Kenco Avaliações 

nice and easy, simples !

What is happening? No communication with your loyal customers. This is low to say the least. Only profits matter. Quality has gone out the window. Heads should roll, don't you think!

I used to love Kenco coffee, but now it tastes disgusting and you get all the sediment at the bottom of the cup. What ever they have done to it they need to change it back again. I’ve stopped buying it.

New Kenco Millicano decaffeinated is an unmitigated DISASTER!. NO!NO!NO! I've been buying this, in bulk, for years! NO MORE! This new recipe is DAMN AWFUL! No notice, no warning, and who the hell thought this was a good idea? IT IS UNDRINKABLE! MANK! AND AS FOR THE UNDISOLVED SLUDGE! And at £7 a tin in Tesco, NO MORE! I am at least one VERY loyal customer you have lost! Sometimes chasing money backfires. I hope this proves to be a VERY EXPENSIVE LESSON!

Can’t see what everyone is complaining about, I love to drink disgusting sludge.
Another company that thinks customers will remain loyal no matter what they do to their product.
Thanks for many years of pleasurable drinking. I have 2 jars left of the blue top. They won’t last long goodbye Kenko it was a blast.

This has to go down as the worst marketing decision in history. Everyone knows that making a change to a successful product is a risk at the best of times, but making several at the same time is very dangerous. This has proved the case at Kenco. Smaller jars, new ingredients and higher prices can only be accepted if the quality is improved or at least maintained but unfortunately on this occasion this has not been achieved. This new mixture is much weaker, tastes bitter and leaves a nice sludge at the bottom of the cup. I returned 3 unopened jars to my retailer and asked for my money back. I was told that I was not the first to do so. I need to find an alternative after 10 years drinking Kenco. I have also noticed that Kenco do not answer negative reviews which should set alarm bells ringing.

There has been a change in the coffee flavor it has dark powdery granules floating, taste has changed. Won't be buying it again. It was the best coffee on the market.

Taste, quantity, quality, all decreasing rapidly. Sludge at bottom of cup, coffee hard to dissolve. We've bought Kenco for many years. No longer going to buy this slop. Absolutely disappointed with all these corporations making fools out of loyal customers. I'm ready for a revolution. It's time the corporations get their just deserts.

New recipe and its awful. I've been a Kenco drinker for years but not now
Changing brands. Any recommendations from previous Kenco drinkers welcome, thankyou

I have bought kenco coffee for years. But the new recipe is awful. It now gives me a bad stomach so i will have to start buying a different brand lor or douwe egberts. Im gutted

Have always used Kenco smooth, now looking for a new go to brand, we hate what Kenco have done by adding 10% other coffee that leaves dark streaks in the coffee. Big mistake Kenco

What have you done!! Always been the best coffee for a number of years and now just like some of the other brands , cheap knock off. Horrible bitter taste in the mouth, completely different taste. Awful just awful

Stopped drinking Kenko rich, appalling! I have only drunk Kelco rich throughout my life. No other coffee was good enough for me. It was superb. Then the company shrank jar sizes, changed the recipe mix, made the product inferior quality, taste bad, leave a sludge sediment in your cup. I can’t bear the muck they now produce. They should earn a few more pounds by giving lessons in how to lose customers.

Why make a recipe change, to presumably reduce costs when it is detrimental to the quality?
The residual coffee dust left in the cup is going to have massive effect on sales.
We are switching to another brand.
Kenco will need to rectify this massive own goal swiftly. I suspect it will cost them millions in marketing, to let their customers know they have corrected this commercial disaster.

The new formula leaves sludge at the bottom of the cup, and tastes very bitter. I've been using this brand for a long as I remember, but will now be changing. Definately has ruined my coffee experience every morning.

Don't like this new blend, it's not the usual good quality, it's bitter and leaves a deposit of sludge at bottom of cup. Makes me think they're brushing the dust/dregs up of the floor. They also have the cheek, audacity to reduce the amount down from 200g to 190g whilst still charging the same amount or more.
They obviously don't value their customers....give us back our Kenco Rich the old blend.

Just read through reviews....shout out to person who said Aldi Gusto Rico tastes like Kenco Rich original taste... I'll be checking that out...GUSTO RICO in future YES

What have they done to their coffee, cya kenco

Bean a fan of this coffee for years , and now it’s just like the ALDI knockoff .
Smaller as well !
Time to get that coffee machine i was thinking about , unfortunately time to leave the brand .

Why change something that works? This has been our go to coffee in the office for the last 10 years. It won't be for much longer. It does not even taste like coffee anymore and, the sludgey bit at the bottom is very off putting. Yuk Yuk Yuk. Please go back to the old recipe. I can live with the jar pack size change but not the recipe change!

What happened to Kenco Smooth.
Tastes appalling and there’s a muddy sludge in left in the bottom of the cup.

Apparently they’ve change the recipe!!
Didn’t advertise the changes in store (including reducing the weight) just changed it.

In a nutshell:
Kenco Smooth is not longer Kenco Smooth.