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Kings Court Trust Avaliações 858

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DON'T TRUST THE FAKE POSITIVE REVIEWS!!! If I hadn't just a significant personal loss, I'd consider going to the Ombudsman but sadly I don't have the strength. Kings Court Trust hold onto the money... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A massive thank you to EM and AB at KCT for all the hard work they put in personally and professionally when handling my fathers estate. They were thorough, sensitive, caring and kept us informed on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jacquie from the renunciation team has been brilliant through the whole process Everyone at KCT has been helpful to sort out the appropriate documents for the Registrar, so that probate grant c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Becky Flynn has been incredibly supportive and helpful whilst dealing with my father’s estate. Everything has gone smoothly and Becky has kept us updated along the way. She has also sorted everything... Ver mais

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Kings Court Trust are one of the UK’s largest specialist estate administration providers. Since they were founded in 2002, they’ve assisted on over 35,000 estates either by taking care of the entire estate administration process or offering their specialist services on complex cases. With their unrivalled knowledge and expertise, their legal and tax teams can advise on any situation and offer an exceptional service to Executors and bereaved families.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

858 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Experience with KCT

A massive thank you to EM and AB at KCT for all the hard work they put in personally and professionally when handling my fathers estate. They were thorough, sensitive, caring and kept us informed on a regularly basis and that really helped us cope throughout our grieving process. Excellent work both of you.

23 de abril de 2026
Avaliação não solicitada

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 1 de um total de 5 estrelas

Save yourself the heartache and choose somewhere else

DON'T TRUST THE FAKE POSITIVE REVIEWS!!!
If I hadn't just a significant personal loss, I'd consider going to the Ombudsman but sadly I don't have the strength. Kings Court Trust hold onto the money from your estate and hold onto it for as long as possible while draining it through various fees. They are dismissive and lack basic compassion which is a disgrace considering they solely work with clients who are grieving. They will not answer calls or emails and it will drag on for years and years, even if it's a simple estate, like ours was.

9 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Dear KC

Thank you for your feedback. I am sorry that you have not had a positive experience working with Kings Court Trust. In order for me to look into this for you, I have contacted you via Trustpilot in order to request your contact details. Alternatively, if you prefer, you are able to contact us at customer.relations@kctrust.co.uk.

I would like to reassure you that our reviews are genuine from customers who have had a positive experience with us. We encourage customers to leave reviews on Trustpilot as their terms of use do not allow fake reviews.

Avaliado com 5 de um total de 5 estrelas

Probate

Jacquie from the renunciation team has been brilliant through the whole process

Everyone at KCT has been helpful to sort out the appropriate documents for the Registrar, so that probate grant can be approved

I would recommend them

22 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please don't use Kings Court Trust.

Please don't use Kings Court Trust.
The third party companies they use to *help* you sell the house and to give you the money upfront are scammers and loan sharks. Had I of gone ahead with their recommendations, I'd have been left with hardly any of my father's hard earned money.

They made the hardest years of my life (after the loss of my father) almost completely unbearable due to the added stress. They don't reply to emails or phone calls, they don't update you on what's happening and they're insensitive – it seems like they don't realise that you've just lost a loved one and are going through a difficult time. I've been left in the dark and frustrated for an entire year – it's made me break down at times due to how time consuming it is to get hold of them and to get any answers. It's a very slow and painful service. I asked to be updated more regularly than once a month and I was just threatened to be charged even more money than the £7K I'm already paying. Where that money is going, I have no idea. If Linda Hall is assigned as your probate specialist, please request someone else. But I strongly advise against using this company. They've made the hardest year of my life significantly harder.

It's also extremely suspicious that all of their Google reviews have vanished... I wonder why. They remove bad reviews and most of their positive reviews are written by staff members.

19 de abril de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Dear M M

Thank you for taking the time to give us your feedback. I am very sorry to hear that you haven’t had a positive experience with us.

