Kids Stuff For Less ( WizzKids ) Avaliações 

617
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had delayed delivery. The staff responded very quickly to my email enquiry. They were very helpful and efficient in sorting out delivery which turned out 2 days later. It was Royal Mail fault not th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Emailed late on a Wednesday afternoon enquiring about ready-made party bags for delivery on the Friday. Fully expecting the answer to be no but the amazing Donna responded straight away, confirmed i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered some bits for birthday party bags. Whilst browsing for the party bits I ended up adding in some Christmas presents and Christmas crafts too because couldn't resist at those prices! Very happy... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing order a big order of £90 on Monday and arrived by Friday, got updates when order was ready and shipped , I was so amazed how all my items were bigger then expected. Ill Will dif... Ver mais

Detalhes da empresa

  1. Loja de Brinquedos

Escrito pela empresa

Fantastic online retailer of value for money kids Toys, Crafts, Novelties & Activity. We supply a massive range of great quality products for children as well as bulk offers for schools, fundraisers, play centres and online retailers. We have been established nearly 10 years and have built up a large UK customer base. We pride ourselves on quick deliveries and excellent customer service.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

617 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(617)

31 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you Kids Stuff for Less

Thank you Kids Stuff for Less, you saved christmas for my kids and me! I was let down by Poundtoy as were 100's of others. I emailed you to ask if I would get my order before christmas and I got a response assuring me that it would. Lo and behold the order turned up 3 days later. Just letting you know that you've helped make our christmas special.

23 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrific

Ordered on Sunday for party on Saturday. Package was not even dispatched until 7 days after order placed. Trying to arranged return for refund but have to pay to send back.
Communication existed but it came across as "woe is the them".
This is not a professionally run company.

Updated 12 Feb 2023. In response to the reply below.
I've only provided the review as an email was sent to me asking to after my order.
If your address is unit 3, Marlborough, lancing bn15 btp. I still have the package by my front door, it would be great if you could let me know how to return it without incurring any most cost please.

20 de novembro de 2022
logotipo da Kids Stuff For Less ( WizzKids )

Resposta da Kids Stuff For Less ( WizzKids )

Hi Anna, we cannot find any order from you on our system so we think you may have confused us with another company

Avaliado com 2 de um total de 5 estrelas

Cheap stuff but not worth the hassle

Ordered £52 worth of stuff for the kids for Christmas.. Took just over 2 weeks to arrive. Some of the items I recieved were damaged, I emailed them about it, heard back about a week later saying they will refund the items that were damaged but I asked them to replace the damaged items as now 1 child has to go without which is unfair. They ignored my request and refunded 3 out of the 6 items that were damaged. Aviod this place!

1 de dezembro de 2022
Avaliação não solicitada
logotipo da Kids Stuff For Less ( WizzKids )

Resposta da Kids Stuff For Less ( WizzKids )

Oh Vanessa what an awful mean spirited review you have given us here. You may be interested to know that the lady that tried to help you so much over this, ended up in tears over this cruel and inaccurate review. Firstly the order was delivered in the 6 working days that was advertised and not 2 weeks as you have stated. We have the dates you placed the order, when it was dispatched from us and when it was delivered to you.
You contacted us over the problems you had, one breakage of something in transit and five things where the packaging wasn't to your liking or had a very slight dent. Most of these small things will have not even been noticed by us or any of our customers but still the lady in question spent time sorting this out for you and took it on herself to refund 3 of the items and also a further amount. Had one of other service staff looked at this , the refund would have definitely been less.
You mention 'avoid this place ', why would you write such damaging words ? We as a team at the moment are working 18 hours a day, 7 days a week to try our best to keep up with the large volume of orders that are pouring in. We are doing our very best because we don't want to let our customers down. Sometimes a review comes along that causes us to think our efforts and sacrifices are not worth it but Vanessa, we then take a deep breath and have a look at the vast amount of fantastic reviews we get all across social media and sites like this and our faith in humanity is restored. It might interest you to know that Donna frequently gets emails letting her know how much her customer service has been appreciated.
I hope you can take a minute to look at what you have written and realise how harsh you have been

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