Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
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Veja o que dizem as avaliações
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
A empresa respondeu
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
A empresa respondeu
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Detalhes da empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contato
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Klass
Good Afternoon Kanti,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Unfortunately order not received at…
Unfortunately order not received at branch to collect. Contacted customer service who arranged a refund. Do not feel inclined to reorder.
7 de abril de 2026
Clothes are lovely quality
Clothes are lovely quality. I have bought over the years many items and taken friends.
Definitely a big thumbs down are the sizes you can buy two identical items but they are not the same fitting. Company really need to address this.
19 de abril de 2026
Avaliação não solicitada
Resposta da Klass
Good Afternoon Margaret,
Thank you for your kind review as it is greatly appreciated!
I am sorry to hear that you are not satisfied with our sizing, I will feed this back to the relevant department.
We look forward to welcoming you back in the future.
Always a pleasure to go into the shop
Always a pleasure to go into the shop. The staff are always helpful and pleasant.
10 de fevereiro de 2026
Resposta da Klass
Good Afternoon Julie,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
No issues.
Ordered a number of occasions dresses and while I opted not to keep any of them it wasn't down to quality or issue, just decided they didnt suit me or the occasion. Returns were handled quickly and funds were back in my account in a timely fashion. My only issue was not being able to return items to store at the weekends, would have saved me a few quid and an extra trip to the post office.
16 de março de 2026
Resposta da Klass
Good Afternoon Ella, thank you for taking the time to leave us a review. I am sorry to hear that the dresses weren't for you.
Returns can be done in store at a weekend, double check our website to see which stores accept online returns.
We hope we can welcome you back in the future.
Love Klass expecially Anna Rose
I shop quite often at Klass but don't usually order on line. The delivery was really fast and of course the dress although slightly too long fitted like a glove. I'm not sending it back but having it shortened. Perhaps they could think about the smaller person!
13 de abril de 2026
Resposta da Klass
Good Afternoon Sheila,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Really pleased with the dresses and top…
Really pleased with the dresses and top ordered, all fit very well, great quality ,will certainly be placing orders again.
15 de abril de 2026
Resposta da Klass
Good Afternoon Julie,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Prompt service as usual
17 de abril de 2026
Resposta da Klass
Good Afternoon,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Resposta da Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Quality and choice
Love klass from ordering to delivery everything was fine . Quality items and lots of choice .
2 de abril de 2026
Resposta da Klass
Good Afternoon Susan,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Have better quality items for sale with…
Have better quality items for sale with better materials used as some dresses returned looked good online but were flimsy & poor quality & the colour rubbish in real life .
2 de abril de 2026
Resposta da Klass
Good Morning,
I am sorry to hear that your items weren't quite right this time.
Thank you for your feedback, this will be passed on to the relevant department.
Resposta da Klass
Good Afternoon Maureen, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully welcoming you back in the future.
Beautifully made and comfortable
Beautifully made and comfortable. Have ordered another in Navy
22 de abril de 2026
Resposta da Klass
Good Afternoon Janice, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Lovely designs
Lovely designs, great service, super quality, not overpriced. What’s not to love?!!
16 de abril de 2026
Resposta da Klass
Good Afternoon Lynne, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Great value for money
Speedy service and delivery; great dress - excellent value for money.
16 de abril de 2026
Resposta da Klass
Good Afternoon, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Resposta da Klass
Good Afternoon Gillian, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Resposta da Klass
Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Excellent service
Excellent service, delivery and communication.
Unfortunately I had to return coat as much too big and colour, quality and material not as expected.
I received my refund very quickly .
Thanks to all at Klass
2 de abril de 2026
Resposta da Klass
Good Afternoon, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Absolutely loved the top
Absolutely loved the top. Can't wait to wear it for my hols.
2 de abril de 2026
Resposta da Klass
Good Afternoon Anne, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Resposta da Klass
Good Afternoon Vikki, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
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