I would like to look into your concerns so that I can try to resolve this for you. I have reached out via Trustpilot for your details so that I can contact you to discuss this further. Alternatively, you can contact us at customer.relations@kctrust.co.uk if you would prefer.

In addition, I would like to stress that we do not use fake reviews. We encourage our customers to use Trustpilot as their terms of use prevent fake reviews from being posted. We have only recently been able to receive Google reviews, but such reviews are not capable of being amended or deleted by the company in question. We welcome feedback (good and bad) from all our customers.

Avaliado com 5 de um total de 5 estrelas

Kings Trust Solicitors

Becky Flynn has been incredibly supportive and helpful whilst dealing with my father’s estate. Everything has gone smoothly and Becky has kept us updated along the way. She has also sorted everything very efficiently and quickly. A truly great service that she has provided.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kind and thorough help from a trusted company

The guidance, help and time that Ifzal gave me throughout the whole probate process was invaluable. Without it I would have very likely omitted vital information on the online forms, costing time and more money than it cost to employ Kings Court Trust for their services. Ifzal really went above and beyond, spending hours on the phone to talk me through each step and to keep me in the loop. The whole process was completed in around 2 months, from my initial gathering of information to receiving the certificate of probate. I would absolutely recommend for peace of mind during a difficult time.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely satisfied.

We're extremely satisfied with the very professional advice and service given by Kings Court Trust and I wouldn't hesitate to recommend this company. Megan in particular was always a pleasure to deal with, being unfailingly patient, helpful, polite and knowledgeable.
I would say however, that it's always important to check any figures given as, on one occasion, we noticed that a foreign currency value was recorded rather than its sterling equivalent. Needless to say, this was quickly and easily rectified without a fuss. Otherwise, there were no real issues throughout the entire process. A reliable and professional company to deal with, always ready to help with any queries as and when they arose.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and friendly service.

The team made it very easy to proceed after a slow start on our behalf, I wanted to bring our original documents to the office myself and this was not a problem Katie Campbell met me in reception to receive them and confirmed receipt by email. After a phone call to check some details Hannah Pick set the wheels in motion and I had the Grant of Probate in just over three weeks which is much less time than I expected.
An efficient and friendly service which was recommended to me on social media and I would recommend going forward.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I FULLY RECOMMEND KINGS COURT TRUST

After my mother passed I didn't know what to do. I reached out to the Bereavement Service who suggested Kings Court Trust and I never looked back.

At the initial phone call Charles gave me different priced options depending on my needs. I chose to have KCT deal with everything.

I was appointed a Personal Estate Manager, Sophia Dowden. Sophia was available to talk to about anything that worried me no matter how big, small or complicated. She kept me updated frequently. Never once did I feel I was on my own. Sophia and her team are AMAZING, FRIENDLY and EMPATHETIC .

I FULLY recommend KINGS COURT TRUST

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There were a lot complications and…

There were a lot complications and delays due to the sale of the property and setting up Trust Fund bank accounts needing proof of ID that was not always straight forward. The hand over from Alana to Sophia was seamless and both were always at the end of a phone and emails answered promptly. It has been a difficult time. I am of an age when being expected to do a lot of things digitally is not always easy. I was helped to cope with this aspect also. In all it has taken just over 2 years and I have felt supported throughout.
Ann Garrard

2 de abril de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

Thank you for taking the time to leave us this review. I am glad you were happy with the service we have provided and will pass on your feedback to the team.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I cannot fault the service provided.
Excellent communication between the representative and myself.
Probate obtained hassle free.

1 de abril de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

Thank you for leaving us such a great review, I will pass on your feedback to the team.

Kind Regards,

Avaliado com 5 de um total de 5 estrelas

Amazing support and leadership dealing with my fathers estate

The Passing of my father was the most difficult time of mine and my families life, the prospect of having to deal with his estate at that time was a difficult prospect and was easy to feel alone. Will Balman and the team at Kings Court Trust were amazing in their experience, attention to detail and support were first rate and made the process so much smoother.

