I put a request on Checkatrade, needing help in next 48 hours. I got an immediate response and Stefan was with me about an hour later. Our front door would not lock. He took the mechanism out, showe... Ver mais
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Veja o que dizem as avaliações
Wow, great service, lovely chap, we didn't get his name. He was speedy and adjusted one lock instead of fitting a new one. And very reasonably priced. Very happy customers!
The locksmith spent a long time trying to find a way to repair or replace an old system on an aluminium door. Unfortunately she was unable to source spare parts or replacement but managed to somehow... Ver mais
A empresa respondeu
Efficient competent service from keytek- could have come same day but that was a bit more expensive. They replaced my front door yale lock that had stuck in the locked position. Arrived in the time... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Keytek® Locksmiths are the largest National Locksmith providing a Local Emergency Locksmith services across the UK... No matter where you are, we have Local Mobile Locksmith Engineers in your area. When you need to use a Local Emergency Locksmith you want to be confident you are using someone who is credible, trustworthy, and, equally as important, cost-effective. Keytek® Locksmiths has been established since 1997 and provides only the highest levels of customer service, offering local mobile emergency locksmith work as well as pre-booked jobs across the UK. Whether you are locked out, moving house, office, or simply need to update your security, our local mobile locksmiths will be there to help you.
Keytek® Locksmiths... “Bringing security to your door”.
Escrito pela empresa
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Informações de contato
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Reino Unido
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Keytek® Locksmiths
Good Afternoon! Thank you for your feedback.
We are pleased to hear that you were happy with the effective and efficient service provided by Keytek.
We are here if you need us again!
Kind Regards
Keytek
Resposta da Keytek® Locksmiths
Dear Steve,
Thanks for the great review! We are glad to hear that you were happy with the service!
Kind regards,
Keytek Locksmiths
A very friendly man
A very friendly man, listened to what I had to say, explained everything to me, Would recommend him 100%
28 de janeiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
It's wonderful to hear that you were happy with the efficient service provided by our knowledgeable engineer.
Please don't hesitate to contact us in the future should you require locksmithing services again.
Kind Regards
Keytek
Spot on service
Very quick in answering the call and had a locksmith out to me within the time stated. Locksmith who came was excellent, knowledgeable, efficient and friendly. Second time in about 6months I have used them and spot on service both times.
26 de janeiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the prompt, efficient service provided by our knowledgeable engineer.
Please do not hesitate to contact us again should you require locksmithing services.
Kind Regards
Keytek
Nobody Turned Up Or Bothered Answering The Phone
Rang up requesting a locksmith urgently as we had been locked out of the house. Call handler stated that someone would be over in around 30 minutes, but could be up to an hour. Over an hour later there’s no sign of anyone showing up, so we attempted to call Keytek to see where they were - attempted multiple calls and sat on hold for over 10 minutes before giving up. Rang another locksmith who turned up and let us in, no locksmith from Keytek showed up all night. Was told the person had my number but received no calls or update. Incredibly disappointed - thankfully we had access to the car or god knows what we would have done.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience didn’t meet expectations.
Our locksmith did attend within the timeframe, but unfortunately had difficulty locating the address. We tried to reach you by phone to get some guidance, but weren’t able to connect at the time. Without being able to confirm the location, the job couldn’t be completed.
We completely understand how disappointing this must have been, and we’re very sorry for the inconvenience caused. Your feedback is appreciated and will be shared with the team.
Kind regards,
Keytek Locksmiths
Excellent service.
An appointment was made and then confirmed by the visiting locksmith.
He arrived the following day as arranged promptly sorted out the problem, fitted new parts and cleaned up when work was complete. Excellent service.
20 de janeiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the efficient, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek
Fast response time
Fast response time, but extremely expensive. The actual work took around 10 minutes to remove 3 screws and fit a new barrel, the cost for that was £198! The old lock still worked but didn’t lock every time the key was turned, so it’s not like I was locked out of the house. The technician was a friendly and very knowledgable guy that did a very good job. After seeing how simple it is to replace a barrel, It’s definitely worth going to a diy shop and doing the job yourself, so have a go..it’ll save you £100.
20 de janeiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
The service from start to finish was…
The service from start to finish was 1st class.
16 de janeiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thanks for the great review!
