How is the insurance claim number 24/7 but no one picks up ? I called a total of 50 times last week and no one picked up. My claims adjuster called me at the crack of dawn and never contacted me again... Ver mais
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Veja o que dizem as avaliações
I was over charged because I didn’t send my odometer pictures just one day late. Now, it’s a problem getting the money returned to my bank account. If the money is not returned today, I will be cancel... Ver mais
Sometimes I talk to customer service representatives at other companies and it takes them so long to respond to my concerns or what I want to do on my account. I feel they are not customer oriented.... Ver mais
I needed to get my payment method straightened out. wasn't sure about how to get a certain payment method added Lupita Anzaldo helped with this, she was very patient with me, as I am a little slow wo... Ver mais
Detalhes da empresa
Escrito pela empresa
“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure
Informações de contato
12011 San Vicente Blvd, Suite 330, 90049, Los Angeles, Estados Unidos
- (505) 587-8467
- info@just.insure
- just.insure
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Personal and direct communication
CSR was professional and well spoken, sounded like Ai at first (had to confirm a human’s voice was on the other end).
The call was handled with limited words and ease of service. All my questions and needs were handled within 5 minutes.
I’m happy we chose Just Insure insurance company. More affordable and reasonable than major insurance companies we had in the past.
Lupita Anzaldo was such a great help
Lupita Anzaldo was such a great help! Definitely helped answer any questions or concerns I had!
Working with Lupita Anzaldo was super…
Working with Lupita Anzaldo was super fast and easy! She made the whole process smooth and stress-free, and helped me get set up with my car insurance right away. Highly recommend!
Customer Service Excellence
I’ve been with Just Insure for a few weeks now and it has been an extremely enjoyable experience so far! I’ve had a few issues with the DMV’s in my state and Lupita Anzaldo has been amazing helping me throughout everything! I really appreciate all of the effort she has been making to continue to provide a great customer experience.
Ease of communication
I truly appreciated Lupita Anzaldo's assistance when i needed an update regarding my account.She provided efficient and friendly communication through the chat feature.
Excellent very clear well spoken
I love the fact that she was well spoken seemed very well educated spoke very clearly sounded like a an American girl to me thank you very much I'm tired of speaking to customer service from a different country hard to understand I appreciate you using someone like the person I spoke to lupita Anzado
Quick and helpful
Lupita Anzaldo helped me, she was very helpful!
Horrible company do not believe any…
Horrible company do not believe any positive reviews they are lies !! This company will overcharge and not refund. You will end up finding rates just as cheap with other companies who don’t use pay per mile rip off !! Don’t end up being threatened with collections or creditors when overcharged for miles you don’t drive. Don’t be another sucker!!
They always are in contact and its…
They always are in contact and its simple,pay your fee,lowest around arizona,for the poor which is ME,ALL THERE STAFF ARE UNDSTANDING AND COMMUNICATIVE..OR I WOULD BE TAKING A BUS IN MY INDUSTRY BUSES ARE USELESS ... THANK YOU JUST INSURE
Lack of customer service
They have customer service agents that lack empathy like Lupita. They should train their customer service how to actually have customer service, instead of disregarding how they make their own customers feel. They hire people who lack any care.
I enjoy 😊 paying by the mile
I enjoy 😊 paying by the mile!!
Especially since I don’t drive around lot, expect when I have a lot of miles driving to my medical appointments, Just always has my back.
Too expensive and they are very rude
They cancelled my policy and are acting very rude I paid them five times and they cancelled for non payment and gave only seven days to pay a sixth time in the same month when they told me it would only be $30 per month 😭 they seem to be a little racist as well..
Awesome
Awesome. People have to be blind and totally ignorant to use any other car insurance basically..Period! Had State Farm for years, and they were the best priced $158 monthly. Just Insure $50. You do the math!?
And for those who think they know something they don't. I've been a state licensed producer for 15 years.
Quit being so mindless people.
From a guy who still doesn't know much.
Love the price and the access I have to my account and the customer service is quick to respond.
Horrible Insurance
Horrible Insurance
I went with this insurance awhile back and it was the worst mistake of my life. Even though I didn't drive as much they found every way to charge me no matter what. I use my car for work and back and they want me to pay 300 a week that is insane and then they threatened to have the charge on my credit if I didn't pay. Please do yourself a favor and stay far away from Just Insure!!
You seem to be customer concern and genuinely honest.
You seem to be fair, accurate and honest.
Just Insure is legit!
Just Insure is legit!!
If you drive very, very little like me, and you are sick and tired of paying hundreds of dollars a month to insure a car you rarely drive, just get Just Insure.
I had heard about pay-per-mile, and thought it would be perfect, but didn't think pay-per-mile insurance was real (and available in NV) until I found Just Insure!
I seriously appreciate Lupita for her knowledge and help when I called. She confirmed that they do contact the DMV to update their files. And she even did it for me while we were on the phone! I saved almost 70%! I drive around 150 miles a month. But you can use the slider in the app to simply increase your miles to 500, 1000+ a month, whatever you use, and the price goes up accordingly, but not by that much. Finally! A legit. No BS, pay-per-mile insurance company for infrequent drivers! Thank you Just Insure!
This is really the most reasonable auto insurance I have ever had and there customer service is top notch.
They are honest upfront and to the point. Best auto insurance I have ever had. You have got to try this company and if you don’t you are paying way to much for insurance.
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