Do Not Buy from this website! Dress is nothing like what was pictured online, it's worse than Shein material, totally unflattering. That's not even the worst part! No where on their website d... Ver mais
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Veja o que dizem as avaliações
Complete scam! Beware of this company. My teenage daughter picked a dress for an important event and ordered an XS. It’s huge, poor quality and doesn’t fit at all. Katherine with customer service now... Ver mais
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Ordered dresses over two weeks ago and still hasn’t shipped. A label was created 3 days ago with zero movement. I made the mistake of ordering dresses for family photos on my vacation. I thought I ord... Ver mais
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I truly had such a nice and welcoming experience purchasing from here!! I purchased my grad dress from here, and in wondering if it will come on time, Sophia, a lovely worker responded quickly and... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Kaylas Collectives, a women's fashion brand on a mission to make beautiful dresses affordable again. We believe your favourite quality pieces should never have to cost $300 to $500. When you shop with us, you're paying for the dress, not the name on the label, and that's a promise we hold close to our hearts. We curate dreamy women's dresses, occasion wear, and everyday staples designed to make every woman, from age 18 to 60, feel confident, beautiful, and truly seen. From timeless white dresses and floral midi dresses, to bow detail mini dresses, ruffle maxi dresses, and pearl-trimmed pieces, our collections are inspired by romance, softness, and quiet luxury, all at a price that feels like a little gift to yourself. Whether you're shopping for a wedding guest dress, a graduation outfit, an engagement party look, a bridal shower, or a holiday capsule wardrobe, you'll find your next favourite piece with us. At Kaylas Collectives, we believe fashion should feel personal. That's why we work closely with a growing community of creators, ambassadors, and real women who inspire us every single day. Our brand is rooted in authenticity, community, and the belief that the right dress can change how you feel the moment you put it on. Affordable luxury. Feminine fashion. Forever pieces. That's the Kaylas Collectives promise 🤍
Informações de contato
30 N Gould St STE R, 82801, Sheridan, Estados Unidos
- info@kaylascollectives.com
- kaylascollectives.com
2,5
Ruim
34 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awful Drop Shipping
I received my order and it is nothing like the picture. They only offered me 20% off my order in store credit because the cost of returning internationally would be out of my pocket and too expensive. If it is free shipping to the US and UK, why would returning it be such an issue? This dress is 100% drop shipped from China. It is made out of childs costume material. I am trying to dispute this with my bank as it is clearly false advertising.
23 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Sydney, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We understand how frustrating it can feel when a return isn't as straightforward as the original purchase, and we'd love the opportunity to make this right for you. Please don't hesitate to reach out to us directly at info@kaylascollectives.com so we can find a resolution together. ✨
Kayla's Collectives Team
Quality is horrible
Quality is horrible. sizing is off. They wanted me to pay 50+ dollars to return. Do not shop here.
23 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Samantha, we're so sorry to hear your experience left you feeling this way. This is not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we'd love the opportunity to find a resolution that feels right for you. ✨
Kayla's Collectives Team
Perfect Dress, Stunning Quality
Dresses are to die for. I am in love with my dress and it is exactly what I wanted. Absolutely stunning quality and looks good on EVERYONE!
13 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Thank you, Katie! We absolutely love your enthusiasm and it means so much to hear! ✨ We're so glad your dress was everything you hoped for and more. We can't wait to help you find your next favourite. 🤍
Kayla's Collectives Team
I wish I would Have read the reviews…
I wish I would Have read the reviews before purchasing!! Terrible experience. Ordered over a month ago and haven’t received anything. (Needed this for an event last week). Trying to email customer service and get any type of real answer is a joke. They just keep saying “they tried to deliver” or it’s in transit”. The latest email offered me a 50% refund…. Um, NO THANKS
17 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Jenny, we are so sorry! Waiting over a month for an order and missing the event you needed it for is truly heartbreaking, and we completely understand your frustration. 🤍 We've reached out to you personally via email and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team
I recently bought 3 dresses from them…
I recently bought 3 dresses from them after hearing my friend talk about them and I love each dress!! Especially the Lyra corset Maxi Dress!!! Shipping was also really fast
13 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Oh this just made our day!! 🤍 Thank you so much for the love, and for trusting your friend's recommendation and giving us a try. We're so happy all three dresses were a hit, and the Lyra Corset Maxi is such a stunner, you have gorgeous taste!! So glad your order arrived nice and fast too. Come back and see us anytime, girlie, we can't wait to dress you for whatever's next 🤍
Lots of love, the Kaylas Collectives team
One of the worst experiences
One of the worst experiences! I ordered a dress and it was nothing like the picture the material was cheap and looked like it was from SHEIN. I wanted a refund and they pretty much refused, they kept trying to give me alternatives after I mentioned that I just wanted a full refund. After that they said it would end up being even more money than the dress for the shipping return. After back and forth of emails I was over it as they were not going to give me a full refund. I had to settle for 50% of my money back.
