Karma Group Avaliações 

I recently enjoyed a wonderful and extended vacation at *Karma Royal Palms, and as an existing **Karma member*, I would like to express my sincere appreciation for the truly exceptional experience and hospitality.

From the moment we arrived, the warmth, professionalism, and attentiveness of the staff made our stay especially memorable. A special mention must go to the *reception team*, who were always incredibly polite, courteous, welcoming, and helpful. Their pleasant manner and ever-smiling faces created a wonderful first impression and continued to make us feel valued throughout our stay.

I would also like to specially acknowledge *Mr Sheikh, Head of the Housekeeping Department*, who was exceptionally helpful, accommodating, and attentive to our needs. The entire housekeeping team deserves equal appreciation for their professionalism, dedication, efficiency, and hard work. The standards of cleanliness were truly outstanding, and their consistent attention to detail reflected a genuine commitment to guest comfort and satisfaction.

The combination of impeccable cleanliness, heartfelt hospitality, thoughtful care, and friendly service made this a thoroughly enjoyable and relaxing holiday. It is always a pleasure to stay somewhere where the staff take such pride in ensuring that every guest feels comfortable and well looked after.

Thank you, Karma Royal Palms, for another lovely experience. I look forward to returning and once again enjoying the same wonderful care, attention to detail, warm hospitality, and those welcoming smiling faces that made this vacation so special!

The staff are wonderful and the rooms are roomy and clean. All in all a very satisfactory stay. Also the food is scrumptious and well priced.

Fabulous stay.. Awesome and mind blowing experience.. Food was too good. Staff and all other services make a remarkable difference..

Love visiting.. Hathi Mahal stay... Simply Adorable..

We love karma Bayon. The staff are just the best. Always smiling. Everything from booking in, arranging tuk tuks, a trip around the city with Susu. Recommending places to eat. Such a beautiful resort. We will return again. Cheers Deb and Frank

We stayed at Ye Old Salutation Inn in August. The location is fabulous with views down Weobley High Street - a very quaint Tudor village (Google it!). We were previously unfamiliar with rural Herefordshire and we found plenty to do. Eardisland, for example, is very picturesque. The Inn appropriately reflects its age - oak beams, uneven floors, low ceilings - all part of the experience. The staff were very friendly, caring and helpful. Karma have only recently taken over management of the Inn so we are sure that the experience will only improve in the coming months. Thoroughly enjoyed it!

Horrendous booking experience followed by multiple repeating emails about cancelling an agreed booking. This company is truly the worst hotel company I had ever dealt with. The booking team should all be sacked and the processes amended to actually helping people book experiences.

Truly awful company

I would want to give my special thanks to miss NYOMAN MARIANI for her services with us her good behavior treatment and assistance with us so kind and we thank karma group for the gift and everything

Karma Panalee WOW!!
We had the most wonderful 10 days at this seaside resort. Ed the events organizer is a real treasure for Karma Panalee, we also went on the Curated Event his first, also fantastic, I wouldn't hesitate to partake in another, excellent value and getting the opportunity to go places and do different activities.
Kung also runs a great ship, a delightful person, great knowledge and again Panalee is so fortunate to have him along with the Manager.
Two great pools, Villas and the Apartments are excellent, well serviced clean and all staff went out of their way to make our stay perfect.
The restaurant is across the road on the beach, every meal you overlook the ocean, great choice of food m' and excellent variety, We cannot wait to go back.

Pretty poor experience at lake menteith , very sad to see this beautiful old building looking more and more dilapidated. We took several photographs of mouldy/ mild dew areas in bathroom, very heavily stained soft furnishings, and numerous plant pots filled with weeds and rubbish. Despite the continued narrative about the building lease, none of these things require a major refurbishment budget, simply a management team with an expectation of a reasonable standard.

While all karma properties are different, there should be some level of consistent standard, and currently from the photographs taken, standards here are about the worst of any of the properties we have stayed at.

We also had to move rooms after one night ( despite booking nearly a year in advance); and while we knew this , we did not expect to be given the worst room in the hotel, overlooking the bins in the car park, no fridge and no Internet signal.

Ahead of our stay, we were on the waiting list for more nights and a second room; as is the level of membership), we queried why we had seen so many Facebook and other social media adverts for free/ £99 nights at Menteith. We were told that such offers could not be redeemed in peak season , yet during our visit, there were indeed couples on such breaks and they had only booked their accommodation in March of this year. Thus , there is evidence of member availability being compromised by copious new marketing offers.

Sad to see that the games and music room has also gone , and is now a corporate office. Part of the appeal of karma historically was the connection to the music industry and the old fashioned turntables and vinyl collections in hotels; such a shame that this has disappeared.

Finally, the food menu used to be much more inclusive of dietary requirements and preferences. On this occasion however, I'm glad I took some of my own food into breakfast as there were no vegan options in the buffet breakfast aside from non dairy milk when requested and some spread which materialised half way through the break. Even the granola changed to a chocolate one which reduced the choice even further. Given that there is a supermarket within 5 miles I'm perplexed how this can be so difficult to resolve; and again shows a complacent managerial attitude towards guests.

Two stand out members of staff were Milan who we recognised from Karma St Martin and who is a great people person, destined to go far, and the hotel maintenance gentleman that helps run the sauna, top man, nothing was too much trouble.