I really couldn't recommend them highly enough.

Mike

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

Thank you for this great feedback, I will pass this on to the team.

Kind Regards

Avaliado com 1 de um total de 5 estrelas

My beautiful brother Johan died in…

My beautiful brother Johan died in November 2023, and over two years later in 2026, Kings Court Trust still hasn’t finalized his estate. Johan was REAL - he was bigger than life, worked hard for everything he had, and loved his family fiercely. But to Kings Court Trust, he’s just a case number. They’ve taken over £52,000 from his estate through excessive fees (£34,895 in “administration expenses” - 11% of everything he owned) and poor property management. What should have been £77,000 for his elderly mother has been reduced to barely £25,000. This was our grief money - all we could have of him - and they’ve stolen it through delays, mismanagement, and complete lack of empathy. They’ve been rude, dismissive, and shown zero compassion for a grieving family. We have now faced our third Christmas without Johan while they continue to drain his legacy. My elderly mother asks me constantly “When will this be over?” and I have no answer. Johan deserved so much better than being treated like paperwork by people who profit from our grief. If you’re grieving, stay away from Kings Court Trust - they will exploit you at the worst time of your life.
Rating: 1 star - Complaint escalated to Legal Ombudsman

25 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Dear Ms Capel

Thank you for your feedback.

I will reach out to you separately as there appears to be some confusion about the debts of the estate.

Kind regards

Avaliado com 5 de um total de 5 estrelas

Kings Court - Probate Application

Kings Court handled the Probate Application for my late twin sister and from start to finish the whole process was dealt with very efficiently. The Personal Estate Manager (Wayne Nobile) and Stuart Cook (the Client Support Consultant) were both very friendly and empathetic. They gave me very full explanations of the whole procedure and were always available if I needed to ask any further questions. I would have no hesitation in recommending this company. The added bonus was that the Grant of Probate was received just two weeks after the application had been submitted by Kings Court.

3 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

I am pleased to hear you had a good experience with us, thank you for taking the time to leave this great feedback - I will pass it on to the team.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

Kings court trust made things a easier

Kings court trust made things a lot easier in a difficult time.. There was times i felt everything was overwhelming, they where excellent at explaining and helping.. Aoife who dealt with our family and all of our administration, probate, wills ect the list goes on and helped to explain everything to me was excellent.. I would highly recommend the company and Aiofe.

17 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

thank you for leaving us this great review, I will pass on your feedback to Aiofe and the team.

Kind Regards

Avaliado com 1 de um total de 5 estrelas

Really bad communication and made the…

Really bad communication from out estate manager Curtis and made the whole experience stressful when its was ment to take the stress away. Very bad at keeping us up dated and took a year to resolve. No property was involved and noone contested the will. Very much Felt like heals were dragged. Fees added on for this and that, which we had no choice but to do to get to the next stage. Curtis would be out of office, on lunch or unavailable. It Would take numerous calls to get a response. This is such an upsetting and distressing time for a family. To be handled in such a sloppy manner was and still is, as it is still ongoing is a disgrace.

14 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

Thank you for taking the time to leave us your feedback. I am sorry to hear that you have not had a positive experience with us. So that I can look into this and resolve any concerns you have, I will contact you directly.

Kind Regards,
Scott, Kings Court Trust

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I had exceptionally service from Kings Court Trust, they were professional but so understanding during this difficult, sad time. My probate officer, Ifzal Hussain explained everything to me, kept me updated and as I am a technophobe guided me through anything on line. Dealing with Kings Court Trust made sorting out probate far easier than I thought , thank you

4 de março de 2026
Avaliação não solicitada
logotipo da Kings Court Trust

Resposta de Kings Court Trust

Hello,

Thank you for taking the time to leave us such a great review. I will pass on your feedback to Ifzal and the team.

Kind Regards

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