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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissap... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

235 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bracelets from Kajoon

The bracelets are stunning and beautifully made. The order was processed very quickly, with updates, and they arrived in lovely boxes.

15 de novembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 3 de um total de 5 estrelas

Size of the largest too small.

I sent for a bracelet for my wife and although it was the largest size, was still too small so had to be returned. Are these trinkets make in India and so for smaller wrists?

8 de novembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Roger,

Thank you for taking the time to leave a review, we appreciate it

As you can confirm for the order confirmation email, you ordered the 15-16cm size which is the smallest size indeed...

The Aina bracelet is also available in 17-18cm which sounds that it might have been the appropriate size in your case, as well as in 19-20cm which is likely to be too big for a female wrist but exceptions exist.

Best regards,

Avaliado com 5 de um total de 5 estrelas

Good service

My purchase was delivered on time and the bracelet is great

7 de novembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Penny,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Really quick dispatch and delivery

Really quick dispatch and delivery. A well made product that my husband loved

6 de novembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Anon,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Also great products

Also great products

29 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Simon,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Lovely bracelet

Quick delivery item as pictured and described, pleased with purchase. Would buy from this company again.

3 de novembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Deborah,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery and perfect that…

Beautiful jewellery and perfect that you do them for small wrists-this is unique as far as I’m concerned x

26 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Gillian,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 4 de um total de 5 estrelas

Value for money

For the price, this is a pretty reasonable item. It arrives a bit shinier than the advert pictures. I’m hoping that it gradually darkens.

But that’s not a major criticism, and the service and delivery timescale along with the packaging was all very good

8 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

All our products are fully handmade and that includes the oxidation process, which may result in some products being a bit shiny at first. But that is expected to gradually fade indeed.

Best regards

Avaliado com 5 de um total de 5 estrelas

Efficient dispatch and delivery of…

Efficient dispatch and delivery of items are of very good quality well made for the price, pleased with the purchase. Recommend you won't be disappointed. Thanks.

5 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Phil,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Really original stylish jewellery

Really original stylish jewellery. Beautifully made from unusual materials. Excellent service, speedy delivery in nice box, very giftable.

5 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Christine,

Thank you for taking the time to leave a review. We really appreciate your continuous support which doesn't go unnoticed.

Best regards

Avaliado com 5 de um total de 5 estrelas

Well made and looks good

Well made and looks good with thin silver bangles The small size fits perfectly and doesnt move about.

5 de outubro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Maureen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Mens copper bracelet

Better than expected forget it is on very light and comfortable

27 de setembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Ray,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 3 de um total de 5 estrelas

The ring was not as per the picture

The ring was not as per the picture. Rather than a round bevelled end it was mor square and unfinished.

26 de setembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Clare,

Thank you for taking the time to leave a review

We are sorry to hear that the ring didn't meet your expectations. As all our products, the ring is fully handmade.

Please mind that you can always return the item either for a refund or for an exchange and the process is very smooth

Best regards

Avaliado com 1 de um total de 5 estrelas

Poor Quality jewellery which breaks

I bought two bracelets from Kajoon. Both broke very quickly. I contacted them to replace the one with the African Jade beads, which they did, but sent a larger size which was a bit too big for my small wrist. Clearly they thought the elastic snapped because it was over stretched which was not the case. The elastic went on the replacement about 3 months later. Shortly afterwards the other bracelet snapped. I bought them to wear regularly but not daily as I wear a uniform for work. I didn’t bath swim or shower in them but they still snapped. Nice to look at but poor quality materials. I kept the beads hoping to be able to restring them but the reality is that I won’t get round to it. Very disappointed . This is not cheap jewellery and I’d have expected better quality for the price. I cannot recommend.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I want to exchange the item the only…

I want to exchange the item the only contact is via email that has been returned as their in box is full so no reply!!! They have no phone number to call so I can’t get a response!

7 de setembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Rob,

Thank you for taking the time to leave a review. Please accept our sincere apologies for your email bouncing back... This has now been resolved and you will be able to email us if you want.

Apart from email, we do customer service on social media platforms as well via direct messages in the inbox

Exchanges can be arranged using our returns portal which can be found on our website but I am posting the link here as well:

https://kajoon.com/a/returns

The process is rather smooth and straightforward and as of this moment returns are free

We would appreciate it if you could consider amending your rating

In any case, we do apologise for the inconvenience this has caused you

Best regards

Avaliado com 5 de um total de 5 estrelas

Good service nice bracelet came up a…

Good service nice bracelet came up a little looser on the wrist but otherwise all good

7 de setembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Jacqueline,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Avaliado com 5 de um total de 5 estrelas

Great

Great, really well made jewellery

6 de setembro de 2025
logotipo da Kajoon

Resposta de Kajoon

Hi Mr Steve,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

A Experiência Trustpilot

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