My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver mais
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Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver mais
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Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver mais
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Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver mais
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Detalhes da empresa
Escrito pela empresa
UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Informações de contato
Ibstock, LE67, Leicester, Reino Unido
- 01530220693
- support@jointes.co.uk
- jointes.co.uk
4,8
Excelente
208 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly Recommend
Reliable, friendly, professional and efficient service from start to finish. Couldn’t fault and would recommend.
1 de julho de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Chloe, thank you for your comments on the JES team. We were happy to be of service to you.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Excellent Service.
Engineer kept me informed of his estimated arrival time. He arrived on time and worked very tidily and clean covering and protecting all surfaces. Repair carried out and full test of hob done .Excellent service.
8 de maio de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Dear Mr Blair, thank you for the feedback on the service provided. Our engineer is delighted you were happy with his work.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
The engineers turned up when they said…
The engineers turned up when they said they would, and carried out the replacement of the glass panel plus a service quickly and efficiently, including a demonstration
29 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Martin, thank you for your feedback and recognising our engineers efforts.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Couldn't fault the service
Couldn't fault the service - efficient, reliable and good communications.
1 de maio de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Alistair, we try very hard to keep our customers updated throughout the process. We are please to see you were happy with us.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Very professional service
Very professional service. Efficient polite and friendly staff.
24 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
We appreciate your kind comments on the JES team. Thank you
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
The repair to my BORA hob was organised…
The repair to my BORA hob was organised through Germany with JES very quickly. The engineer arrived on the specified day and time and worked efficiently to identify and solve the problem. I was very pleased with the whole service.
16 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Dear Janet, thank you for your review and we are delighted you were pleased with the efforts of JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Excellent service fixing my Bora from…
Excellent service fixing my Bora from start to finish.
23 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Priya, Thank you for appreciating us all at JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Quite happy
The visits were organised well and professional. The technicians were knowledgeable, helpful, neat and professional.
30 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Dear Jennifer, thank you for your feedback. It is good to see you were pleased with JES. We will aim for a 5* if we visit again.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Bora Professional Repair - excellent
Came to do a repair via Bora service request. Really excellent service end to end from contact-arrangements-work job done to a very high standard, tidy and on time. Really impressed.
11 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you David for recognising the whole team effort at JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Engineer is superb
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine.
The booking a date system does need speeding up as you feel like your request has fallen into a black hole until eventually you get a reply. Once you get a reply all is very smooth so it is just an initial lack of information.
15 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Ian, we appreciate your feedback and have since looked at the booking system following your review. You will be pleased to know all black holes have been eliminated. Thank you
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
First class
Prompt, friendly, careful and efficient. And great job.
8 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you for taking the time to review JES. We are delighted to have completed the repair to your satisfaction.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Joint Electrical Services arranged for…the rplacement of a glass surface on our hob.
Joint Electrical Services arranged for the replacement of glass on a hob for us and the work was completed efficiently by the engineer and at short notice to fit in with our schedule. We are very satisfied.
4 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Phillipa, thank you for taking the time to acknowledge our efforts to support our customers.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Great Contractors
JES were arranged by Bora to fix my hob under warranty. JES were excellent, very professional, friendly and incredibly careful to protect surfaces which I really appreciated. I wish all contractors were like this.
4 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
We aim to be "the best" and go the extra bit to show our customers we care about the service we provide. Thank you for noticing.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Great efficient service
Great efficient service, replaced the item and all is back to working order.
3 de abril de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you Christopher. Happy you are up and running again.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
I recently broke a bora hob
I recently broke a bora hob, phoned jes on the Monday, I’m in London, they are in Leicester, advised it was extremely urgent as my clients were moving in and having a dinner party on the Wednesday. Tuesday night they had sent one of their operatives, replaced the glass, carried out all the required tests leaving the hob looking brand new again. From start to finish every person I dealt with was outstanding in their manner, service and professionalism, I cannot recommend the company highly enough.
25 de março de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Hi Roger, We were very happy to help your client be prepared for their dinner party in time. We always do our utmost to perform the highest of standards from the first contact to the engineer visiting the property. So we are delighted you feel we have.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Friendly and efficient service .special…
Friendly and efficient service .special thanks to Anne
25 de março de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you! what more can we say.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Replacement of broken glass on Bora hob
Good communication from the team, who were accommodating on finding a date that worked for both parties. Engineer was prompt, polite and friendly and tidied up beautifully afterwards! Job was completed to a high standard.
26 de março de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Dear Kirsty, good communication and friendly professionalism is a must for us, so thank you for appreciating our efforts.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Our experience with Joint Electrical…
Our experience with Joint Electrical was very pleasant, they are skilled, efficient and excellent at customer service.
29 de fevereiro de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
We appreciate your recognition of our whole team from first contact to completion of the appliance repair.
Check out our service plans on the website; www.jointes.co.uk
Anne Steele
Operations Administrator
The guys were excellent
The guys were excellent. Friendly, efficient and very knowledgeable about Bora hobs. They knew exactly what to do in order to fix it.
20 de março de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you Marina for your comments. Our engineers are constantly training and updating their knowledge on appliances.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Can't fault
Great communication, worked around my schedule. Did the job perfectly.
19 de março de 2024
Avaliação não solicitada
Resposta da Joint Electrical Services Ltd
Thank you Martine for your acknowledgement of our efforts to accommodate customers needs.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
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