I’m a returning customer through and through because JPHA offer an exceptional service with bottles at great prices. Trouble free delivery and they always come very well wrapped and packaged. Cannot p... Ver mais
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Veja o que dizem as avaliações
I haven’t tried the Balvenie Pineau 16 that I have just received, but I’m already impressed with JPHA. They have a fantastic range of whiskies along with great offers. The delivery service is incre... Ver mais
Superbly packed, great customer service (I needed to amend a delivery address). Ordered 2 bottles, absoloutley love the Balvennie limited edition box. Another 2 for my collection, my kids may have a... Ver mais
I’ve been buying from JPHA for some time now, and I’ve been very happy with both their service and their excellent inventory. They keep customers regularly updated on new offers, rare finds and specia... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.
Informações de contato
9 Corbets Tey Road, Upminster, RM14 2AP, Essex, Reino Unido
- enquiries@jpha.co.uk
- jpha.co.uk
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Your service was very good
Your service was very good. You delivered on time. The drinks were properly packaged. The price was reasonable.
I was very satisfied.
17 de agosto de 2026
Fast delivery
Fast delivery, easy website, easy checkout, fab selection, good prices, and got a free dram and more points, keeps me updated with emails without bombardment...Great store
27 de agosto de 2026
Ordered online and the delivery was…
Ordered online and the delivery was prompt. Amazing service, excellent whisky, and a great price. Really pleased with the whole experience and would definitely recommend.
2 de setembro de 2026
Avaliação não solicitada
As all of my orders I've made great…
As all of my orders I've made great quality and service
27 de agosto de 2026
Great expressions
Delivery was delayed but not a JPHA issue. Whiskies well packaged and lovely expressions at a good price.
27 de agosto de 2026
Top Class Service
Always delivering the very best service and competitive prices.
26 de agosto de 2026
Adults pick and mix
Great range of flavours, ages and strengths. A pick and mix store for adults. Coupled with personal customer service .
20 de julho de 2026
great price for an outstanding whisky
great price for an outstanding whisky. Well packaged and promptly delivered
24 de agosto de 2026
Over charged and left messages many…
Over charged and left messages many times. Asked them to call back.No response at all. Very disappointing.
24 de agosto de 2026
Resposta da JPHA
Hi Padma,
We're sorry you initially had difficulty reaching us. We have since been in direct contact and clarified the charge relating to your order. We're glad we were able to resolve matters and look forward to welcoming you back.
All the best,
Jonny / JPHA
For the discerning whiskey enthusiasts:Excellent website selling quality…
Excellent website selling quality whiskey at quality prices. Delivery excellent. Highly recommended for the discerning whiskey consumer.
26 de agosto de 2026
Avaliação não solicitada
Excellent service
19 de agosto de 2026
I ordered from batch 17 of the…
I ordered from batch 17 of the Laphroaig. Cask strength. I really like this and it is the best price I can find. Delivery was fast too.
18 de agosto de 2026
Interesting and great value…
An easy company to deal with and who find and offer a very strong product range in terms of diversity and interest.
14 de agosto de 2026
Brilliant company
Brilliant company, great products and good value for money. Delivery was really quick.
12 de agosto de 2026
Efficient from start to finish.
17 de agosto de 2026
Bought a Whiskey bottle as a gift…
Bought a Whiskey bottle as a gift expected is as postage advertised so all was good until had email explaining you didn’t have the bottle i bought and had oversold? until i explained how disappointing this was as a company, but miraculously after checking they found a bottle to send? so be aware your purchase might not arrive as described.
12 de agosto de 2026
Resposta da JPHA
Hi Dylan,
We're sorry the initial stock availability was incorrect. The additional bottle became available following a cancelled order that was returned to us unopened. We prioritised it for you and upgraded the delivery service to ensure it reached you on time. Your feedback has been valuable, and we have since addressed how we display pre-orders and live stock.
Best regards,
James
Just that everything went smoothly
Just that everything went smoothly, no delays, no problems and delivery was fine.
4 de agosto de 2026
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