Here is an honest review of Kiss Cars in Fareham. James, Lewis, Marcus, Ian and Lucie, Thank-You for getting me into my new Vauxhall, your service and professionalism is truly outstanding and unma... Ver mais
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Veja o que dizem as avaliações
Change of car (like me) or a First time buyer definitely Kiss cars will walk you through the entire process and make it look seamless. The fear of facebook car dealership but yet i messaged Dave of Ki... Ver mais
A big Thank-You to James, Lewis and Tristram at Kiss Cars, I am, without a doubt very happy with the level of service I received yesterday,(10/08/2024) at Kiss Cars, I have now brought four vehicle... Ver mais
A empresa respondeu
Great experience buying a car from Marcus at Kiss Cars today. Was able to answer all questions and provide full car information to give me confidence in my purchase. Marcus was really friendly and... Ver mais
Detalhes da empresa
Escrito pela empresa
Here at Kiss Cars we provide a stress free car buying experience. We take great pride in our customer's experiance with us. We love nothing better than seeing the same customer come back to us again for their next upgrade
Informações de contato
1 Southwick Road, PO17 6HS, Fareham, Reino Unido
- 01329832724
- info@kisscars.co.uk
- kisscars.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great care and service.
Great care and service.
Efficient and easy sale process.
Good range of great value cars.
Marcus was amazing not pushy answered…
Marcus was amazing not pushy answered any question we had. Brilliant service will definitely use again
Marcus is so helpful and knowledgeable
Marcus is so helpful and knowledgeable, highly recommend, have now got my dream car, 5 star
brought my first car of kiss couldn’t…
brought my first car of kiss couldn’t of been a more professional process the staff where easy going and made buying my car a easy task it was a cheap price for a good car
Great customer service from start to finish
I dealt with Lewis at first then Marcus took over when back off holiday, the process did take longer than i expected as there was a few issues with my Range Rover before i picked it up, i must say that the customer service from all the staff was very good, Marcus though was exceptional from start to finish and always kept me updated throughout the process until i finally picked it up, so i would recommend Marcus and all his staff, also if i need anything doing i will go back and see them and will let them do the cars service in 12 months time. Very satisfied Steven Wood.
A pleasure to deal with
A pleasure to deal with, friendly staff, shout out to Marcus,
Very helpful stuff and Marcus is…
Very helpful stuff and Marcus is brilliant in advising what car would be best and very open when it comes to customer preferences about the vehicle features!!!
Great communication throughout
Great communication throughout, always pleasant and not “salesy”. Great car, happy with the process and purchase.
Fast and easy transaction great help…
Fast and easy transaction great help with new drivers too
Excellent customer service from Marcus
Excellent customer service from Marcus, very helpful throughout experience and made you feel comfortable without any pressure. Would recommend.
Really helpful
Really helpful , bought a beautiful Beetle with warranty, reasonable price, Marcus went over all details felt reassured with purchase.
Great experience
Great experience from the first phone call with Lewis to the final sale only a week later. Great dealership and staff. Thank you
I would like to recommend Kisscars for…
I would like to recommend Kisscars for there exceptional after sales services.Marcus even helped sorting problems with my warranty cover.I would thoroughly recommend Kisscars.Thankyou Marcus & your team.Barrie Clarke happy customer
Very informative and helpful
Very informative and helpful when purchasing my first car all details were clear and detailed and made sure my vehicle was in top condition for me to use.
Bought a car from Kiss Cars and cant…
Bought a car from Kiss Cars and cant recommend them enough. Marcus was fantastic and on the end of the phone whenever I had a query. Thank you guys!
Avoid at all costs.
Avoid at all costs.
I purchased a SEAT Alhambra from KissTech Ltd in Nov 2025 for £3,499. I understood I was buying an older, high-mileage vehicle and accepted there would be normal wear and tear. What I did not expect was for significant faults to appear within 10 days or for the matter to end in a successful County Court claim.
At the time of purchase, I was told the vehicle was "new stock." I also have a text message from the salesperson stating it had been "literally advertised yesterday."
Just 10 days later, multiple warning lights appeared, including the engine management light, glow plug light and a start/stop fault. I immediately reported the faults and exercised my right to reject the vehicle under the Consumer Rights Act 2015. Rather than accepting my rejection, I was told it was likely to be a sensor, loose connector or low battery.
Shortly afterwards, the vehicle broke down due to the air mass flow meter lead becoming disconnected.
Approximately six months later, I discovered substantial oil leaks and arranged two independent inspections. Both inspections documented excessive silicone sealant applied to major engine components, together with significant oil contamination, supported by photographic evidence. I supplied both reports to the dealership, but they continued to deny liability and refused my rejection.
I spent around six months exchanging emails, providing evidence, requesting the Vehicle Health Check and vehicle preparation records, and giving the dealership every opportunity to resolve the matter without legal action. I was ultimately told they would only provide documents they considered "appropriate and available."
While preparing my case, I carefully reviewed the documentation supplied to me when I purchased the vehicle. It included repair and preparation invoices issued to Cars of Hampshire Ltd for work carried out by Fareham Vehicle Repair & Servicing (FVRS) before the vehicle was sold to me.
I also reviewed the publicly available Companies House records. Those records showed KissTech Ltd, Cars of Hampshire Ltd and Kiss Cars Limited shared the same registered office address, with overlapping directors including David Lawrence Breen, James Witham and Adam Edwards Peter Pearson-Thomas. The documentation I reviewed appeared inconsistent with what I had been told when purchasing the vehicle—that it was "new stock" and had only just been advertised.
As a final attempt to avoid court, I sent a Letter Before Action. The company's legal team denied liability, refused my rejection and stated they would defend court proceedings.
Left with no alternative, I issued a County Court claim and paid the court fee myself. Despite stating they would defend the claim, they never responded, and the court entered judgment in my favour (CCJ).
Even then, payment was not made until I advised that I would enforce the judgment through County Court bailiffs. I was later told they had not seen the court papers.
When their representative collected the vehicle, I was asked to sign a non-liability disclaimer. I refused. During the collection, the representative telephoned James witham one of the directors and handed me the phone. I explained I would enforce the judgment if it remained unpaid. My recollection is that the response was, "Okay, whatever, Katy." The vehicle was collected without my signature, and the judgment was subsequently paid by David Lawrence breen.
This review is based on my personal experience and the documentary evidence relating to my purchase and subsequent County Court claim. I retain copies of the supporting documentation and will provide them to Trustpilot if requested.
Kiss cars
Marcus was really friendly and helpful, looking forward to collecting my new car on Friday! Thankyou!!
Great customer service
I viewed a car 2 days ago - I actually didn't end up purchasing the car viewed (nothing to do with Kiss Cars), but I was impressed with the service we received from Marcus, so I wanted to leave a note. Marcus was very friendly, helpful, not pushy and answered any questions we had. It was a very relaxed process and I wouldn't hesitate to recommend to a friend. Thanks Marcus.
Amazing service! Amazing car!
Amazing service, Marcus was fantastic, so helpful and knowledgeable. I found my dream car here and the whole process was so easy, would highly recommend! Thank you :)
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