My favourite tracksuits by far! They’re so comfy but still look really stylish, and I always get compliments whenever I wear the matching sets. They’re perfect for colder days, but I also love mixing... Ver mais
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Veja o que dizem as avaliações
Lovely clothes and great quality. Fast delivery and fast and efficient to get back to u over any problems. Anna was very helpful when I had a problem with a pair of pants and sorted issue with no prob... Ver mais
A empresa respondeu
Orders have all been shipped quickly. Tracksuits and clothes are so comfortable and last for ages. Have bought lots of different colours. Would highly recoommend. Just size down as the clothes are ove... Ver mais
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The quality of their products is unreal, very trendy and so comfortable but at the same Time so affordable it doesn’t break the bank unlike other brands. I use them for winter wardrobe and travel and... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de moda feminina
- também em
- Loja de agasalhos
- Loja de camisetas
- Loja de lingerie
- Loja de Roupas
- Loja de roupas Plus Size
Escrito pela empresa
Designed exclusively in the UK, KAIIA was born to inspire and deliver an elevated approach to fashion-forward street style for the modern, urban, cool-girl. With a laid back edge at the core, KAIIA THE LABEL is on a mission to make young women feel empowered through a curated wardrobe that provides wardrobe staples with a fearless edge and a subtle sexy aesthetic, no matter what shape or size. Elevation is our ethos. #WEAREKAIIA
Informações de contato
Reino Unido
- support@kaiiathelabel.com
- kaiiathelabel.com
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had an issue recently with some gift…
Had an issue recently with some gift cards I had , contacted customer support via email and got everything sorted for me. Was very efficient and helpful. Cannot fault the team. Thank you ☺️
7 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Serena,
Thank you so much for leaving us such a lovely review! We’re so happy our customer care team could quickly resolve the issue with your gift cards for you.
Enjoy using your gift cards, and we look forward to shopping with you again soon.
Sam x
Great quality
Great quality material and amazing pieces and colours, highly recommended xx
6 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Skye,
Thank you for taking the time to leave such a wonderful review. We put a lot of care into selecting high-quality materials and vibrant colours, so it’s amazing to hear how much you love your new pieces!
We appreciate your recommendation and look forward to welcoming you back to Kaiia soon.
Amy x
Resposta da Kaiia The Label
Hi,
Thank you for your feedback! We are thrilled to hear that you are satisfied with the quality of our products. At Kaiia, we strive to provide our customers with the best possible experience, and your positive comments motivate us to continue delivering high-quality items.
Thank you for choosing Kaiia.
Sarah x
Great quality and cute designs
Great quality and cute designs
31 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Erin,
Thank you for your wonderful feedback regarding our products at Kaiia. We are thrilled to hear that you find our designs not only cute but also of great quality.
At Kaiia, we strive to create fashionable and stylish footwear that meets the high standards our customers expect. Your satisfaction is our top priority, and we are delighted that our efforts resonate with you.
Thank you for being a valued customer!
Amy x
Absolutely love these tracksuits I have…
Absolutely love these tracksuits I have 3 now and purchased another today. Perfect sizing and wash great
4 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Nicole,
Thank you for your wonderful feedback! We are thrilled to hear that you absolutely love our tracksuits. It's fantastic to know that you have already purchased three and decided to add another to your collection.
At Kaiia, we strive to provide our customers with high-quality products that not only fit perfectly but also maintain their quality after washing. Your satisfaction is our top priority, and it’s great to hear that our sizing and fabric have met your expectations.
We appreciate your support and look forward to serving you again soon.
Laura x
Probably the most comfiest brand I’ve…
Probably the most comfiest brand I’ve bought from, amazing quality
5 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Sophie,
Thank you for your wonderful feedback! We are thrilled to hear that you find Kaiia to be the most comfortable brand you’ve purchased from. Quality and comfort are our top priorities, and it’s rewarding to know that our efforts resonate with our valued customers.
Thank you once again for choosing Kaiia. We look forward to serving you again soon.
Sarah x
Anna helped me cancel my order straight…
Anna helped me cancel my order straight away before it got sent out as I got the wrong size. Customer service is amazing.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi,
Thank you for your feedback regarding your recent experience with Kaiia. We're delighted to hear that Anna was able to assist you promptly in cancelling your order before it was dispatched.
At Kaiia, we strive to provide exceptional customer service, and it’s wonderful to know that our efforts are making a positive impact. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. Your satisfaction is our priority, and we are here to help.
Thank you for choosing Kaiia, we look forward to serving you again!
Sam x
A really good experience
I had ordered the plain yellow hoodie in the smallest size and it is my favourite hoodie ever. It is so comfy and easy to wear. In terms of shipping it was sent out and delivered in really good time. All in all. Great experience.
30 de junho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Fay,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a really good experience with your recent order of the plain yellow hoodie in the smallest size.
It’s wonderful to know that it has become your favourite hoodie! Comfort and ease of wear are essential, and we are glad that our product met your expectations.
Thank you once again for choosing Kaiia, we look forward to serving you again soon!
Amy x
great material amazing product
4 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi,
Thank you for your valuable feedback! We are thrilled to hear that you found our material to be great and our product amazing. At Kaiia, we strive to provide high-quality items that meet our customers' expectations, and your positive comments truly motivate us to continue our efforts.
Thank you once again for choosing Kaiia.
Laura x
Amazing quality love everything I’ve…
Amazing quality love everything I’ve ordered!