Kind regards,
Keytek Locksmiths
Third party company that will look for local locksmith so sabe money and find your local locksmith
I called what I thought was a local number as it was local but little to my knolage they use local numbers but its a world wide company that looks for locksmith then book and charge you well over the price. I fell for this dont make same mistake. What should have cost me £60 cost me £160 communication was not good so save your self at least £100 by looking for the local company as that who will turn up but if direct will save you a fortune always ask if they are the locksmith or if it is a third party save your self the money
16 de janeiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
We’re really sorry to hear you were unhappy with your experience. We do always explain and agree all costs clearly over the phone before any work is booked or started. We apologise if there was any misunderstanding, as that’s never our intention. Please feel free to get in touch with us directly and we’ll be happy to talk it through.
Kind regards,
Keytek Locksmiths
Fast speedy response
Fast speedy response. Kept updated on arrival time.
I contacted Keytek on behalf of a neighbour who had locked himself out. After a quick answer to my phone call I was then updated on arrival time and the whole job was completed swiftly. Many thanks.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Keytek® Locksmiths
Dear Customer,
We are so pleased to hear that you were happy with the service from start to finish! Thanks for the great review!
Kind regards,
Keytek Locksmiths
Resposta da Keytek® Locksmiths
Dear Mrs Curtis,
We are so pleased to hear that you were happy with the work done by our locksmith Steve!
Kind regards,
Keytek Locksmiths
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the prompt, effective service provided by our knowledgeable engineer.
Kind Regards
Keytek
Friendly & very thorough
Friendly & very thorough. All work carried out with care & locks now all working well again
20 de janeiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the prompt, effective service provided by our friendly engineer.
Kind Regards
Keytek
Prompt answer to my phone call
Prompt answer to my phone call. Prompt time for the same day. Great Locksmith who was friendly and thorough. Job done.
16 de janeiro de 2026
Resposta da Keytek® Locksmiths
Thank you for taking the time to leave feedback!
We are delighted to hear that you were happy with the prompt, friendly service provided by Keytek.
Kind Regards
Keytek
Good local company BAD parent Company
The repair man was great efficient, has done a good job …… then the paperwork - contract - what contract I did not agree to any contract, so phoned local office I was told not to worry it means nothing, they did not convince me so send in my cancellation of contract by e- mail.
Said I would not recommend this company just for the ‘ paperwork contract ‘ but I thought it important to bring this to everyone’s attention regarding the Contract.
Looks like they use small family local businesses but have a large company mentality NOT GOOD for everyone.
14 de janeiro de 2026
Resposta da Keytek® Locksmiths
Dear Customer,
Thank you for taking the time to leave us some feedback, we take all feedback seriously. We believe the contract you are referring to is our standard terms and conditions. If you'd like any more information then please get in touch.
Kind regards,
Keytek Locksmiths
Resposta da Keytek® Locksmiths
Dear Alan,
Thank you for leaving us such a good review! We are glad that you were happy with the service!
Kind regards,
Keytek Locksmiths
First class service, highly recommend
Posted a job with Check A Trade for a locksmith. Keytek replied almost immediately. Job was set up quickly and efficiently and the locksmith appeared dead on the time they said, first class service.
12 de janeiro de 2026
Resposta da Keytek® Locksmiths
Dear Rosemary,
We are so pleased to hear that you were happy with the service! Thank you for taking the time to leave us such a wonderful review!
Kind regards,
Keytek Lockmsiths
Resposta da Keytek® Locksmiths
Thanks for the great review!
Resposta da Keytek® Locksmiths
Dear Peter,
Thank you for the wonderful review!
Kind regards,
Keytek Locksmiths
I wouldn’t even give this company 1…
I wouldn’t even give this company 1 star.
Elderly neighbour charged £192 to change a barrel lock on rear door. Never changed it coming back in 3-4 days. Balance will be £285.00
So £473.00 in total
I have just changed it in less than 5 minutes. Barrel cost £21.50
As far as I’m concerned this is a rogue trader. An absolute disgrace.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Keytek® Locksmiths
Dear Mr Graham,
We’re sorry to read this comment and take allegations of this nature very seriously. Due to GDPR and data protection regulations, we are unable to discuss or confirm details of any customer’s job. Whilst our pricing is line with the industry standard, we do advise that if the customer has any concerns or would like to discuss their job furthers, we encourage them to contact our office directly so we can investigate this further.
Kind regards,
Keytek Locksmiths
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