Kings Court Trust Avaliações 

Beware of this company, they ignore beneficiaries and keep their money for years!!!!!!

My sons’ grandfather died in 2022. Kings Court Trust were appointed to deal with his estate. The main beneficiaries are my two boys – one is now 18, the other is still a minor.

His house was sold in 2024 and, on paper, the estate administration appears to be complete. We’ve been given “final” paperwork showing that the figures have been calculated and that the remaining estate is meant to be held in trust for the boys. However, 20 months after the house sale, they are holding over £300,000 and no money at all has been passed on to the trustees.

Whenever we ask why the funds aren’t being transferred to the boys’ trustees, we are given a vague explanation about “awaiting an HMRC repayment”. No clear details, no proper timeline, and no acknowledgement of how long this has been going on. They refuse to even speak to me, the legal guardian/mother of the minor child.

We’re living abroad in very insecure rental conditions where there is no real protection for tenants. The whole point of this inheritance was to provide stability for the boys, but the money is still sitting with Kings Court Trust and we keep getting the same HMRC repayment excuse.

I don’t want to post all our private financial details in a public review, but I do want to say that the delays and lack of clear communication have caused a huge amount of stress for our family. The boys are now suffering mentally and KCT don't care.
we'll have no choice but go to the regulators and ombudsman-

EDIT in response to Kings Court Trust’s reply:
KCT say they have “been in touch directly with the relevant family members”. To be clear:
– My adult son, who is one of the two main beneficiaries, has not received any clear updated information about why over £300,000 is still being held.
– The two “family member” trustees they have been speaking to are no longer trustees – independent professional trustees (Fidelis) were appointed in October 2025.

Douglas Elson kept me up to date on developments. He was quick and reassuring in his responses to my questions. I found Douglas to be courteous and professional in his whole approach. Overall I have been very satisfied with King’s Court Trust.

Due to family issues, my case has taken 2.5yrs to obtain probate. My personal Estate manager
Mr Wayne Nobile has been professional, articulate & supportive throughout this very difficult time. He has personally shown patiences & kindness while delivering a superior service for KCT. I cannot praise him or KCT enough. Thank you.

The experience was great because communication was clear and I always knew what was happening. The team was professional, approachable, and handled everything efficiently while being understanding during a difficult time. They made a complex process feel much more manageable.

The service provided has been exceptional throughout the whole process. Kings Court Trust have provided much support and reassurance, and have supported us during a process which was unknown making it seamless. I would highly recommend this service.

The excellent response I received from my first point of contact, Hayley, made me confident that Kings Court Trust was the best choice for the Probate process. My estate manager, Katie Darby, has administered the estates of both my parents, working with expertise and guiding me through the complexities, smoothly and efficiently. The naturally transactional character of Probate was eased by Katie's sensitivity and understanding which made an enormous difference at a time of bereavement. I was always updated and kept fully informed and reassured. I have learnt a great deal along the way, but I couldn't possibly have attempted this process without the skills, expertise and support of a dedicated professional. My deepest thanks go to Katie for making this a positive experience, and for her outstanding work and approach, my family will be forever grateful.

After my aunt passed away, Hannah at Kings Court Trust helped us to navigate IHT and grant of probate incredibly efficiently. She was kind and respectful - and her clear and timely communication made the whole thing very straightforward.

After months and months and months of chasing hard for a timely distribution of my late mother's estate, we have quite simply had enough and don't know where to turn.

My poor brother and sister as executors, having to deal with the raging incompetence of this company has gone from farce to despair.

Delay after inefficient delay, customer service - that, by all accounts is a zero, the left hand seemingly not knowing what the right hand is doing, complaints made, complaints upheld and still the saga continues without any reassurance of a timely and satisfactory conclusion.

Trustpilot asks for the date of this 'experience' - from approximately June 2024 to date and ongoing.

EDIT: To date (18/12/25), no response received to MY grievance. I did receive a response to someone else's grievance and requested they respond to mine instead - but nothing.

2nd EDIT: Received a (published below) response from Scot today stating he/KTC responded/reached out directly to me after publishing my review on 8th December. This is not completely factually correct in so far that Scot did respond - but responded to me about the dismal review 'dink' left on the same day - basically the wrong review.

I did reply at the time to Scot stating that I would be happy to discuss matters with him/KCT when he responded correctly to my review - not 'dink's'.

Absolutely terrible, as my niece has mentioned in her post , been told so much miss information, I wanted to be kept informed of everything that was happening in our case which never happened ! , only takes an email but rudely ignored , we also found out how the process was going through a government web site , when contacting them about it they had no answers,as for the cost of our case unacceptable due to what work they have done ???? with our on going experience please avoid ........

Poor service ,
Constant lies
Clearly have done nothing for their extortionate fees

Employed kings court to handle my late mothers probate, as a family we are becoming frustrated with the lack of progress, they seam to blame HMRC which I can understand but they should have the skills and experience to find a way through, it feels they are happy to string us along as they are holding a large amount of money from the sale of our property.

Kings Court Trust was used to administer the probate of the will of a close colleague. I found them to be professional, efficient, informative, honest and friendly. It handled every aspect to the administration and was completely transparant throughout. A dedicated estate administrator, Katie Darby, was allocated who drove the process through to a successful conclusion. I would endorse any recommendation made to new clients.

I had an excellent experience with Kings Court Trust who helped with an application for a grant of probate for my late brother. They were professional, approachable, and supportive throughout a very difficult time. Everything was explained clearly which made things much easier and less stressful. Their expertise and genuine care stood out. I would highly recommend Ifzal Hussain and Joanna to anyone looking for a reliable and compassionate service.

Following the death of a family member, and faced with a very complicated estate to administer, we enlisted the services of KCT - and were incredibly grateful we did! Throughout the process, Ali Yeates and her team were patient, supportive and accommodating. While the HMRC timeline was out of their control, their guidance and professional knowledge surrounding legal and tax issues was invaluable in helping us navigate the multiple hurdles we faced. Their flat fee was very reasonable for the work undertaken. Many thanks to Ali, Katie and Liz (among others).

This was my first time having to get a grant of probate and I’m so glad I went with Kings Court Trust they talked me through everything and explained in great detail.
I had my own personal Advisor Hannah Pick she was so helpful and always on hand if I had any questions that needed answering.

This matter was dealt with very quickly which could have taken longer.

Excellent communication both with Charlie and Wayne throughout. Process was quick and efficient. They were both extremely helpful and courteous.
Thank you very much for your help during this difficult period.

After my Mam passed away, I was put in touch with KCT from my local Bereavement Office, and from that very first contact right through to the conclusion of what would have been a hugely daunting process, KCT were there every step of the way and put everything in plain English, no jargon, questions answered quickly and without fuss. I cannot thank or rate them high enough. A special mention to Ellie and her team, they were so helpful, professional and sympathetic when it was needed.

Step by step guidance was given which was extremely helpful. The whole process was made easy by our contact, Hannah Pick, who was professional, approachable and efficient, would highly recommend.

Great service, took away all the stress of managing probate while I had loads of other things to sort after our mother died. Reasonably priced and fast conclusion.

Following the death of my Dad, whose estate was very complicated, I turned to KCT for help. Throughout the process WB, my estate manager, was professional, patient and knowledgeable. He took time to answer all my questions and was always available via e mail and phone. I would recommend KCT, particularly if you are dealing with a complicated estate, because they know their stuff and get the job done. Many thanks to Will Balman.