Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Ver mais
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Veja o que dizem as avaliações
Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Ver mais
Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... Ver mais
A empresa respondeu
Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... Ver mais
Detalhes da empresa
Escrito pela empresa
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Informações de contato
42 York Street, TW1 3LJ, London, Reino Unido
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointing service
Really disappointed as I have not received my item yet. I ordered from this company as the website said next day delivery, however having ordered it on a Saturday I accepted it may not arrive on a Sunday.
It is now Thursday and still no item.
Yesterday morning I received a text message from the courier DX Express to provide me with a 2 hour window and so I made arrangements at work so I could be home for the delivery. It did not arrive and this morning I have received another text with a 2 hour window. Having read the reviews on trust pilot this courier company is little over 1 star and I think the majority of reviews would have rated zero if they could.
This has affected my overall score, and their choice of using a courier with poor customer satisfaction would prevent me from purchasing again from this company.

Resposta da Kitchenfair
Best prices I could find online
Best prices I could find online. Really prompt delivery. Wouldn’t hesitate to recommend Kitchenfair, very pleased with their service.
Great value for quality
Great value for quality! Looked everywhere for something a little different but not too much. These handles are solid, lovely finish and arrived quickly too. Never used this company before but will do again :0
Excellent company
Excellent company, especially Greg in Customer Services who went out of his way to sort out a couple of issues that I had. Great quality pull out units for Kitchen cabinets. Fast next day delivery at no extra cost.
Very good price …
This company offered the best price for the kitchen taps I was researching. Bought online and arrived in two days. Very well packed and pleased with tap, even better than described.
Order came next day as stated got an…
Order came next day as stated got an update on delivery time excellent service
Order exactly what was required
Order exactly what was required. Super speedy delivery.
Stylish wooden handles
Ordering 4 wooden kitchen door/draw handles was simple process. Already made one order of 20 handles but decided to get a few spare ones in case any get damaged with use over time.
Great quality, fantastic service
Excellent quality carcasses and doors, the finished product looks fantastic!! I purchased cabinetry for a full kitchen and utility refit, working with Kitchenfair was a pleasure, I made a mistake with my order and missed some doors which were then expedited to me. Good quality, good price taps, sinks and handles to complete the fit. Thank you Kitchenfair!!!
Super fast delivery
Ordered my item late afternoon one day, it was delivered the next morning. Super fast, efficient service.
Purchased 3 samples which arrived very…
Purchased 3 samples which arrived very promptly with several accurate delivery updates.
My only problem is that I can’t grasp…
My only problem is that I can’t grasp the handle in the lids, otherwise very happy 😊
Very competitive on price and handles…
Very competitive on price and handles arrived earlier than anticipated. I was one handle short and missing the screws I had ordered, but as it turned out the screws weren't need. Contacted Kitchenfair replacement handle arrived next day and refund for the screws. Can't get better than that.
Great Chrome handles
Great chrome handles. Super fast shipping & great communication.
Dealt with supply issues effectively …
The company was let down by its supplier so we had a long wait for our product. Sadly it was faulty on arrival but Kitchenfair acted very promptly to organise a replacement.
Product good and at a reasonable price
Product good and at a reasonable price. Order progress and delivery notification was not perfect as the advice identified a different company with no mention of kitchenfair and it was not clear on their website that there was a connection so I was unsure if it was genuine.
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