parts to fix the problem at the house.

29 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for the positive comments from your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Work

The engineers arrived at the time we were given and inspired confidence throughout. They were extremely tidy whilst working and were able to quickly fix the error codes on my Bora hob. When that was complete they tidied up properly and gave the hob top a clean so we couldn’t even tell they had been, apart from the fact the hob is now working as it should. Pleasant, professional engineers and excellent communication with head office.

28 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

We at JES are grateful for your feedback and positive comments regarding your service visit.
Check out our service plans on the website: www.jointes.co.uk

Avaliado com 5 de um total de 5 estrelas

I strongly recommend JES for their…

I strongly recommend JES for their professional and dedicated work, they have been helpful and decisive all throughout. Great team of experienced and highly skilled engineers. Well done Simon and his team!

22 de janeiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Your recommendation is greatly appreciated by all of the team.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, prompt response and good advice offered

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi, we are grateful for your recognition of our efforts to provide an excellent service.
Check out our service plans on our website: www.jointes.co.uk

Anne Steele
Operations Administartor

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Prompt e-mail communication to schedule appointment, and notification text messages ahead of arrival. Service Engineer was prompt, courteous and completed the job quickly. Thanks very much!

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

We appreciate your words and recognition of everyone involved to make your experience with JES a professional one.
Check out our service plans on our website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great service from the team

Great service from the team. First class communication and Josh the engineer was great, took his time to test and check everything was working fine.

20 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for recognising the whole team. We pride ourselves on being a team a JES.
Check out our service plans on our website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Efficient, Reliable and professional fixing of Bora Induction hob

J.E.S. Were amazing with the service they provided us when our Bora induction hobs extractor fan started showing an error message. I emailed them about the problem and they came back quickly with a proposed day to come and fix it. They were moved the time to accommodate me which meant thier Engineer Joshua arrived as early as 7am. He was pleasant, professional, efficient and tidy. He answered all my questions and fixed the problem. Thank you J.E.S and Joshua.

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for your comments. We are pleased to hear you were happy with our service.
Check out our service plans available on our website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Would highly recommend. This company has been called by Bora to my house a few times now for issues and I can confidently say that the issues have been resolved in a timely manner.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Mitu, thank you for appreciating us at JES.
Check out our service plans on the website; www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Bora Pure repair

The technician from JES came all the way down from the midlands to fix our Bora Pure job under warranty. Overall we received an excellent service from initial booking and arrival notifications to the actual repair and handling of our kitchen. 6 stars.

16 de janeiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi Stephen, we are delighted our service reached a 6*. Thank you for your review from the whole JES team.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administartor

Avaliado com 5 de um total de 5 estrelas

Bora Repair

Struggled to get Bora Germany to sort at first but when they agreed to a repair Joint ES were straight on to the case and contacted me immediately.

I was visited by Damien who came to fix our Bora cooker and he was marvellous. Sorted out the problem immediately and now running smoothly.

5 stars to the UK team and not quite as many to Bora Head Office.

9 de janeiro de 2024
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Thank you for recognising the effort JES make to ensure customers receive satisfaction.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

We had a brilliant service

We had a brilliant service, the team were helpful and friendly and couldn’t have done more.

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Samantha, thank you for reviewing JES so positively.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

First class service from beginning to…

First class service from beginning to end. Outstanding

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hi Martin, The whole team thank you for your great review. We are happy to have helped.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

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