KMS Tools & Equipment Avaliações 2.261

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada. As for you... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a Milwaukee Quik-Lok rubber broom attachment from KMS Tools and couldn't be happier with the service. Their price was competitive with larger big box type stores and they shipped to my hous... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.

Avaliado com 5 de um total de 5 estrelas

With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!

Detalhes da empresa

  1. Comércio de ferramentas
  2. Fornecedor de ferramentas pneumáticas
  3. Fornecedor de equipamentos de segurança
  4. Loja de equipamentos para soldagem
  5. Loja de utensílios para carpintaria

Escrito pela empresa

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Informações de contato


4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 44% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Great Canadian tool store

Competitive pricing, fast processing and delivery, and an amazing assortment of quality in demand tools in stock. Truly one stop online shop for Canadians in remote corners of the country.

13 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missed it by a mile

You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada.
As for your rewards program I tried twice to set this up even with the manager with my local store. not only did it not register my name or the Car Club when tried to use it or get other club members to register their purchases to the club. No registry existed but I do feel good that Prince George knows our Club for advertising great savings.
Rod Forbes
Vintage Car Club of Victoria

20 de maio de 2025
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

Thank you for bringing this to our attention, and please accept our sincere apologies for the location mix-up. Our Victoria Store Manager is looking into your club account immediately to find out why the registry isn't tracking properly. They will contact you directly to get this fully resolved for you and the Vintage Car Club of Victoria. We appreciate your patience while we get this sorted out.

Thank you,
Denise

Avaliado com 5 de um total de 5 estrelas

Great purchasing experience

I ordered a Milwaukee Quik-Lok rubber broom attachment from KMS Tools and couldn't be happier with the service. Their price was competitive with larger big box type stores and they shipped to my house very quickly. Overall a much better purchasing experience than I've had at some of the larger stores out there and I will definitely be looking to them in the future when I need tools.

27 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Solid Customer Care

With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!

6 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very busy on sale day

Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.

9 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service

It is refreshing to actually get service now a days and everyone was super helpfull and friendly.Other than than the store needs to be twice the size with more selection I found everything I was looking for.

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I came in on May 2 to purchase a tool…

I came in on May 2 to purchase a tool that was priced at $129 when I checked online on April 30. It turns out that the price jumped > $20.00 in May. KMS honoured the April price. This was really appreciated. They stock lots of tools and price them well.

2 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I have been a customer for many years…

I have been a customer for many years and had no complaints until this time. I purchased a $3300 lathe, plus accessories totaling over $4000, with an agreement with your manager that I could purchase the assembled floor model. He told me he would have it on a pallet ready to load into my trailer for April 2, 2026. I needed the assembled model due to my old age , poor physical condition and it being much easier to get into my shop in one piece on a dolly rather than having to carry all the individual, very heavy cast iron pieces. I rented a dolly, borrowed a trailer and when I arrived after a 4 hour drive to pick it up I was told I could not have the floor unit. This resulted in me having to unload the 500lb+ lathe in pieces with so much difficulty that my body gave out and I dropped the head stock onto the concrete floor of my shop damaging it. Why did this manager make a deal with me then cancel the deal without informing me. I would not have purchased it had I known he had changed the terms of our agreement without informing me. I am purchasing a high end table saw, jointer and thickness planer shortly totaling well above $10,000….sadly it won’t be from KMS. Dennis (Kelowna wood working machinery floor guy) is excellent. His manager is a liar.

planer

2 de abril de 2026
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

I am truly sorry to hear about the physical strain and damage this situation caused, especially after such a long history with us. It is disappointing to hear that the agreement for the assembled floor model was not honored. We value your feedback regarding Dennis and will certainly address the communication breakdown that took place. Please reach out to our Manager, so we can make things right.

Thank you,
Denise

Avaliado com 5 de um total de 5 estrelas

I was looking for a digital angle gauge…

I was looking for a digital angle gauge and went to the new store on 184 st. A staff member helped me locate it, but it was sold out, so she checked and found it at the southside location. Then she helped me find a couple of Torx screwdrivers. Very nice. At the southside location, I found more helpful staff (and my DAG :). Obviously the product selection is awesome, but so are the staff.

2 de abril de 2026
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

Thank you for your five star review. The KMS Tools & Equipment team is delighted we could serve you so well.

Avaliado com 5 de um total de 5 estrelas

Customer Service

I have shopped at KMS for a number of years and always default to them due to their selection and prices from everything for home repairs to fabrication. My experience in person and online has been 5/5. The customer service online provides very quick replies with great solutions.

1 de abril de 2026
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.

Avaliado com 5 de um total de 5 estrelas

Prices reasonable

Prices reasonable, good inventory, people to talk to.

23 de março de 2026
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

We are happy to hear you had a good experience. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Friendly and helpfull

Friendly and helpfull , I always look forward to coming back. Hats off to the staff and tellers. Allen B

18 de março de 2026
Avaliação não solicitada
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Resposta da KMS Tools & Equipment

It means a lot that you had a good experience. Thank you for taking the time to share your review.

Avaliado com 2 de um total de 5 estrelas

Gift cards are a scam

The floor staff were absolutely fantastic helping my son and me as we went tru the store. It was at the checkout where I had problems with my gift card not being accepted for my purchase. Even your management couldn`t get it to work. I paid cash but made a remark that would be the last dollar I ever spend at KMS. its back to Busy Bee.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Knipex tools cheaper than other’s :-)

From Quebec City, I was looking for Knipex ratcheting knive skinners. Found it on KMS Tools less than cheaper than the other. It’s also in my country, Canada’s best.
Kind regards

25 de março de 2026
Avaliação não solicitada
logotipo da KMS Tools & Equipment

Resposta da KMS Tools & Equipment

We appreciate your review and thank you for sharing your experience with us!

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