I put a request on Checkatrade, needing help in next 48 hours. I got an immediate response and Stefan was with me about an hour later. Our front door would not lock. He took the mechanism out, showe... Ver mais
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Veja o que dizem as avaliações
Wow, great service, lovely chap, we didn't get his name. He was speedy and adjusted one lock instead of fitting a new one. And very reasonably priced. Very happy customers!
The locksmith spent a long time trying to find a way to repair or replace an old system on an aluminium door. Unfortunately she was unable to source spare parts or replacement but managed to somehow... Ver mais
A empresa respondeu
Efficient competent service from keytek- could have come same day but that was a bit more expensive. They replaced my front door yale lock that had stuck in the locked position. Arrived in the time... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Keytek® Locksmiths are the largest National Locksmith providing a Local Emergency Locksmith services across the UK... No matter where you are, we have Local Mobile Locksmith Engineers in your area. When you need to use a Local Emergency Locksmith you want to be confident you are using someone who is credible, trustworthy, and, equally as important, cost-effective. Keytek® Locksmiths has been established since 1997 and provides only the highest levels of customer service, offering local mobile emergency locksmith work as well as pre-booked jobs across the UK. Whether you are locked out, moving house, office, or simply need to update your security, our local mobile locksmiths will be there to help you.
Keytek® Locksmiths... “Bringing security to your door”.
Escrito pela empresa
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Informações de contato
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Reino Unido
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived quickly and was very efficient.
Arrived quickly and was very efficient.
28 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
Locksmith did a good job
Locksmith did a good job, but could not completely fix the door due to wood swelling.
3 de março de 2026
Resposta da Keytek® Locksmiths
Hi Dave,
We are glad to hear that you were happy with the service our locksmith provided!
Kind regards,
Keytek Locksmiths
The locksmith mended the lock
The locksmith mended the lock. He turned up on time was polite.
24 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Mr Gould,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
Everybody I dealt with was polite and…
Everybody I dealt with was polite and efficient. Alex who repaired my lock was so nice and explained what he was doing and why. It is important to comment on good service because everyone is so focussed on complaining!!
6 de março de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the effective and efficient service provided by Keytek and our knowledgeable engineer. We appreciate your positive comment on the service we provided too.
Please do not hesitate to contact Keytek again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
They had a locksmith out at short notice
They had a locksmith out at short notice and although extra security stopped a duplicate key they were great and paid the charge back into my chosen account.Will use again.
2 de março de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review!
We are delighted to hear that you were happy with the prompt service delivered by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Prompt and Efficent
Arrived quickly, within15mins of call. Locksmith was polite, quickly assessed the situation and got using. He quickly sorted the problem. Well done KeyTek.
3 de março de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave feedback!
We are delighted to hear that you were happy with the efficient, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
A locksmith attended within a few hours…
A locksmith attended within a few hours of our call. He did his best to try and repair the gearbox within the door rather than saying it needed to be replaced.
Ultimately it could not be repaired as a piece of metal had broken off within the mechanism, so a new gearbox was required.
27 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are happy to hear that our engineer attended promptly and attempted to repair your door there and then.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the friendly, efficient and effective service provided.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
First Class Service
Cannot fault the service, contacted through Check a Trade and they responded within 5 minutes. Dan arrived within the hour and fitted a new lock on our front door. Polite and professional throughout, a really nice guy. The price was good and I would highly recommend them. Top class service.
2 de março de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the efficient and effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
£106 for 5 mins, no work
Paid a £106 for a call out for them to tell me in less than 5 mins they couldn't fix my lock because they didn't have the parts on them. I am now going to have to pay another £106 call out fee for them to come and fix it with the parts. (and i have to pay for the parts). I'd rather pay for results, than pay by the hour for time.
27 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Hi,
Thank you for your feedback. We’re sorry to hear you’re unhappy with your experience. Sometimes, after assessing a lock, it becomes clear that specific parts are needed that aren’t available on the initial visit. We understand this can be frustrating.
A return visit has been booked, and we appreciate your patience. If there’s anything further we can assist with in the meantime, please let us know.
Kind regards,
Keytek Locksmiths
Contacted me within 5 minutes of…
Contacted me within 5 minutes of request on Checkatrade request. Appointment was booked and door was fixed within 2 hours.
25 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for your feedback.
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the professional, efficient service provided by Keytek.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Came when they said they would gave me…
Came when they said they would gave me a call 15 mins before appointment.
They opened the door I had needed opened, the only grumble was it was a bit expensive but they were professional and did my job so ultimately I’m happy
27 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for your feedback! We're glad our team arrived on time, kept you updated, and completed the job professionally. We understand cost is important and appreciate your honesty. We're happy to hear you're ultimately satisfied with the service!
Kind regards,
Keytek Locksmiths
they were very friendly and came out…
they were very friendly and came out within 3 hours kept me up to date by phone
24 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for your kind words! We're glad our team could get to you quickly, keep you updated, and provide friendly, professional service. We really appreciate your feedback!
Kind regards,
Keytek Locksmiths
The locksmith arrived absolutely on…
The locksmith arrived absolutely on time and was quick, efficient and friendly. I would certainly use Keytek again and will recommend.
23 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the efficient and effective service provided by Keytek and appreciate your recommendation.
Please don't hesitate to contact us should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
Great service
Great service. Got job done quickly and efficiently. Engineer was helpful and polite.
18 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for the great review, we are pleased to hear that were happy with the service!
Kind regards,
Keytek Locksmiths
Was over charged
Was over charged. The locksmith that attended said we had consent the wrong company and we could have got the service cheaper with a direct surfed locksmith. Disappointed.
19 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
We are sorry to hear that your experience with us was not satisfactory. We are looking in to the details of what happened. Should you wish to provide any further information then please get in touch.
Kind regards,
Keytek Locksmiths
Lock repairs
The work was carried out very promptly and efficiently.
The person was pleasant and polite.
Our questions were clearly answered.
19 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for your positive feedback. We are so pleased to hear that you were happy with the service our locksmith provided!
Kind regards,
Keytek Locksmiths
Fixed issue without replacing lock.
Gave estimate over phone which was accurate. Turned up when expected with advance notice. Didn't replace lock as not required but altered door frame mountings to fix the issue. Would recommend.
19 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for the positive feedback, we are pleased that we could resolve the issue for you. It's great to hear that you would recommend us!
Kind regards,
Keytek Locksmiths
Excellent locksmith
Stef the locksmith did an excellent job replacing an old mortice lock on my front door. He was polite, friendly and efficient and left the place neat and tidy. I will definitely use him again and can recommend him as a reliable locksmith.
17 de fevereiro de 2026
Resposta da Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the professional, friendly and effective service provided by our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
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