How is the insurance claim number 24/7 but no one picks up ? I called a total of 50 times last week and no one picked up. My claims adjuster called me at the crack of dawn and never contacted me again... Ver mais
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Veja o que dizem as avaliações
I was over charged because I didn’t send my odometer pictures just one day late. Now, it’s a problem getting the money returned to my bank account. If the money is not returned today, I will be cancel... Ver mais
Sometimes I talk to customer service representatives at other companies and it takes them so long to respond to my concerns or what I want to do on my account. I feel they are not customer oriented.... Ver mais
I needed to get my payment method straightened out. wasn't sure about how to get a certain payment method added Lupita Anzaldo helped with this, she was very patient with me, as I am a little slow wo... Ver mais
Detalhes da empresa
Escrito pela empresa
“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure
Informações de contato
12011 San Vicente Blvd, Suite 330, 90049, Los Angeles, Estados Unidos
- (505) 587-8467
- info@just.insure
- just.insure
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I feel like you guys charged too much
Rate increase
When i first enrolled my rate was 38 cents a mile. Now 90 days later my rate has gone up to 42 cents a mile. The reason was I didn't have a long credit history. My credit history was the same 90 days ago at 38 cents and I have paid bill on time. I also had to turn the GPS locator on my phone. It was charging my account when I wasn't driving.
GREAT PRICE@!!
fantastic!!
The rates are extremely competitive.
The rates are extremely competitive.
I like that I can pay for the miles that I actually drive and not have to pay it when my car is sitting in the parking lot at home .
They help you so much
Estella Montoya was extremely helpful
Estella Montoya was extremely helpful. I needed help with my insurance showing as "confirmed" in the NV DMV system. She resolved the situation and by the end of the call my insurance issue with the DMV was resolved. I appreciated her kind and efficient support. Thank you, Estella.
I had the best experience and Lupita…
I had the best experience and Lupita anzaldo was the best of help !! Yall definitely need more people like her on yalls team !! Keep up the amazing work lupita !!
Estella Montoya helped me a lot in…
Estella Montoya helped me a lot in troubleshooting the system with the duplicated account issue and successfully getting me to the quoting page. Really thankfully to that.
Convince, and it is for me, I only drive around my local stores , the price is right, I do recommend to any one,
It's what's whipping BOIII!
Love how nice and affordable my plan is.
Great starter insurance
Moved in Yuma, Az in February and needed to insure a Honda Civic. This was the easiest I have ever insured a vehicle. The prices are based on how often you drive your car and how far. We get charged a daily rate and a per mile charge. Very happy with the service.
Quick and simple!👍🏾
I’m honestly disappointed
I’m honestly disappointed. I’ve had multiple policies with Just Insure and even left an amazing review for this company in the past. So I expected that long-time support and loyalty would count for something. Unfortunately, that wasn’t the case.
I was speaking with a supervisor named Estrella, and while I understand policies are in place for a reason, what I was asking for wasn’t unreasonable. The car in question isn’t being driven, it’s just parked in my driveway. I actually just got possession of it due to my separation, and I didn’t want it sitting there uninsured. I’ve never made any outrageous claims in the past, and my driving history has never shown high mileage. In fact, I even mentioned that I don’t come close to 50 miles a day. For all of my policies, I’ve been an ideal customer for this company.
All I was asking for was a small courtesy adjustment, something I know can be done at a supervisor’s discretion. I asked multiple times, “What can you do?” and instead of being met with humanity, I was met with robotic responses about terms and conditions. Not once did she acknowledge my question or offer to escalate it to someone with more flexibility.
To make matters worse, I explained that I’m a mom of three young kids under the age of 6, and the car’s only key was misplaced by one of them, it’s likely somewhere in the house. Still, no grace. No understanding.
It’s sad that I’m leaving this company not because of the product itself, but because the people representing it don’t seem to care about the people they’re serving. I know what good customer service looks like, I’ve worked in the field for over 15 years. This ain’t it.
Idk wtf everyone is saying they have…
Idk wtf everyone is saying they have great customer service over when. This company quoted me at 40 to 50$ a month coverage I signed up and it's not been even 2months and they have already charged me 100$ and want another 100$ it's Ludacris false advertising horrible company
Laura Albarado
Great app, great prices. awesome service. Specially Laura Albarado, thanks for your quick helpful responses and top notch professionalism. it's nice knowing my insurance actually has my back.
I think ur charging outrageous prices
I think ur charging outrageous prices. I wish u would give me a break. I mean, I allow u guys to record my driving and I think I fairly do quite well. But yet, no break. Thank u for inviting me. I just do not understand when I will catch a break
Explaining my issue
I thought I was going to have a very difficult time explaining that I have new engine and the matching cluster for the new engine and having to verify mileage. But Estella Montoya helped me through this worried free. I would definitely recommend Estrella and just insurance to family and friends. Thanks again Estella Montoya for all your help with my issues. 5 stars for just insurance and 10 star rating for Estella
Great insurance
I just don't like when u r charged for riding with someone else and ur cars not being used so u have to ask for a refund
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