Terrible company, with zero customer service. Signed up to their three year membership but we really struggled to ever book anything. Twice they got our booking incorrect and once we travelled hours to our hotel only for them to say they booked the wrong month (despite me having email confirmation of our booking!). Nothing was offered as an apology, not even a drink. Just sent us on our way, and we had to find another hotel at our own cost. The hotels we did managed to stay in were very shoddy and run down with all sorts of problems. We started calling them “fawlty towers”. Will not be renewing our membership and would warn others to steer clear.

This is biggest scam ever i seen

We just returned from the most fantastic trip in Karma Bavaria. Although the grounds of the resort look a little tired the hotel rooms were all lovely. The breakfast every morning was fantastic and Neeham the concierge was so very welcoming and helpful.
We met some lovely friendly fellow karma guests.
Schliersee is a beautiful town in Bavaria that I would never have known existed without joining Karma.
Look forward to our next Karma experience in Thailand xx

I am extremely disappointed with the level of customer service I have received from Karma Group regarding my upcoming booking.
I made repeated attempts to contact the team by phone on 7/8, 9/8, 10/8 and 11/8.
I also: • Emailed on 9/8 • Sent a follow-up email on 10/8 • Sent an escalation request on 10/8
I finally received a call on 10/8, but unfortunately the call did not resolve my queries. There was significant background noise and I was unable to hear the representative clearly. The call ended without my concerns being addressed, and I subsequently sent a further escalation email.
Despite numerous calls and emails over several days, I am still trying to get straightforward assistance with my upcoming booking.
For a company in the hospitality industry, particularly one dealing with customers' important travel and accommodation arrangements, I expected much better communication, responsiveness and follow-through.
I am posting this review because my repeated attempts to resolve the matter directly have so far not resulted in a satisfactory resolution and have not heard any response to my escaltion.

Update:
Karma has since addressed my concerns and is now assisting me with all my accomodation arrangements.

I appreciate the follow-up and support

Karma Vyathri Waynad resort needs to add some evening activities for guests as we had a boring time due to heavy rains and red alert in the area. Staying in the rooms on a vacation becomes very tiresome. Staff excellent, Location super, All facilities up to mark, Great Hospitalitya. Thanks !

I am from Australia and during my recent visit to Bali in July 2026, I joined on as a member and I am immediately regretting it.
My honest review is if you are in Australia, don't join this group. All their contacts are in Bali and their Bali lines are always busy. Calling the Australian 1800 316 669 number is also of no use. You get a message that all their operators are busy and to leave a message and they will call back but no one ever calls back., Same with online chat. You get the same message and no one ever reaches out to you on chat
Their main office is in Bali and their finance company is in Spain so you got Nil chances of lodging an official complaint with any Australian Fair Trade Agencies

Training and methods are required to be given to the staff. Location is excellent. Staff is polite and all facilities are excellent

Our destination for this summer's family vacation was Karma Borgo di Colleoli in Tuscany. What a wonderful experience! The place felt like stepping into Bertolucci's Stealing Beauty.
We spent our days exploring the nearby villages, discovering the region and tasting its wonderful local produce. The rest of the time, we enjoyed relaxing at the resort—lounging by the beautiful pool and savoring the chef's delicious creations, especially at dinner, often accompanied by live music.
The staff couldn't have been more attentive and made our stay truly unforgettable. And of course, we can't forget DJ, the hotel's adorable mascot. 🐾

Great people ,beautiful layout ,tuk t uk driver chim ,great and helpful person ,thank you to all the staff

We had a wonderful and memorable break at The Olde Salutation Inn in Weobley, near Hereford. It's a charming sixteenth century inn situated in the village where Hamnet was filmed, fairly close to Stratford-upon-Avon, the home of Shakespeare and close to the Welsh border.

The inn itself has oak beams and large fireplaces, and sloping floors. The rooms are comfortable, clean and well-equipped. Kate and her team were so friendly and helpful, even giving us two boxes of food to take home! The included breakfast was plentiful, though nit cooked. The dinner's were delicious, and they also serve yummy scones with jam and cream.

We found lots of interesting places to visit, including a Victorian town, and Ludlow Castle, one of the largest
ruined castles in Europe, on the Welsh border.

A lovely resort. Stayed here for 2 nights. The most heartening aspect was that it is located very close to Vythiri town and this gives you a lot of restaurant options should you choose to eat outside the resort. Vythiri town also has numerous shops selling all kinds of local artifacts, spices, varieties of tea etc.

The last mile drive to the resort was a bit taxing thanks to the very poor road quality and narrow bridges which made the commute rather unpleasant. The resort itself is very well laid out with a lot of greenery around. Very serene and peaceful. The breakfast at the poolside restaurant was excellent with quite a spread.

House keeping was very good. The hotel unit where I stayed was quite large (bedroom + living area) with an attached bath. All basic amenities (a/c, fridge, tv, kettle, running hot & cold water etc.) are available and a large balcony to boot. Power supply however was very erratic but thanks to the onsite generator the switch over was almost immediate.

The staff was very friendly and helpful. The car park did get congested at times but thanks to valet parking it was not really an issue.

All in all a very good and satisfying experience. I strongly recommend this resort to the young and old alike.