had a small problem Katch me sorted it asap sent replacement less than 24 hours amazing service
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Veja o que dizem as avaliações
Ordered two pairs of jeans, retuned them as fit was not as described - used their online returns label on 12th November, got an email showing items received back on 17th November . STILL not been ref... Ver mais
A empresa respondeu
I ordered a pair of the brown jeans (I already have 2 pairs) just after Christmas, they arrived today and fit perfectly! The only criticism would be shipping, Royal Mail was expecting the parcel for... Ver mais
Most terrible company. Had one previous order everything fine kept the items and was happy. Second time absolutely diabolical sent me one item the other two are still missing. They obviously don’t car... Ver mais
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Detalhes da empresa
Escrito pela empresa
Step into the world of Katch Me! Since 2018, we've been lighting up the women's fast fashion scene with the freshest, most irresistible styles. Our mission is simple: to bring you quality, on-trend fashion at prices that let your style shine, not strain your wallet. Dive into our collections – from head-turning dresses and alluring lingerie to perfect accessories and shoes – all curated in one place for effortless, fabulous looks, whatever your vibe or venue. With unique designs, quality you can trust, and service that supports you, we're dedicated to making your Katch Me experience exceptional.
Informações de contato
Manchester, Reino Unido
- sales@katchme.com
- katchme.com
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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had a small problem Katch me sorted it…
had a small problem Katch me sorted it asap sent replacement less than 24 hours amazing service
After putting it on I feel like I’ve…
After putting it on I feel like I’ve lost a few pounds,haha.
Finally a pair that doesn’t need…
Finally a pair that doesn’t need tailoring.My choice was right.
Quality is decent
Quality is decent. Ordered the wrong fit though. Return process went quite smoothly.
The 28 fit in the waist but was tight…
The 28 fit in the waist but was tight in the tights. Swapped for a 29 and the exchange was easy, no questions asked. Jeans feel durable. Sizing could be more consistent though.
Only thing missing is more size…
Only thing missing is more size options. Would help for anyone who falls between standard sizes.
My dog chewed the leg
My dog chewed the leg. Jeans won. Dog now respects me.
Lovely jeans
Lovely jeans, great for sizing, not too long! Fast delivery and a great price
Fast delivery and super comfy product
Great jeans
Great jeans, nice stretchy material and really comfy!
Thank you
Although my experience hasn’t been the best - this has since been rectified. Amazing quality clothes despite the customer service needing some improvement (making an effort to periodically check the “junk” folder)
Thanks for finally sorting my query
Color stays great even after several…
Color stays great even after several cold-water washes - no drastic fading or discoloration. It seam uses triple stitching for extra durability, and back pockets are deep enough to hold a wallet securely without anything slipping out. Customer support answered fit questions quickly, and cost is better than what I've seen at department stores.
I’ve worn these jeans 3 times a week…
I’ve worn these jeans 3 times a week for a month, and they still hold their shape—no sagging at the knees or waist. The stitching is tight all around, with no loose threads even after multiple washes.
Denim feels thick and durable unlike…
Denim feels thick and durable unlike many thin pairs I’ve bought before. Stitching is neat across all seams, and the fabric holds its shape well after several wears. Support team replied quickly when I asked about sizing, and the cost is lower than similar styles on other sites.
I would not ever order directly from…
I would not ever order directly from the Katch me website again. The 2 piece shortseti ordered 1 was poorly made and the other being the same size seemed stretched out almost as if it was a bigger size. It took forever receiving correspondence from the company regarding returns. So much so by the time I received instructions it was too late to return. The return process is horrible and the delivery fees are atrocious. Now, every item Ive ordered from this seller on TikTok shop has been great and the return process just as good. Not sure why there is a difference but there is. And to ask me to give a 5 star review just to receive a $4 refund on a $40 order is crazy. Nope. Im telling the truth. I do NOT recommend ordering directly from site and they can keep that $4. Ill wear the short sets to bed or doing housework.

Resposta de Katch Me
Not fast in replying to emails!
When I bought a Christmas item they didn’t extend the returns date!
They also took ages to reply to all of my emails!
Not very good customer relations.

Resposta de Katch Me
Amazing Jeans!
Speedy delivery great product
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