3 de agosto de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Rebecca,
Thank you so much for your wonderful feedback! We are thrilled to hear that you love everything you’ve ordered from Kaiia. Your satisfaction is our top priority, and it’s always rewarding to know that our products meet your expectations.
We appreciate your support and look forward to serving you again in the future!
Sarah x
Resposta da Kaiia The Label
Hi Linds,
Thank you for your feedback! We are thrilled to hear that you are satisfied with the quality of our products and the speed of our delivery. At Kaiia, we strive to provide our customers with the best possible experience, and your positive comments motivate us to continue our efforts.
Thank you for choosing Kaiia, we look forward to serving you again soon!
Laura x
Great customer service
I ordered a pair of Kaiia joggies and then realised they were the wrong size. I quickly got in contact and got help almost immediately. They did a fast cancellation and were really kind and helpful throughout it. Going to order new joggers in my size ASAP!! The names of the ladies that helped me were Anna and Marie. Very lovely people.
29 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Lucy,
Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience with our customer service team regarding your recent order of Kaiia joggers.
It's wonderful to know that Anna and Marie were able to assist you promptly and effectively with your size change. We strive to provide our customers with quick and helpful support, and it's gratifying to hear that our efforts made a difference for you.
Thank you for choosing Kaiia, and we look forward to serving you again soon.
Sam x
Fast delivery
Fast delivery, I’ve had my first Purchase over two years and quality is still impeccable
31 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Shaunna,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced fast delivery and that your first purchase from us, which you made over two years ago, has maintained its impeccable quality.
At Kaiia, we strive to provide our customers with exceptional products and service, and it’s wonderful to know that we have met your expectations. Your satisfaction is our top priority, and your comments help us continue to improve and serve our customers better.
We appreciate your support and look forward to serving you again in the future.
Sarah x
Quick delivery and good quality
Received my order next day. The quality is extremely good and the outfit is so cute!
29 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
HI Danie,
Thank you for your feedback! We are thrilled to hear that you received your order the very next day and that you are pleased with the quality of your outfit.
At Kaiia, we strive to provide our customers with not only stylish and cute options but also a seamless shopping experience. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.
We appreciate your support and look forward to serving you again soon!
Amy x
Absolutely stunning I have a wardrobe…
Absolutely stunning I have a wardrobe full of kaiia absolutely amazing quality
29 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Chantelle,
Thank you for your wonderful feedback! We are thrilled to hear that you find our products absolutely stunning and that you have a wardrobe full of Kaiia pieces.
At Kaiia, we pride ourselves on delivering amazing quality, and it's gratifying to know that our efforts resonate with our valued customers like you. Your satisfaction is our top priority, and we are committed to providing you with the best shopping experience possible.
We appreciate your support and look forward to serving you again soon!
Laura x
My fave
Marie was great.
I started to get itchy feet as I ordered a week ago and didn’t get a notification to say it had been shipped.
However within 24 hours of my email it’s been delivered in time for my Holibobs!!
Also the quality of the clothes will always be unmatched.
Airport fit secured! Thank you 🫶🏽
27 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Chelsea,
Thank you for your feedback! We're thrilled to hear that you had a positive experience with Marie.
We understand that waiting for an order can be a bit nerve-wracking, especially when you're excited about your purchase. We're glad to know that after reaching out, your order was delivered promptly, just in time for your holiday.
At Kaiia, we pride ourselves on the quality of our clothing, and it's wonderful to hear that you find it unmatched. Your satisfaction is our top priority, and we appreciate your patience and understanding throughout the process.
Enjoy your holiday and your new outfits!
Sarah x
Every time i order from kaiia the…
Every time i order from kaiia the clothes turn up to my doorstep very quickly and the quality never fails me. I will definitely order many more times from kaiia the label and look forward to new drops!!
30 de junho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with Kaiia has been so positive!
We are continuously working on bringing you exciting new drops and styles, and we are delighted that you are looking forward to your future orders with us. If you have any specific styles or items you would like to see in our upcoming collections, please feel free to share your thoughts.
Thank you once again for your kind words and support. We look forward to serving you again soon!
Amy x
My sister bought me the grey and yellow…
My sister bought me the grey and yellow set and I love it thick material nice and comfy now I’ve ordered it In blue
27 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Ayesha,
Thank you for your feedback! We're thrilled to hear that you love the grey and yellow set that your sister gifted you. It’s wonderful to know that you find the material thick and comfortable, as we strive to provide high-quality products for our customers.
We’re also excited to hear that you’ve decided to order the set in blue! We hope it meets your expectations and adds to your collection.
Thank you for choosing Kaiia. We appreciate your support and look forward to serving you again!
Laura x
quick and easy purchase such good…
quick and easy purchase such good quality clothes
27 de julho de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Nina,
Thank you for your feedback! We are thrilled to hear that you found your purchase experience with Kaiia to be quick and easy. We take great pride in offering high-quality clothing, and it’s wonderful to know that our products met your expectations.
Thank you for choosing Kaiia!
Sarah x
Love this shop
Love this shop! Everything fits perfectly and very comfy material
11 de março de 2026
Avaliação não solicitada
Resposta da Kaiia The Label
Hi Ellie,
Thank you for your wonderful feedback! We are thrilled to hear that you love shopping with us at Kaiia. It’s fantastic to know that our products fit perfectly and that you find the material so comfortable.
Your satisfaction is our top priority, and we continually strive to provide high-quality products that meet your expectations. If you have any further comments or suggestions, please feel free to share. We are always here to assist you.
Thank you once again for your support!
Sarah x
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