Kids Stuff For Less LTD Avaliações 610

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing order a big order of £90 on Monday and arrived by Friday, got updates when order was ready and shipped , I was so amazed how all my items were bigger then expected. Ill Will dif... Ver mais

Avaliado com 4 de um total de 5 estrelas

Products all arrives well packaged and in good time. They were all as described and accurately shown on the website. however they were not the quality I had expected; some of the plastic used was quit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered some bits for birthday party bags. Whilst browsing for the party bits I ended up adding in some Christmas presents and Christmas crafts too because couldn't resist at those prices! Very happy... Ver mais

Detalhes da empresa

  1. Loja de Brinquedos

Informação fornecida por fontes externas variadas

Fantastic online retailer of value for money kids Toys, Crafts, Novelties & Activity.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

610 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Honest description

I ordered a child's musical jewellery box with a story book which was described as damaged. There was a detailed explanation of what could be wrong with this product and at such a good price I ordered one. So pleased I did because all it needed was a little glue. I works perfectly . More companies should be this honest!

30 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent

Easy to navigate website, top quality products at a super low cost price. Order was despatched quickly and delivery was also hassle free (which can be very hit and miss with couriers!)
10/10 would definitely recommend and will absolutely be ordering more in the future.

3 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love this company

Absolutely love this company! The products are exactly as seen and such a good price, I also follow them on Facebook to see regular updates and deals. Just ordered again and my granddaughter will be over the moon for Christmas.

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Childrens Alexandra Hospital Brighton

I order for the Childrens Alexander Hospital in Brighton every Easter, Halloween and Christmas and one around the summer time.
The quality of the items are really good and affordable.
I would like to say a big thank you to Kids Stuff for adding extra into my order for the Children. Amazing service

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would Recommend!

Put in an order for toys to donate to a charity for Xmas. The games came in good time and was safely packaged up.

Managed to get quite a few board games and puzzles for a good price so a big thank u to the team for their delivery and good service.

Keep up the good work =]

6 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I needed some bits as consolation…

I needed some bits as consolation prizes.I looked at Amazon & Baker Ross but also search alternatives.I found Kids stuff and decided to give them a try after looking at reviews on Trust pilot. I am so pleased I did.I ordered on Monday and they arrived by courier today only 2 days.Everything arrived in perfect condition.
I received a strange email from Evri early this morning . It said I had missed my delivery yesterday and would have to pay for re delivery.As I did not know who Kids stuff used as couriers. I emailed sales & I had a very prompt reply from Donna.They use DPD or Royal mail.
It was obviously a scam text and a coincidence and nothing to do with Kids stuff. So always check with the company first.

6 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service is poor

Customer service is poor. Items arrived damaged they didn't cost much but that isn't the point they forced me to return item but didn't take responsibility for damaged items and had me have to go through my payment method to try to get a refund. Still don't have one yet. Most places these days apologise and send immediate refunds but not this company even over the slightest amount. Their items didn't get to me in good condition they should put things right. Simple!

28 de outubro de 2024
Avaliação não solicitada
logotipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Hi Zoe, we are extremely upset over this review as we genuinely don't know what we have done wrong. You emailed us a few days after your delivery to say that your parcel arrived crushed and two of the items were partly damaged. We looked into this and also got the photo of the parcel from the carrier at the point of delivery. This showed it had arrived in perfect condition. Despite this we offered to pay for the parcel to be picked up and returned to us with a full refund. At first you agreed to this so we went ahead and made the arrangement. The first pick up method wasn't to your liking so again we re arranged this for you. Then you told us you wanted to keep some of the damaged items but you still wanted a refund. You told us that every other company does this and that we could claim from the carriers so why were we being difficult. Sorry Zoe, maybe some companies will do this just for an easy life but we are sure their prices will be a lot higher than ours to factor in this policy. As you can see we work very hard not only to keep prices very low for the 1000s of customers that buy from us on a regular basis but we are also very vigilant where it comes to sending out secure parcels.
As soon as we receive the parcel back to our warehouse and it is checked, a refund will be processed for you

Avaliado com 3 de um total de 5 estrelas

Customer service not good

Have previously bought from this company and had no issues. My recent order had an item missing and when I contacted them via email there's been no response. It's been 5 days now which I think is really bad. Hence 3 stars given.

14 de outubro de 2024
Avaliação não solicitada
logotipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Thank you for your review MMR but we are a little puzzled over this as we aim to respond to every email within 2 working days no matter what. We have no record of you under the MMR name and there has been no correspondence from anyone matching this matter so if you don't mind sending us an email with your name and order number, we will investigate this for you.

Avaliado com 5 de um total de 5 estrelas

Great service from the advisor on facebook ⭐️⭐️⭐️⭐️⭐️

Placed my order on Monday morning and didn’t get a order confirmation I needed my order before Friday and was very worried as I placed a big order for a children’s birthday party and this was treats for the kids. I called no answer left a voicemail message and tried contacting them on instagram and facebook, someone from facebook team got back to me straight away and reassured me my order was ok and being dispatched soon and that I should get the order before Friday and I did I got it today ( Wednesday) the advisor also messaged me today advising me I should get it today.. great customer service and I am very happy with my order thank you so much! I will be ordering from you again soon, highly recommend great service and fast delivery 🤩

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant!

Incredible value for money, good quality products and speedy delivery. Seemed too good to be true but I'm very happy with my items and will definitely order again!

31 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company

Fantastic company! I love the website and the huge range of products available. Good quality and affordable prices, quick delivery and great customer service from Donna.
I've ordered a few times now for our school's lucky dip stall! The kids absolutely love the goodies!

Highly recommended.

12 de julho de 2024
Avaliação não solicitada

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