Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
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Veja o que dizem as avaliações
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
A empresa respondeu
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
A empresa respondeu
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Detalhes da empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contato
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service
30 de abril de 2026
Prompt delivery of wonderful garments
Prompt delivery of wonderful garments. Thank you so much
29 de abril de 2026
Always a great choice
Great clothes always a great choice and great to find something you like
30 de abril de 2026
Resposta da Klass
Good Morning Ann,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
All straightforward from start to…
All straightforward from start to finish. Product was as described and arrived on time.
29 de abril de 2026
Resposta da Klass
Good Morning Jane,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Resposta da Klass
Good Morning,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
The item came quickly but the dress was…
The item came quickly but the dress was not what was advertised.
29 de abril de 2026
Resposta da Klass
Good Morning Margaret,
Thank you for taking the time to leave us a review. I am sorry to hear that the dress wasn't for you. I hope this didn't ruin your shopping experience with us too much as customer satisfaction is very important to us and we hope we can welcome you back in the future!
Resposta da Klass
Good Morning Gwen,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Good quality clothes.
Shopping on line and, also, in store at Templepatrick.
The staff at the store are excellent, friendly, very good customer service, that is also for the on line ordering.
13 de abril de 2026
Resposta da Klass
Good Morning Sylvia,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Classy Klass
I chose 4 items from Klass. They all fitted perfectly. Very pleased with the quality and sizing. Delivery was very prompt. An excellent on-line shopping experience.
15 de abril de 2026
Resposta da Klass
Good Morning Jean,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Resposta da Klass
Good Morning Joan,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Resposta da Klass
Good Morning Rosemary,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Ordering was easy
Order was delivered quickly and colour and size was as ordered. Unfortunately one item didn’t suit me and was returned for a refund which was processed speedily.
15 de abril de 2026
Resposta da Klass
Good Morning,
Thank you for taking the time to leave us a review. I'm glad to learn that that you are happy with our service and I hope we can welcome you back again soon!
Resposta da Klass
Good Morning Kay,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Great Online Service
I ordered a size 14 jacket from Klass. It was easy to order online and the jacket was delivered promptly. The jacket was of great quality but sadly it was too large so I had to return it (I am between a size 12 and 14). The returns process was straight forward, following the instructions on line and the postage not expensive. I was able to track my package and Klass refunded me promplty on receipt of the jacket. I would not hesitate buying from Klass again.
13 de abril de 2026
Resposta da Klass
Good Morning Heather,
Thank you for taking the time to leave us a review. I am sorry to hear that the jacket wasn't right for you. I am pleased to hear that you are happy with the service you received from us.
We look forward to hopefully welcoming you back in the future!
Item was of good quality
Item was of good quality, received on time and good quality
15 de abril de 2026
Resposta da Klass
Good Morning Hazel,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Always like your klass clothes
Always like your klass clothes, I was disappointed when the blouse I ordered was too big, and I took it back to Gates garden centre , Hinckley, for an exchange. They said they did not change anything bought online. Your website said they would.
Gates were not helpful at all. I’ve had to sent it back to you by post.
29 de abril de 2026
Resposta da Klass
Good Afternoon Wayne,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Always a lovely selection of items at…
Always a lovely selection of items at reasonable prices delivered speedily.
29 de abril de 2026
Resposta da Klass
Good Afternoon Vivien,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchases and our service and I hope we can welcome you back again soon!
Great company
Great company, always very helpful and delivery really quick Good quality items.. Plus returns straightforward.
14 de abril de 2026
Resposta da Klass
Good Afternoon Alexandra,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
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