15 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Heidi, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can do better for you. ✨
Kayla's Collectives Team
Terribly cheap fabric
Terribly cheap fabric, and ill fitting dress. Im having a very difficult time contacting them. I’ve read return instructions and have emailed their email several times. I have heard nothing back.
10 de junho de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Colleen, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team
This was so disappointing my daughter…
This was so disappointing my daughter plan to wear one of there dress for her graduation and we received a totally different dress and we were only offered to get a 20% money back and keep the dress. The dress that we received was poor in material and we had to rush to find a dress at the last minute. I would not reconsider this company so think about trying to return the dress if it’s not right.
29 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Susan, we're so sorry to hear your experience left you feeling this way. Receiving the wrong dress ahead of such a special occasion is truly the last thing we ever want for any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you and your daughter. ✨
Kayla's Collectives Team
Unpleasant shipping experience
I ordered a dress on May 12, it still has not arrived yet. I tried to call for customer service support but their number is not registered. I emailed to see if I can express ship it before Monday which is my graduation date to no avail. I haven't had a good experience thus far and I don't recommend ordering from this website. If so, order two months before an event. Not sure why it has taken so long...
29 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Jamie, we're so sorry to hear your experience left you feeling this way, missing your graduation date is truly heartbreaking and not something any customer should ever have to go through. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team
THIS SITE IS A SCAM
THIS SITE IS A SCAM, THEY TAKE PICTURES OF OTHER SITES AND SEND YOU JUNK. THE DRESS I RECEIVED LOOKS LIKE A PILLOW CASE.
27 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Alli, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team
dress is NOTHING like pictured
The dress is NOTHING like what is pictured on the website. I have not gotten a refund or prompt response to all of my emails.
21 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Amie, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team
Nice experience
I truly had such a nice and welcoming experience purchasing from here!!
I purchased my grad dress from here, and in wondering if it will come on time, Sophia, a lovely worker responded quickly and was able to confirm by just simply providing my order number that my order will make it on time!!
Nice customer service and has beautiful options to shop from 🩷💌
20 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Thank you, Maria and congratulations on your graduation! 🤍 We're so glad Sophia could put your mind at ease and that your dress arrived in time for such a special milestone. Wishing you a wonderful celebration ahead. ✨
Kayla's Collectives Team
AMAZING
My experience ordering from here was absolutely amazing! i had so many questions before ordering and Sophia who helped me responded so quick and was so helpful and sweet! i absolutely loved her attentiveness and will continue to buy from here!!
19 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Thank you, Catherine! We're so happy we could make your experience such a smooth one! ✨ It's wonderful to know all your questions were answered with such care and attentiveness. We look forward to having you back. 🤍
Kayla's Collectives Team
what made my experience great was the…
what made my experience great was the fact that the people there are such angels ! i talked to one specifically named Ava who is just the sweetest ! very understanding, and solves problems within seconds ! 10/10 recommend !!
18 de maio de 2026
Avaliação não solicitada
Resposta da Kaylascollectives
Thank you, Kaylee. Feedback like this truly means everything to our team! 🤍 We're so glad you felt heard and taken care of, and that everything was resolved so smoothly. We look forward to having you back. ✨
Kayla's Collectives Team
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