I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and... Ver mais
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Veja o que dizem as avaliações
Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longe... Ver mais
We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... Ver mais
I am absolutely thrilled about my purchase! I got the personalized bear busy board for my nephew. It says his name in letters which adds a personal touch to the gift. This is a great toy because it’s... Ver mais
Detalhes da empresa
Escrito pela empresa
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Informações de contato
Estados Unidos
- kindlytoys.com
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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No customer service
Placed a custom order on June 3, 2025. I have a confirmation email & my credit card has been charged. My order number does not work on their website & I can't get any status of when my order will arrive. Terrible customer service!
Definitely a scam
Definitely a scam, ordered some hats, said they were delivered never received, money was immediately deducted on the day I ordered, have contacted multiple times no response
I would strongly advise against ever…
I would strongly advise against ever doing business with this company. Their customer service is nonexistent. Spend your money elsewhere
The gift was perfect for my grandson's…
The gift was perfect for my grandson's Preschool teachers. A sweet token to show appreciation. Beautifully crafted.
My baby girl LOVES it
Both my 1yr old and 8 yr old granddaughters had fun together with it
Both my 8 yr old and 1yr old
So this was unique
So this was unique, and because I have a great nephew, and this was his first Easter, i wanted to do something special....it was perfectly crafted!
Slow delivery from China
Wish I had known how many weeks the delivery was going to be from China. The “First Easter” gift I ordered more than two weeks ahead did not make it in time.
Horrible experience
I placed an order on 4/3 for an Easter gift. Email stated it would ship in 5 days. No further updates from the company, no tracking information, no legitimate contact information. Payment was deducted immediately from my account. Will resort to legal action if needed. Definitely a scam company.
I never received my order
I never received my order. I contacted through email-no response. I tried again & got a response that my order had been delivered on March 6. I emailed back telling them that I did not receive it-they responded with a picture & link showing that it was. I pointed out to them that it's BS I have informed delivery & had it been shipped i would be able to see it through those updates for every step. I also tried to check on their site & the order still showed unfulfilled & no updates to the order except paid. I tried to search the site to find the desk name plate that i had ordered & guess what...0 items found. To date they have not done a thing to make this right & still took my $30. The last response i was able to get from them was weeks ago stating to contact USPS. **DO NOT ORDER FROM THIS COMPANY**
Really cute personalized wooden Easter…
Really cute personalized wooden Easter eggs.
Disappointed
The personalized item I ordered arrived with the incorrect name. I messaged right away with the picture of what I ordered and what was sent along with order# and no response until I made a comment on facebook a week later. Now the correct item will not arrive in time so I requested a refund, but i really wanted the item I ordered...disappointed!
Where is the customer service? Multiple requests via email & phone.
First time ordering from Kindlytoys. Ordered eight items, received two. I've emailed three times asking for additional information on where the other items are, and it's been over a week and still no response from Kindlytoys. I tried calling today and got voicemail.
When I try to track the order (using the order number/email address used to make the purchase or the tracking number I received) it displays "Could Not Find Order" each time.
I understand that the order might be delivered in multiple shipments, but shouldn't I have multiple tracking numbers? Shouldn't someone from customer support reply to one of my four requests for assistance?
so when I recieved my order you spelled…
so when I recieved my order you spelled the word "first" wrong, I emailed you from my personal email and I was supposed to get a full refund and still hasn't got it yet. Very disappointed.
Gave it as a gift and they were very…
Gave it as a gift and they were very happy with it
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